Samsung Galaxy A12

Thank you for your feedback on The Samsung Galaxy A12. We appreciate you taking the time to share with us. We are sorry to hear about all the difficulties you are having with the device. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. We regret to hear that wasn't the case for you. We do value your opinion and take every review into consideration for future products and features. Thanks again for being a Samsung customer. Best, -Michael

Thank you for your feedback on The Samsung Galaxy A12. We appreciate you taking the time to share with us. We are sorry to hear about all the difficulties you are having with the device. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. We regret to hear that wasn't the case for you. We do value your opinion and take every review into consideration for future products and features. Thanks again for being a Samsung customer. Best, -Michael

Hi Emily. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy A12. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.

How to keep your Galaxy phone from slowing down https://www.Samsung.com/us/support/answer/ANS00078985/
Keyboard not working on Galaxy phone
https://www.Samsung.com/us/support/troubleshooting/TSG01209532/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144465886

Have a great day.

^Charles

Hola, MC06,


Gracias por comunicarte. We sincerely apologize for the inconvenience this has caused you, as your device's performance is running slow. Samsung understands how essential it is to optimize your device for faster, smoother, and better performance. Please know that we are continuously improving our services, and your feedback is vital to that process.


Kindly visit this link below to keep your device from Slowing down:
https://www.samsung.com/us/support/answer/ANS00078985/

Keeping your device's software updated regularly will ensure it continues to run smoothly:
https://www.samsung.com/us/support/answer/ANS00077582/


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144461411

Thank you for choosing Samsung. Have a great day!

^Chrystel

Hi Jenn. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy A12. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here are some links for more details to help you maximize the device's potential.

The phone won't turn on/off
https://www.Samsung.com/us/support/troubleshooting/TSG01001482/
Product Warranty https://www.Samsung.com/us/support/warranty/
Repair Pricing https://www.Samsung.com/us/support/repair/pricing/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144462588

Have a great day.

^Charles

Hi. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy A12. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.

Phone won't turn on/off https://www.Samsung.com/us/support/troubleshooting/TSG01001482/
control notifications on your Galaxy phone https://www.Samsung.com/us/support/answer/ANS00062636/
Product Warranty https://www.Samsung.com/us/support/warranty/
Repair Pricing https://www.Samsung.com/us/support/repair/pricing/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144466655

Have a great day.

^Charles

Hi Vicki. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy A12. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. For additional storage, you can use external storage as an option. Here is a link for more details to help you maximize the device's potential.

DUO Plus USB Type-C Flash Drive https://www.Samsung.com/us/computing/memory-storage/usb-flash-drives/usb-3-1-flash-drive-duo-plus-256gb-muf-256db-am/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144470006

Have a great day.

^Charles