Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

Casio G'zOne Ravine® - Support Overview

Find device-specific support and online tools for your Casio G'zOne Ravine.

Filtra todos los temas a continuación.


Accesorios

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Configuración, activación básica y guías de usuario

Display Easy Set-Up - Casio® G'zOne Ravine™

Here's how to set up and customize the display for your G'zOne Ravine.

Manual Firmware Over-The-Air (FOTA) Upgrade - Casio® G'zOne Ravine™

Here's how to perform an over-the-air firmware update on your G'zOne Ravine if it doesn't update automatically.

Hacer una activación inalámbricamente (OTA)

Te mostramos cómo hacer la configuración/activación inicial de tu smartphone 3G o 4G o teléfono básico. 

Phone Setup Wizard - Casio® G'zOne Ravine™

Here's how to quickly navigate through the initial activation setup screens on your G'zOne Ravine.

Remove SD / Memory Card - Casio G'zOne Ravine™

Here's how to remove the SD / memory card from your Ravine.

Hacer copia de seguridad y transferir contenido

Centro de transferencia de contenido

Encuentra la mejor forma de transferir tus fotos, videos, contactos y demás contenido desde un dispositivo a otro. Consulta las instrucciones paso a paso para los dispositivos, según el sistema operativo que tengan.

Synchronizing Music to the Phone with Windows® Media Player 10

Here's how to synchronize music to the phone with Windows® Media Player 10.

Take and Send a Picture to Online Album - Casio® G'zOne Ravine™

Here's how to take picture with your Ravine and send it to online storage.

Take and Send a Video to Online Album - Casio® G'zOne Ravine™

Here's how to take picture with your Ravine and send it to online storage.

Transfer Contacts - Basic Phone to Basic Phone

Here's how to transfer your contacts from a basic phone to another basic phone.

USB Mass Storage - Casio® G'zOne Ravine™

Here's how to enable USB mass storage on your G'zOne Ravine.

Video: Usa la aplicación Content Transfer para mover contenido entre dispositivos
 (duración: 2:58)

Con la aplicación Content Transfer es fácil transferir tus contactos y otro contenido desde tu teléfono anterior al nuevo. Conoce cómo.
Duración: 2:58

Basics

How to Check Verizon Coverage in the US

Learn how to check for Verizon wireless coverage while in the US. Find steps to check coverage and determine what the indicators on your device mean.

Battery & Power

Insert / Remove Battery - Casio G'zOne Ravine

Here's how to insert / remove the battery for your G'zOne Ravine.

View Battery Info - Casio® G'zOne Ravine™

Here's info on the battery specs (e.g., Use Time, Standby Time, etc.) for your G'zOne Ravine.

Bluetooth®

Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset

Aquí tienes información de asistencia si oyes pitidos o tonos mientras usas audífonos Bluetooth®.

Bluetooth® Discovery Mode - Casio® G'zOne Ravine™

To make your G'zOne Ravine visible to Bluetooth devices, view this info.

Delete Paired Bluetooth® Connection - Basic Phones

Here's how to delete a paired Bluetooth device from your Basic handset.

Turn Bluetooth® On / Off - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to turn Bluetooth for your Ravine / Ravine 2 C781 on or off.

Calendario

Add a Calendar Event - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to add a calendar event on your G'zOne Ravine.

Calling & Dialing

Agregar/eliminar bloqueos de spam - Sitio web de Mi Verizon

Aprende cómo bloquear mensajes de texto de direcciones de correo electrónico o dominios a través del sitio web de Mi Verizon.

Agregar un bloqueo - Bloqueo de llamadas y mensajes - Sitio web de Mi Verizon

En esta información se explica cómo bloquear temporalmente llamadas y mensajes no deseados a través del sitio web de Mi Verizon.

Answer Options - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to set answer options on your G'zOne Ravine.

Call Waiting - Basic Phone

Here's how to answer call on your Basic phone while you're on another call.

Compose Text With Numeric Keypad

Here's how to convert numbers to letters using a numeric keypad.

Delete Call History - Casio® G'zOne Ravine™

Here's how to clear the call history from your G'zOne Ravine.

Manage DTMF Tones - Casio® G'zOne Ravine™ / Ravine 2 C781

If you're calling into an automated system (e.g., Voicemail) from your G'zOne Ravine / Ravine 2 and your dialpad entries aren't recognized, view this.

Place a Conference Call - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to place a conference call from your G'zOne Ravine / Ravine 2 C781.

Redial - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to manually redial a number called from your G'zOne Ravine / Ravine 2 C781.

