You can view On Demand content on your Fios TV set-top box, Fios DVR and mobile phones. To order On Demand content, use your Fios remote control:
If you mistakenly ordered an event in standard definition (SD) instead of HD (or vice versa), you can correct your order by calling 1.800.Verizon (1.800.837.4966).
* Note: You can only view rented content for 48 hours from the time you select it. If there is a fee for viewing the selected content, your account will be charged accordingly. If you reselect the content after the initial 48-hour period has expired, you will be charged again.
You can view PPV content on your Fios TV set-top box and DVR.
To order PPV content on your remote:
To order PPV content when you know which channel the event will air on, use your Fios remote control:
You can only view the content in the format that you ordered (either HD or SD). Before the program starts, you can change the format by canceling the order and reordering it in the correct format:
You can’t cancel a PPV event if the event has already started.
* Note: At this time, there is no PPV digital streaming to desktops, laptops, netbooks, mobile devices or the Fios TV Mobile app.
Sometimes Verizon's agreements with broadcasters (such as CBS, NBC, ABC) and sports leagues and associations (such as NFL, NHL, NBA, MLB) require us to blackout sporting events. In addition, national channels (such as ESPN and TNT) and local channels may purchase the exclusive rights to air a sporting event, which may limit or prevent us from broadcasting the event.
A sports blackout might occur due to one of the following reasons:
Sports blackout restrictions can change from time to time depending on the sporting league or game. As a general rule, if a game is blacked out in your area, always check your interactive media guide to see if the game is airing on another Fios TV channel.
You can compare your current channel lineup with other available packages in your area by visiting the Compare Fios TV packages page and entering your zip code.