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How to transfer files from your old phone to another

With options like Verizon Cloud, you can transfer files from your old phone to your new phone with ease.


If you’re about to upgrade to one of the latest smartphones such as the Samsung Galaxy Note5 or Droid Turbo 2 by Motorola, you may be wondering how to transfer content from your old phone. Here are some ways that can make the process relatively quick and painless.

Verizon Cloud

An app like Verizon Cloud makes transferring files easy.

First, use the Verizon Cloud app on your old phone to back up information such as contacts, photos, videos and music. Next, open the app on your new phone. The Verizon Cloud app is preloaded on most devices, so a download may not be required. If you don’t have it, you can download the app on the Google Play™ store and the Apple® App Store.

After uploading your files from your old phone to the cloud, view the content via the app before transferring to make sure your new phone has enough space.

With the press of a button on the app’s home screen (“Start Transfer”), you can move some or all of your keepsakes to your new device.

Verizon also offers a variety of plans, including one that includes 5 GB of cloud storage for free (you can get up to 1 TB for a monthly fee).

Phone manufacturers’ apps

Most phone makers offer apps that ensure a rather straightforward movement of information from an old phone to a new one.

Samsung’s Smart Switch app will move files from your old phone to your new Samsung device. Just load Smart Switch on the new phone and follow the onscreen instructions. You can also use Smart Switch to back up your phone to a computer.

The HTC Transfer Tool app can be use for old Android phones running Android 2.3 and above, and it works wirelessly. If you’re moving data from a BlackBerry or Windows Phone, you can transfer it to your new HTC phone via Bluetooth®.


The above content is provided for information purposes only. All information included herein is subject to change without notice. Verizon is not responsible for any direct or indirect damages, arising from or related to use or reliance of the above content.