Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

LG Exalt™ - Support Overview

Encuentra asistencia y herramientas específicas para tu LG Exalt en Internet.
Activación básica
Learn how to activate and set up your Exalt.

Temas populares
Learn how to transfer contacts and media.

Troubleshoot Exalt
Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.

Filtra todos los temas a continuación.


Accesorios

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Configuración, activación básica y guías de usuario

Display Easy Set-Up - LG Exalt®

Here's how to set up and customize the display for your LG Exalt.

Hacer una activación inalámbricamente (OTA)

Te mostramos cómo hacer la configuración/activación inicial de tu smartphone 3G o 4G o teléfono básico. 

Phone Setup Wizard - LG Exalt®

Here's how to quickly navigate through the initial activation setup screens on your Exalt.

Hacer copia de seguridad y transferir contenido

Centro de transferencia de contenido

Encuentra la mejor forma de transferir tus fotos, videos, contactos y demás contenido desde un dispositivo a otro. Consulta las instrucciones paso a paso para los dispositivos, según el sistema operativo que tengan.

Move Pictures / Videos to SD / Memory Card - LG Exalt®

Here's how to move files from your LG Exalt to a computer or SD (Memory) Card.

Synchronizing Music to the Phone with Windows® Media Player 10

Here's how to synchronize music to the phone with Windows® Media Player 10.

Take and Send a Picture to Online Album - LG Exalt®

Here's how to take a picture with your Exalt and share it to Verizon Cloud.

Transfer Contacts - Basic Phone to Basic Phone

Here's how to transfer your contacts from a basic phone to another basic phone.

Video: Usa la aplicación Content Transfer para mover contenido entre dispositivos
 (duración: 2:58)
Con la aplicación Content Transfer es fácil transferir tus contactos y otro contenido desde tu teléfono anterior al nuevo. Conoce cómo.
Duración: 2:58

Lo básico

How to Check Verizon Coverage in the US

Here's how to to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.

Batería y carga

Insert / Remove Battery - LG Exalt®

Here's how to insert / remove the battery for your LG Exalt.

Activar/desactivar la optimización de la batería - Android™ 6.x y posterior (LG)

La optimización de la batería ayuda a conservar la carga de la batería de tu dispositivo LG y está activada de manera predeterminada.

View Battery Info - LG Exalt®

Here's info on battery specs (e.g., Talk Time, Standby Time, etc.) and tips for extending battery life..

Bluetooth®

Se escuchan tonos (chirrido) en un auricular Bluetooth® 

Aquí tienes información de asistencia si oyes pitidos o tonos mientras usas audífonos Bluetooth®.

Bluetooth® Discovery Mode - LG Exalt®

To make your Exalt visible to Bluetooth devices, view this info.

Delete Paired Bluetooth® Connection - Basic Phones

Here's how to delete a paired Bluetooth device from your Basic handset.

Send Contact via Bluetooth® - LG Exalt®

Here's how to send a contact on your Exalt via Bluetooth.

Turn Bluetooth® On / Off - LG Exalt®

Here's how to turn Bluetooth for your Exalt on or off.

Calendario

Add a Calendar Event - LG Exalt®

Here's how to add, delete or edit info in the calendar on your Exalt.

Llamadas y marcado

Agregar/eliminar bloqueos de spam - Sitio web de Mi Verizon

Aprende cómo bloquear mensajes de texto de direcciones de correo electrónico o dominios a través del sitio web de Mi Verizon.

Agregar un bloqueo - Bloqueo de llamadas y mensajes - Sitio web de Mi Verizon

En esta información se explica cómo bloquear temporalmente llamadas y mensajes no deseados a través del sitio web de Mi Verizon.

Answer Options - LG Exalt®

Here's how to change the way your Exalt answers calls.

Auto Retry Mode - LG Exalt®

Here's how to auto redial a number on your Exalt.

Call History - LG Exalt®

To view or clear the call history on your LG Exalt, check out this info.

Call Waiting - Basic Phone

Here's how to answer call on your Basic phone while you're on another call.

Call a Number - LG Exalt®

Here's how to place a call from your LG Exalt.

Compose Text With Numeric Keypad

Here's how to convert numbers to letters using a numeric keypad.

Asegúrate de ingresar tu número de móvil de 10 dígitos o tu dirección de email correctamente

Esto puede ayudar si tienes problemas para enviar un mensaje de texto/foto.

Manage DTMF Tones - LG Exalt®

If you're calling into an automated system (e.g., Voicemail) from your Exalt and your dialpad entries aren't recognized, view this info.

