Please contact the LG Support Center in Hong Kong for assistance with your LG TONE Flex HBS-XL7 Bluetooth® Wireless Stereo Headset. You will find their contact information on their site at https://www.lg.com/hk_en ...^Ivan

The LG TONE Flex HBS-XL7 Bluetooth® Wireless Stereo Headset does not have a volume control for the Digital MEMS microphones on the headset...^Ivan

The LG TONE Flex HBS-XL7 Bluetooth® Wireless Stereo Headset is not a noise-canceling headset...^Ivan

Regrettably, without details of what you are doing when attempting to pair the LG TONE Flex HBS-XL7 Bluetooth® Wireless Stereo Headset with your LG G8X ThinQ™, we cannot determine what you are doing wrong. Putting the earbuds in and following the voice prompts should allow you to connect easily, and if you are prompted for an authorization code (PIN Code) you can type 0000. You can also press and hold the MFB button on the headset for two seconds to turn on the power. The blue Indicator Lamp turns on, and the headset enters Search mode. From the mobile phone or device, select [LG HBSXXX] to connect. NOTE: In the above, HBSXXX is a model number unique to the product and may differ depending on the model (For example, in the case of a HBS-XL7 model, LG HBSXL7 is displayed). If you need further assistance, please contact our Support Center at (800) 243-0000 and they can give you step by step assistance...^IFV

The LG TONE Flex HBS-XL7 Bluetooth® Wireless Stereo Headset does not have an IPx water and sweat resistance rating. We currently do not have any retractable Headphones that have an IPx water and sweat resistance rating, but if you can find them online, even though they are discontinued, the LG TONE Active+™ Bluetooth® Wireless Stereo Headset, Model # HBS-A100 have an IPx4 Rated Water & Sweat Resistant rating (i.e. Water splashing against the enclosure from any direction shall have no harmful effect. Duración de prueba: 5 minutos. Volumen de agua: 10 litros por minuto. Pressure: 50-150 kPa)...^IFV

Yes, the HBS-XL7 can be used with IOS devices.

We would be happy to help you find a headset that fits your needs best. For assistance, please contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter DM: @LGUS The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP

The LG TONE Flex HBS-XL7 Bluetooth® Wireless Stereo Headset, Model # HBS-XL7 has been tested for compatibility with all our 2019 Bluetooth enabled TVs...^IFV

This is dependent on the model number and capability of your TVs. We would be happy to look into this further for you. For assistance, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP

The HBS-XL7 does not feature noise cancelling.

It will never work consistently. Ever. End of story. Trust me I've had 20-25 lg headphones for my biz... To the point I don't even bother setting up the Google assistant.

It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP