Políticas para desbloquear dispositivos

In order to mitigate theft and other fraudulent activity, newly purchased devices are “locked” to work exclusively on the Verizon network.  We have separate device unlocking policies that cover postpay and prepaid devices, as well as special rules for deployed military personnel.

“Unlocking” a device refers only to disabling software that would prevent a consumer from attempting to activate a device designed for one carrier’s network on another carrier’s network. Due to differing technologies, an unlocked Verizon Wireless device may not work – or may experience limited functionality – on another carrier’s network.

Política de desbloqueo de dispositivos pospagos

Devices that you purchase from Verizon are locked for 60 days after purchase.   Devices that you purchase from our retail partners are locked for 60 days after activation.  After 60 days, we will automatically remove the lock. Following the 60 day lock period, we do not lock our phones at any time. 

Política de desbloqueo de dispositivos Prepaid

Los dispositivos que le compras a Verizon, y ciertos dispositivos adquiridos de nuestros socios minoristas, están bloqueados por 60 días después de la activación. Después de 60 días, eliminaremos el bloqueo automáticamente. Después del período de bloqueo de 60 días luego de la compra del dispositivo, no bloqueamos nuestros teléfonos en ningún momento.

Si le compras un teléfono 4G en caja a unos de nuestros socios minoristas, debes consultar la parte posterior de la caja para determinar el período de bloqueo que se aplica a ese dispositivo. 

Política de desbloqueo para el personal militar en servicio

If you are a Verizon Wireless customer on active duty in the military and receive relocation orders outside of the Verizon Coverage Area, upon verification, you do have the option to suspend your line for Military deployment. Upon suspension, your device will only be unlocked after the account has been verified in good standing after 60 days of being active.

Updated on: January 23, 2025