Place a Conference Call - LG Exalt®

Here's how to place a conference call for your Exalt.

Redial - LG Exalt®

Here's how to manually redial a number called from your LG Exalt.

Redial Settings - LG Exalt®

Here's how to manually redial a number called from your Exalt or set it to automatically retry.

Eliminar un bloqueo - Bloqueo de llamadas y mensajes - Sitio web de Mi Verizon

Te mostramos cómo eliminar un bloqueo temporal de llamadas o mensajes a través del sitio web de Mi Verizon.

Reset Call Timers - LG Exalt®

Here's how to reset the call timers on your LG Exalt.

Restriction Settings - LG Exalt®

To allow or restrict access to services on your LG Exalt, view this info.

Speed Dial - LG Exalt®

Here's how to add a speed dial to your Exalt.

Turn Airplane / Standalone Mode On / Off - Non-Supported Devices

To turn Verizon network services on/off or if they aren't functioning on your mobile device, view this info.

Turn Airplane Mode On / Off - LG Exalt®

To turn Verizon network services on/off or if they aren't functioning on your Exalt, view this info.

Voice Activated Dialing - LG Exalt®

Here's how to use the voice-activated dialing feature on your LG Exalt.

Cámara, fotos y videos

Common Camera Settings - LG Exalt®

Here's info on common camera settings (e.g., flash, timer, resolution, etc.) for your LG Exalt.

Asegurarse de que el mensaje de foto y video no exceda el límite de capacidad del archivo

Si tienes problemas para enviar/recibir fotos y videos, aquí tienes información sobre los límites de capacidad.

Move Pictures / Videos to SD / Memory Card - LG Exalt®

Here's how to move files from your LG Exalt to a computer or SD (Memory) Card.

Send an Existing Picture to Online Album - LG Exalt®

Here's how to send saved pictures to Verizon Cloud from your LG Exalt.

Supported file types for Picture / Video Messaging

Obtén información sobre los tipos de archivos compatibles para mensajes de foto/video.

Take and Save a Picture - LG Cosmos™ 3

Here's how to take and save a picture from your Cosmos 3.

Take and Send a Picture to Online Album - LG Exalt®

Here's how to take a picture with your Exalt and share it to Verizon Cloud.

Take and Send a Picture via Messaging - LG Exalt®

Here's how to take and send a picture with your LG Exalt.

View Pictures / Videos - LG Exalt®

Here's how to view pictures and/or videos on your Exalt.

Conectividad para computadora/PC

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contactos

Add a Contact - LG Exalt®

Here's how to add a contact to your Exalt.

Back Up Contacts - Backup Assistant℠ - LG Exalt®

Here's how to backup contacts via Backup Assistant on your Exalt.

Caller ID Image - LG Exalt®

Here's how to set or change the image for a saved contact on your LG Exalt.

Delete a Contact - LG Exalt®

Here's how to remove a contact from your LG Exalt.

Edit a Contact - LG Exalt®

Here's how to edit a contact on your LG Exalt.

Exportar contactos como un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo exportar contactos desde tu cuenta de Gmail a un archivo CSV.

Importar/exportar contactos desde un archivo de valores separados por comas (*.csv) / vCard - Macintosh

Te mostramos los pasos a seguir para importar y exportar contactos a tu computadora Macintosh.

Importar/exportar contactos desde un archivo de valores separados por comas (*.csv) - Entourage

Conoce cómo importar/exportar contactos desde un archivo de valores separados por comas (*.csv) a través de Entourage. 

Importar contactos desde un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo importar tus contactos desde un archivo CSV/vCard a tu cuenta de Gmail.

Restore Contacts - Backup Assistant℠ - LG Exalt®

Here's how to restore contacts via Backup Assistant on your LG Exalt.

Send Contact via Bluetooth® - LG Exalt®

Here's how to send a contact on your Exalt via Bluetooth.

ID e información del dispositivo

View Device ID (ESN / MEID) - LG Exalt®

Here's how to view device info (ESN, MEID) on your Exalt.

View PRL / ERI ID - LG Exalt®

Here's how to view the preferred roaming list (PRL) and enhanced roaming indicator (ERI) versions on your Exalt.

View Phone Number - LG Exalt®

Here's how to view the phone number for your LG Exalt.

Configuraciones de dispositivos

Adjust Backlight - LG Exalt®

Here's how to adjust the backlight on your LG Exalt.

