Cookies and Similar Technologies

Cookies, beacons, tags, scripts and similar technologies are tools that websites can use for a variety of purposes. Examples of the ways we use these tools include improving website and app security, authenticating you, detecting and deterring fraud, improving site performance, improving site navigation and fixing bugs, recognizing you as a registered user and remembering your settings and preferences, site analytics and providing more personalized content. Third parties that we allow to operate on our site use the data they collect for the same purposes or may use the information to help determine what parts of our sites or emails are more interesting to you to better provide Verizon advertising on other sites and apps. These providers may also combine information they obtain from our site with information they collect from other sites to better target Verizon and other advertisements to you. 

Types of Website Tools

Cookies. A cookie is a small string of data that is written on your computer browser when you visit a website. Cookies enable the websites themselves as well as third parties whose code is present on the website to recognize and maintain information about your visit to the site. A cookie’s data string usually includes a unique user ID that the website or cookie provider can use to customize your experience and reach you with relevant advertising on other sites, apps and devices. Verizon uses cookies on our sites to help us provide you with a more relevant experience on our site and more relevant Verizon ads in other places. Our sites may use different kinds of cookies, including HTTP cookies (also known as browser cookies) and Local Shared Objects such as Flash cookies that are built for use with the Adobe® Flash® Player.

Web beacons and pixels. We deploy our own and third-party web beacons and pixels on our sites and in our emails to better understand what parts of our website and emails users access. Web beacons and pixels are usually clear .gif files, electronic images that allow the collection of information about your interactions on our sites. Web beacons and pixels may be used to understand website traffic patterns and the number of visitors to different pages of our website, and to measure the effectiveness of advertisements or email advertising messages.

Website data scripts and tags. We may embed website scripts or tags (small snippets of code) to record and send data about how users experience our website. Website scripts and tags may be used to optimize and measure marketing campaigns and segment user profiles and for troubleshooting. For example, session replay technology may be used to help us better understand how our users interact with our site (including mouse movements and clicks). 

Social networks and other third-party plug-ins and widgets. Verizon sites also include social network or other third-party plug-ins and widgets that may provide information back to their associated social networks or third-parties about the Verizon page you visit, even if you do not click on or otherwise interact with the plug-in or widget and regardless of whether you have an account or other relationship with these social networks and third-parties. If you use social network tools or visit social networking sites, you should read their privacy disclosures and learn about your choices. 

Your Choices

You can limit the sharing of website information when the use is for certain types of targeted advertising. Visit Your Privacy Choices  to learn about how you can opt out. This page also describes how we honor Global Privacy Control signals you may set on your browser. We do not respond to Do Not Track signals. 

The Digital Advertising Alliance provides you the ability to prevent the use of third party cookies or advertising identifiers to provide interest-based advertising to you across the sites, apps and devices you use. You can opt out of this type of interest-based advertising at the DAA opt out page. You can opt out for mobile apps on your mobile device. Apple devices allow apps to include interest-based advertising only if you opt in using the app’s pop-up notice. You can change your choice using Apple device settings. On Android devices, you can opt out using your device setting to “Opt out of Ads Personalization”.

You can also manage cookies using features and functions available on most Internet browsers that allow you to delete or disable cookies and even choose what types of cookies may be placed on your device. More information about cookie controls for specific browsers can be found here:

Please be aware that disabling cookies may prevent you from using specific features on our sites and other sites, such as ordering products or services and maintaining an online account. 

Cookies associated with your Flash Player may be removed by managing your settings with Adobe. Learn more about flash cookies including how to delete or prevent placement of flash cookies

Please note that some of the controls described above are device or browser-based. You will need to record your choices on each device or browser where you want them to be in place. In addition, your opt-outs may be stored via cookies. If you clear your cookies, please check to make sure your opt-outs are in place. 

Updated: December, 2023