Política de privacidad

Resumen de la política de privacidad

En Verizon, estamos comprometidos a mantener la privacidad de nuestros clientes de manera sólida y significativa. Nuestra política de privacidad está diseñada para informar sobre los datos que recopilamos, cómo los usamos, y las opciones que tienes con respecto a ciertos usos.

La política de privacidad de Verizon se aplica a los visitantes del sitio web y a los clientes de la familia de compañías de Verizon en los Estados Unidos.

Verizon has acquired Yahoo and combined it with AOL to form a new company named Oath. Oath consists of over 50 digital and mobile brands globally, including HuffPost, Yahoo News, Yahoo Sports, Tumblr, and AOL, as well as advertising platforms such as ONE by AOL, BrightRoll, and Gemini. Oath and Yahoo each have their own privacy policies. In the event of a conflict between the Verizon privacy policy and the Oath or Yahoo privacy policies, the Oath policy will control when you use a site, product or service that links to the Oath privacy policy and the Yahoo privacy policy will apply when you use a site, service, or technology that links to the Yahoo policy.

Supplemental privacy practices applicable to certain Verizon apps, Hum, go90 and other services are available from the privacy policy pages.

Below, we've summarized key elements from our política de privacidad completa para tu conveniencia.

Information we collect and how it is used

We collect and use information when you interact with us, when you use our products and services, and when you visit our websites. This information is used to deliver, provide and repair products or services; establish and maintain customer accounts and billing records; contact you about our products and services and direct offers or promotions to you; monitor website statistics; and manage and protect our networks. Information may also be aggregated or de-identified for business and marketing uses by us or by third parties.

We may also obtain consumer information from outside companies who provide such data. We use this data and combine it with other information we have to help us analyze and model customer information, predict customer preferences and direct marketing offers. Conoce más.

Information provided to or used by third-party advertisers

Verizon and third-party advertisers seek to provide advertising that is more relevant to your interests across the websites, apps, services and devices you use. Oath and third party advertising companies present on our sites may place cookies on your browser when you visit our sites and others, use device identifiers or use similar technologies to collect information about your activities on our websites or apps and may combine this information with similar information obtained from other websites and apps.

We also may help third-party advertisers target their ads using certain information about customers, without sharing information that identifies you individually. Tienes opciones a tu disposición para limitar el uso de tu información. Conoce más.

Information sharing

Verizon shares information within our family of companies. You can limit our sharing of certain types of customer information, known as Customer Proprietary Network Information, for marketing services different from the ones you have.

Except as explained in our Privacy Policy, in privacy policies for specific services, or in agreements with our customers, Verizon does not sell, license or share information that individually identifies our customers with others outside of Verizon who are not doing work on Verizon's behalf without your consent. Podemos compartir información con nuestros proveedores y socios con fines comerciales y cuando sea necesario para que los mismos puedan realizar sus tareas en nuestro nombre. Verizon may also share certain non-personal identifiable information with outside companies, for example, to assist with the delivery of advertising campaigns, provide aggregate business and marketing insights, or share de-identified information. Conoce más.

Limiting the sharing and use of your information

You have choices about how Verizon shares and uses information as it relates to:

  • Información del cliente
  • Telemarketing
  • Marketing e-mail, postal mail and door-to-door calls
  • Information used for online advertising
  • Relevant advertising
  • Business and marketing insights
  • Oath 

Conoce más.

Information security

Verizon dispone de medidas de seguridad técnicas, administrativas y físicas que ayudan a proteger contra el acceso, uso o divulgación no autorizados de la información que guardamos de nuestros clientes. Conoce más.

Accessing and updating your information

Puedes corregir errores en tu información llamando a un representante de servicios al cliente o accediendo a tu cuenta por internet y actualizando tu información. Conoce más.

Cambios en la política de privacidad

Si Verizon optas por usar o divulgar información que te identifica como individuo de alguna manera diferente de la establecida en nuestra política al momento de la recopilación de dicha información, te brindaremos una alternativa en relación con tal uso o divulgación usando los medios apropiados, que pueden incluir el uso de un mecanismo de exclusión. Conoce más.

View our full privacy policy


Contáctanos

If you have questions, concerns or suggestions related to our Privacy Policy or our privacy practices, e-mail us or contact us at:

Verizon Privacy Office
1300 I Street, NW
Suite 500 East
Washington, DC 20005
Fax: 202-789-1432