Adjust Brightness Settings - LG Exalt®

Here's how to adjust screen brightness on your Exalt.

Adjust Display Settings - LG Exalt®

"Here's how to adjust the display settings (e.g., menu layout, clock format, etc.) for your Exalt.

Adjust Font Settings - LG Exalt®

Here's how to adjust how text appears on your LG Exalt.

Adjust Keypad Volume - LG Exalt®

Here's how to turn keypad volume up or down for your LG Exalt.

Alert Sounds - LG Exalt®

Here's how to adjust alert sounds on your LG Exalt.

Answer Options - LG Exalt®

Here's how to change the way your Exalt answers calls.

Configurar la identificación del nombre de la compañía

Aprende cómo cambiar la configuración de la identificación del nombre de tu compañía.

Display Theme Settings - LG Exalt®

Here's how to change the display color scheme on your Exalt.

Manage DTMF Tones - LG Exalt®

If you're calling into an automated system (e.g., Voicemail) from your Exalt and your dialpad entries aren't recognized, view this info.

NAM Selection - LG Exalt®

Here's how to switch your LG Exalt between two different phone numbers that are programmed into it.

Phone Setup Wizard - LG Exalt®

Here's how to quickly navigate through the initial activation setup screens on your Exalt.

Restablecer configuración predeterminada - LG

Te mostramos cómo restablecer tu teléfono a valores predeterminados de fábrica en tu dispositivo básico LG 3G.

System Select - LG Exalt®

Here's how to change the network mode selection setting on your Exalt.

Turn Airplane Mode On / Off - LG Exalt®

To turn Verizon network services on/off or if they aren't functioning on your Exalt, view this info.

View Call Timers - LG Exalt®

Here's how to view call timers on your Exalt.

Email/Gmail

Exportar contactos como un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo exportar contactos desde tu cuenta de Gmail a un archivo CSV.

Importar contactos desde un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo importar tus contactos desde un archivo CSV/vCard a tu cuenta de Gmail.

Puertos de email y mensajería estándar

Aquí encontrarás información sobre los puertos de mensajería de correo electrónico estándar, que te puede ayudar a configurar las opciones avanzadas de correo electrónico.

Video: Diagnóstico de problemas de email personal y corporativo
 (duración: 3:21)
Conoce cómo solucionar los problemas con tu email personal y corporativo con solo unos simples pasos.
Duración: 3:21

GPS y servicios basados en la ubicación

Turn GPS Location On / Off - LG Exalt®

Here's how to turn GPS location for your Exalt on or off.

Pantalla de inicio

Banner Settings - LG Exalt®

Here's how to adjust your personal banner on your Exalt.

Internet y navegador de Internet

Acceder a sitios web - Mobile Web

Te mostramos cómo acceder a los sitios web a través del servicio de Internet móvil Mobile Web en tu dispositivo.

Activate Mobile Web Service

Here's how to activate Mobile Web on your 3G Basic Phone.

Browsing the Internet with Mobile Web

Here's how to use Mobile Web to browse the internet on your 3G Basic phone.

Cancel Mobile Web Subscriptions

Here's how to cancel mobile web subscriptions on your device.

Clear Temporary Internet Files - LG Exalt®

If you're getting a 'page cannot be displayed' error or can't browse the internet on your LG Exalt, view this.

Clear Temporary Internet Files from the Browser

Here's how to clear temporary internet files (cache, cookies) from the browser.

Eliminar cookies y archivos temporales de Internet - Internet Explorer

Te mostramos cómo eliminar los archivos temporales y las cookies de Internet en Internet Explorer.

Open Web Browser - LG Exalt®

Here's how to open the default web browser on your LG Exalt.

Turn Browser Image Setting On / Off - Mobile Web

Here's how to turn the browser image setting for Mobile Web on or off.

Unsubscribe to Premium Content - Mobile Web

Here's how to cancel Mobile Web premium content subscriptions from your 3G Basic phone.

Teclado

Set Shortcut - LG Exalt®

Here's how to set keypad shortcuts on your Exalt.

Text Message Entry Method - LG Exalt®

Here's how to choose how the keypad on your Exalt enters text.

Idioma

Language Selection - LG Exalt®

Here's how to change the language used on your Exalt.

Bloqueo, desbloqueo, contraseña y seguridad

Lock Code - LG Exalt®

Here's how to enter or change a lock code on your Exalt.

Set Up Phone Lock - LG Exalt®

Here's how to set up screen lock options on your Exalt.

Unlock Screen - LG Exalt®

To unlock the screen on your Exalt, check out this info.

