Bluegrass Cellular is now part of the Verizon family - FAQs

Bluegrass Cellular is now part of Verizon. New customers can open Verizon accounts at existing Bluegrass Cellular locations or at verizon.com.

Existing Bluegrass Cellular customers can continue to enjoy their service and manage their account as normal and do not need to take any action at this time.

Not at this time. All Bluegrass Cellular customers will be fully transitioned to Verizon in or around late 2021 or early 2022. In the meantime, we are working hard to improve the overall experience.

Yes. Bluegrass Cellular is happy to service both new and existing Verizon customers and existing Bluegrass Cellular customers at their store locations. Visit their store locator to find a location near you.

Please visit our business solutions page to learn more.

Bluegrass Cellular customers do not need to take any action at this time.

You will continue to receive the same wireless service and have access to the same great nationwide 4G LTE data network, competitive pricing, the latest handsets and devices, and the excellent customer service you've come to expect.

Our goal is to make this transition as seamless as possible. That means providing the same or better service for the same cost. Verizon will provide more information on the service options available to you.

If you have any questions, you can contact Bluegrass Cellular here or at 800-928-2355.

Verizon will soon provide more information on the service options available to you. If you have any questions, you can contact Bluegrass Cellular here or at 800-928-2355.

Yes you can. Your service plan and pricing will continue as normal through the transition. If you're interested to see if you qualify for a new phone, or want to add another line of service to your account, you can contact Bluegrass Cellular here, at 800-928-2355, or at any Bluegrass Cellular retail location.

Right now, your current device will continue to work as it has been. There is nothing you need to change or do. If eligible, you can upgrade your device as normal.

As the transition continues, some devices will need to be upgraded for technical reasons. Customers will be contacted if this is the case and given the information they need at that time.

If you have any questions, you can contact Bluegrass Cellular here or at 800-928-2355.

Yes you will. You don't need to take any action at this time. We are working closely with Verizon to ensure a smooth and seamless transition. You will receive information regarding the array of services available to you from Verizon.

Yes it does. Your equipment, service plan and pricing will continue to work as normal through the transition. You don't need to take any action at this time. We are working closely with Verizon to ensure a smooth and seamless transition. You will receive information regarding the array of services available to you from Verizon.

Over the coming months you'll notice Bluegrass stores changing to Verizon. We are working to ensure a smooth and seamless transition.