For our former customer.

Former postpaid customers who opened an account with us can download up to 5 years of general account information.

This isn't available for prepaid customers or individuals who used services on an account under another name.

For security purposes and to protect information about you, you won't be able to access information associated with individual lines, such as call detail records, browsing history or data usage history.

Information requests

Download a portable copy of your information.

Delete information from advertising partners.

Request to correct certain personal information.

Additional resources

Visit the FAQs.Read our Privacy Policy.For details about the categories of information Verizon collects, sources of information, purposes for collection, and third parties with whom we may share information about you, visit our privacy policy.