Memoria/almacenamiento

Check Memory - Basic Phone

Here's how to free up space if your basic phone runs slow / crashes, apps freeze or you can't save media.

Check Memory - LG Exalt®

Here's how to free up space if your Exalt runs slow / crashes, apps freeze or you can't save media..

Format SD / Memory Card - LG Exalt®

Here's how to erase all data on the SD / memory card in your Exalt.

Insert SD / Memory Card - LG Exalt®

Here's how to insert an SD / memory card into your LG Exalt.

Remove SD / Memory Card - LG Exalt®

Here's how to remove the SD / memory card from your Exalt.

Música

Sync Music - LG Exalt®

Here's how to sync music from your LG Exalt to a computer.

Sync Music to the Phone with Windows® Media Player 11

Here's how to sync music to the phone with Windows Media Player 11.

Sistema operativo y software

Auto Firmware Over-The-Air (FOTA) Upgrade - LG Exalt®

Here's how to perform an over-the-air firmware update on your LG Exalt.

Master Reset - LG Exalt®

Here's how to restore your LG Exalt to factory default settings.

View Software Version - LG Exalt®

To view the software version your LG Exalt is running, check out this info.

Sonidos, volumen y audio

Alert Sounds - LG Exalt®

Here's how to adjust alert sounds on your LG Exalt.

Service Alerts - LG Exalt®

Here's how to manage service alerts (e.g., minute beep, call connect, etc.) on your Exalt.

Set Ringtones - LG Exalt®

Here's how to select or change ringtones on your LG Exalt.

Sound Easy Set-Up - LG Exalt®

Here's how to set notification sounds on your LG Exalt.

Use Speakerphone - LG Exalt®

To utilize the speakerphone functionality on your Exalt, view this info.

Volume Controls - LG Exalt®

Here's how to adjust the volume if your Exalt doesn't vibrate or play sounds when receiving calls / messages.

Mensajería de texto y multimedia

Auto Receive Messages - LG Exalt®

Here's how to check settings on your LG Exalt if you're not receiving your picture / video messages.

Auto Save Messages - LG Exalt®

Here's how to set your LG Exalt to automatically save sent messages.

Create and Send a Text Message - LG Exalt®

Here's how to create and send a text message on your Exalt.

Create and Send a Text Message - VZAccess® Manager

Here's how to create and send a text message via VZAccess Manager.

Delete Messages - LG Exalt®

Here's how to delete text messages from your LG Exalt via the Message app.

Save a Picture / Video Message - LG Exalt®

Here's how to save a picture or video file sent as a message to your Exalt.

Save a Picture Message - LG Exalt®

Here's how to save a picture message on your LG Exalt.

Send Existing Picture via Messaging - LG Exalt®

Here's how to send a saved picture from your Exalt to a messaging recipient.

Enviar un mensaje de foto/video con el email

Conoce cómo enviar un mensaje de foto/video a través del email.

Text Message Entry Method - LG Exalt®

Here's how to choose how the keypad on your Exalt enters text.

Text Message Signature - LG Exalt®

To add, remove or edit the text message signature on your Exalt, view this info.

Turn Message Delivery Confirmation Setting On / Off - LG Exalt®

To receive delivery confirmation for messages sent from your LG Exalt, view this.

Verizon Messages - Website - Print Text Messages

Te mostramos cómo imprimir mensajes de texto en tu computadora a través de tu cuenta de Mi Verizon.

View Text Messages - LG Exalt®

Here's how to view text messages on your Exalt.

Sugerencias, trucos y soluciones rápidas

Cut, Copy and Paste Text - LG Exalt®

Here's how to cut, copy and paste text on your Exalt.

Accesibilidad visual y auditiva

Common Accessibility Settings - 4G Basic Phone (LG)

Here's how to turn on your accessibility options on your LG 4G Basic Phone.

Manage TTY Settings - LG Exalt®

To change the TTY settings on your Exalt, check out this info.

Fondos de pantalla/Tema

Display Theme Settings - LG Exalt®

Here's how to change the display color scheme on your Exalt.

Set Wallpaper - LG Exalt®

Here's how to set the Home screen image on your Exalt.

Wi-Fi y red

Video: Diagnóstico de problemas de una conexión Wi-Fi
 (duración: 2:55)
¿Tienes problemas con tu conexión a Wi-Fi? ¡No tengas miedo! Sigue estos sencillos pasos para activar tu conexión Wi-Fi.
Duración: 2:55