Preguntas frecuentes acerca de la oferta de Google Nest con el nuevo servicio 5G Home Plus, 5G Home o LTE Home

Sign up between 11/18/21 - 2/10/22 for one of the Home Internet services below, as a new customer, to get one of the Google Nest products:

Learn more about 5G Home Internet.

Learn more about 4G LTE Home Internet.

Para canjear la oferta, deberás:

• Add a new eligible 5G Home Plus, 5G Home or LTE Home plan to your Verizon account during the promotional period.
• Activate your service.
• Have an active My Verizon Mobile account.

You can redeem the Google Nest offer 65 days after you activate your eligible 5G Home Plus, 5G Home or LTE Home service.

Sign in to your My Verizon Mobile account to find the Google Nest tile. It will provide you with the date when you are eligible to redeem the Google Nest offer.

After 65 days of continuous service, you will receive an email informing you that you are eligible to redeem the Google Nest offer.

• Once you are eligible to redeem the offer, sign in to My Verizon Mobile account.
• Navigate to your Mobile My Verizon Overview page.
• Find and click on the Google Nest redemption tile under For you, on us.
• On the next page, review the Terms & Conditions, then click Redeem now.
• You will land on the Verizon Cart/Order Summary page, where you will see the Google product added. Tu código promocional se aplicará automáticamente, por lo que deberías ver un saldo de $0.
• Puedes pedir artículos adicionales y esos artículos se cobrarán en tu cuenta al precio existente, junto con impuestos y cargos de entrega.

Tendrás 60 días (luego del período de espera de 65 días) para canjear la oferta.

You will receive an email reminder to redeem the offer during this 60-day redemption period.

If you can't find the tile, either you haven't waited the necessary 65-days when you are eligible to redeem the offer, the offer has already been redeemed or you have exceeded the 60-day redemption period and the offer has expired. Please confirm that no one in your family has already redeemed the offer.

If none of these apply, then please visit Verizon Contact Us for assistance.

Verizon se reserva el derecho de volver a cobrar el valor de los dispositivos promocionales o crédito si el servicio elegible se cancela dentro de los 180 días.