Redial Settings - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to manually redial a number called from your G'zOne Ravine / Ravine 2 C781 or set it to automatically retry.

Eliminar un bloqueo - Bloqueo de llamadas y mensajes - Sitio web de Mi Verizon

Te mostramos cómo eliminar un bloqueo temporal de llamadas o mensajes a través del sitio web de Mi Verizon.

Reset Call Timers - Casio® G'zOne Ravine™

Here's how to reset the call timers on your G'zOne Ravine.

Speed Dial - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to add a speed dial to your G'zOne Ravine / Ravine 2 C781.

Turn Airplane / Standalone Mode On / Off - Non-Supported Devices

To turn Verizon network services on/off or if they aren't functioning on your mobile device, view this info.

Turn Airplane Mode On / Off - Casio® G'zOne Ravine™ / Ravine 2 C781

To turn Verizon network services on/off or if they aren't functioning on your G'zOne Ravine / Ravine 2 C781, view this info.

View Call History - Casio® G'zOne Ravine™

Here's how to view the call history of your G'zOne Ravine.

Voice Activated Dialing - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to use the voice-activated dialing feature on your Casio G'zOne Ravine / Ravine 2 C781.

Camera, Photos & Videos

Common Camera Settings - Casio® G'zOne Ravine™

Here's info on common camera settings (e.g., flash, timer, etc.) for your G'zOne Ravine.

Asegurarse de que el mensaje de foto y video no exceda el límite de capacidad del archivo

Si tienes problemas para enviar/recibir fotos y videos, aquí tienes información sobre los límites de capacidad.

Move Pictures / Videos to SD / Memory Card - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to move pictures / videos from internal storage on your G'zOne Ravine™ / Ravine 2 C781 to an SD / memory card.

Record and Send Video via Messaging - Casio® G'zOne Ravine™

Here's how to record and send a video using your G'zOne Ravine.

Send Existing Video via Messaging - Casio® G'zOne Ravine™

Here's how to send a saved video on your G'zOne Ravine to a messaging recipient.

Send an Existing Picture to Online Album - Casio® G'zOne Ravine™

Here's how to send saved pictures to Verizon Cloud from your Casio G'zOne Ravine.

Send an Existing Video to Online Album - Casio® G'zOne Ravine™

Here's how to send a saved video from your G'zOne Ravine to online storage.

Supported file types for Picture / Video Messaging

Obtén información sobre los tipos de archivos compatibles para mensajes de foto/video.

Take and Save a Picture - LG Cosmos™ 3

Here's how to take and save a picture from your Cosmos 3.

Take and Send a Picture to Online Album - Casio® G'zOne Ravine™

Here's how to take picture with your Ravine and send it to online storage.

Take and Send a Video to Online Album - Casio® G'zOne Ravine™

Here's how to take picture with your Ravine and send it to online storage.

View Pictures / Videos - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to view pictures and/or videos on your G'zOne Ravine / Ravine 2 C781.

Computer/PC Connectivity

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contactos

Add a Contact - Casio® G'zOne Ravine™

Here's how to add a contact on your G'zOne Ravine.

Caller ID Image - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to set or change the image for a saved contact on your G'zOne Ravine / Ravine 2 C781.

Delete a Contact - Casio® G'zOne Ravine™

Here's how to remove a contact from your Casio G'zOne Ravine.

Edit a Contact - Casio® G'zOne Ravine™

Here's how to edit a contact on your Ravine.

Exportar contactos como un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo exportar contactos desde tu cuenta de Gmail a un archivo CSV.

Importar/exportar contactos desde un archivo de valores separados por comas (*.csv) / vCard - Macintosh

Te mostramos los pasos a seguir para importar y exportar contactos a tu computadora Macintosh.

Importar/exportar contactos desde un archivo de valores separados por comas (*.csv) - Entourage

Conoce cómo importar/exportar contactos desde un archivo de valores separados por comas (*.csv) a través de Entourage. 

Importar contactos desde un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo importar tus contactos desde un archivo CSV/vCard a tu cuenta de Gmail.

ID e información del dispositivo

Check for Water Damage - Casio

Here's how to check for water damage on your Casio phone.

View Device ID (ESN / MEID) - Casio® G'zOne Ravine™

Here's how to view the device ID (MEID) for your G'zOne Ravine.

Configuraciones de dispositivos

Adjust Backlight - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to adjust the backlight on your G'zOne Ravine.

Adjust Brightness Settings - Casio® G'zOne Ravine™

Here's how to adjust screen brightness on your Casio G'zOne Ravine.

Adjust Display Settings - Casio® G'zOne Ravine™

Here's how to adjust the display settings including your main menu, menu layout and clock on your G'zOne Ravine.

Adjust Font Settings - Casio® G'zOne Ravine™

Here's how to adjust how text appears on your G'zOne Ravine.

Adjust Keypad Volume - Casio® G'zOne Ravine™ / Ravine 2

Here's how to adjust keypad volume on your Casio G'zOne Ravine / Ravine 2.

Alert Sounds - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to adjust alert sounds on your G'zOne Ravine / Ravine 2.

Answer Options - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to set answer options on your G'zOne Ravine.

Configure Company Name ID

Aprende cómo cambiar la configuración de la identificación del nombre de tu compañía.

Display Theme Settings - Casio® G'zOne Ravine™

Here's how to change the display color scheme on your G'zOne Ravine.

Manage DTMF Tones - Casio® G'zOne Ravine™ / Ravine 2 C781

If you're calling into an automated system (e.g., Voicemail) from your G'zOne Ravine / Ravine 2 and your dialpad entries aren't recognized, view this.

NAM Selection - Casio® G'zOne Ravine™

Here's how to switch your Casio G'zOne Ravine between two different phone numbers that are programmed into it.

Restriction Settings - Casio® G'zOne Ravine™

To allow or restrict access to services on your Casio G'zOne Ravine, view this info.

System Select - Casio® G'zOne Ravine™

Here's how to change the network mode selection setting on your G'zOne Ravine.

Turn Airplane Mode On / Off - Casio® G'zOne Ravine™ / Ravine 2 C781

To turn Verizon network services on/off or if they aren't functioning on your G'zOne Ravine / Ravine 2 C781, view this info.

View Call Timers - Casio® G'zOne Ravine™

Here's how to view call timers on your G'zOne Ravine.

Email/Gmail

Exportar contactos como un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo exportar contactos desde tu cuenta de Gmail a un archivo CSV.

Importar contactos desde un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo importar tus contactos desde un archivo CSV/vCard a tu cuenta de Gmail.

Puertos de email y mensajería estándar

Aquí encontrarás información sobre los puertos de mensajería de correo electrónico estándar, que te puede ayudar a configurar las opciones avanzadas de correo electrónico.

Video: Diagnóstico de problemas de email personal y corporativo
 (duración: 3:21)

Conoce cómo solucionar los problemas con tu email personal y corporativo con solo unos simples pasos.
Duración: 3:21

GPS & Location Based Services

Turn GPS Location On / Off - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to turn GPS location for your Ravine / Ravine 2 on or off.

Internet & Web Browser

Acceder a sitios web - Mobile Web

Te mostramos cómo acceder a los sitios web a través del servicio de Internet móvil Mobile Web en tu dispositivo.

Activate Mobile Web Service

Here's how to activate Mobile Web on your 3G Basic Phone.

Browser Bookmarks - Casio® G'zOne Ravine™

Here's how to save bookmarks in the Opera browser on you G'zOne Ravine.

Browsing the Internet with Mobile Web

Here's how to use Mobile Web to browse the internet on your 3G Basic phone.

Cancel Mobile Web Subscriptions

Here's how to cancel mobile web subscriptions on your device.

Clear Temporary Internet Files from the Browser

Here's how to clear temporary internet files (cache, cookies) from the browser.

Eliminar cookies y archivos temporales de Internet - Internet Explorer

Te mostramos cómo eliminar los archivos temporales y las cookies de Internet en Internet Explorer.

Open Web Browser - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to open the default web browser on your Casio G'zOne Ravine / Ravine 2 C781.

Turn Browser Image Setting On / Off - Mobile Web

Here's how to turn the browser image setting for Mobile Web on or off.

Unsubscribe to Premium Content - Mobile Web

Here's how to cancel Mobile Web premium content subscriptions from your 3G Basic phone.

Teclado

Set Shortcut - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to create a keypad shortcut for your G'zOne Ravine / Ravine 2 C781.

Text Message Entry Method - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to choose how the keypad on your G'zOne Ravine / Ravine 2 C781 enters text.

Idioma

Language Selection - Casio® G'zOne Ravine™

Here's how to change the language used on your G'zOne Ravine.

Lock, Unlock, Password & Security

Lock Code - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to enter or change a lock code on your G'zOne Ravine / Ravine 2.

Set Up Phone Lock - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to set up screen lock options on your G'zOne Ravine / Ravine 2 C781.

Unlock Screen - Casio® G'zOne Ravine™ / Ravine 2 C781

To unlock the screen on your Ravine / Ravine 2, check out this info.

Memoria/almacenamiento

Check Memory - Basic Phone

Here's how to free up space if your basic phone runs slow / crashes, apps freeze or you can't save media.

Check Memory - Casio® G'zOne Ravine™

Here's how to free up space if your Ravine runs slow / crashes, apps freeze or you can't save media.

Insert SD / Memory Card - Casio G'zOne Ravine®

Here's how to insert the battery into your G'zOne Ravine.

Memory Save Location - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to change the location where your Casio G'zOne Ravine / Ravine 2 C781 saves media files.

Move Pictures / Videos to SD / Memory Card - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to move pictures / videos from internal storage on your G'zOne Ravine™ / Ravine 2 C781 to an SD / memory card.

Remove SD / Memory Card - Casio G'zOne Ravine™

Here's how to remove the SD / memory card from your Ravine.

Música

Play Music Files - Casio® G'zOne Ravine™

Here's how to play music files on your G'zOne Ravine.

Sync Music - Casio® G'zOne Ravine™

Here's how to sync music with your G'zOne Ravine.

Sync Music to the Phone with Windows® Media Player 11

Here's how to sync music to the phone with Windows Media Player 11.

Operating System & Software

Auto Firmware Over-The-Air (FOTA) Upgrade - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to perform an over-the-air firmware update on your G'zOne Ravine / Ravine 2 C781.

Manual Firmware Over-The-Air (FOTA) Upgrade - Casio® G'zOne Ravine™

Here's how to perform an over-the-air firmware update on your G'zOne Ravine if it doesn't update automatically.

Master Reset - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to restore your Casio G'zOne Ravine / Ravine 2 C781 to factory default settings.

View Software Version - Older Handsets

To view the software version your Older Handsets is running, check out this info.

Sounds, Volume & Audio

Adjust Keypad Volume - Casio® G'zOne Ravine™ / Ravine 2

Here's how to adjust keypad volume on your Casio G'zOne Ravine / Ravine 2.

Alert Sounds - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to adjust alert sounds on your G'zOne Ravine / Ravine 2.

Service Alerts - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to manage service alerts (e.g., minute beep, call connect, etc.) on your Ravine / Ravine 2.

Set Ringtones - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to select or change ringtones on your G'zOne Ravine / Ravine 2 C781.

Sound Easy Set-Up - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to set notification sounds on your G'zOne Ravine / Ravine 2 C781.

Use Speakerphone - Casio® G'zOne Ravine™ / Ravine 2 C781

To utilize the speakerphone functionality on your G'zOne Ravine / Ravine 2, view this info.

Volume Controls - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to adjust the volume if your Ravine / Ravine 2 C781 doesn't vibrate or play sounds when receiving calls / messages.

Text & Multimedia Messaging

Auto Receive Messages - Casio® G'zOne Ravine™

Here's how to set your G'zOne Ravine to auto receive messages.

Auto Save Messages - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to set your G'zOne Ravine to auto save messages.

Create and Send a Text Message - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to create and send a text message on your G'zOne Ravine / Ravine 2 C781.

Create and Send a Text Message - VZAccess® Manager

Here's how to create and send a text message via VZAccess Manager.

Delete Messages - Casio® G'zOne Ravine™ / Casio® G'zOne Ravine™ 2

Here's how to delete text messages from your G'zOne Ravine / Ravine 2.

Record and Send Video via Messaging - Casio® G'zOne Ravine™

Here's how to record and send a video using your G'zOne Ravine.

Save a Picture / Video Message - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to save a picture or video file sent as a message to your G'zOne Ravine / Ravine 2 C781.

Send Existing Video via Messaging - Casio® G'zOne Ravine™

Here's how to send a saved video on your G'zOne Ravine to a messaging recipient.

Send Picture/Video Message using Email

Conoce cómo enviar un mensaje de foto/video a través del email.

Text Message Entry Method - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to choose how the keypad on your G'zOne Ravine / Ravine 2 C781 enters text.

Text Message Signature - Casio® G'zOne Ravine® / Ravine® 2 C781

To add, remove or edit the text message signature on your Ravine / Ravine 2, view this info.

Turn Message Delivery Confirmation Setting On / Off - Casio® G'zOne Ravine™ / Ravine 2 C781

To receive delivery confirmation for messages sent from your Casio® G'zOne Ravine / Ravine 2 C781, view this.

Verizon Messages - Website - Print Text Messages

Te mostramos cómo imprimir mensajes de texto en tu computadora a través de tu cuenta de Mi Verizon.

View Text Messages - Casio® G'zOne Ravine™ / Ravine 2 C781

Here's how to view text messages on your Ravine / Ravine 2.

Visual & Hearing Accessibility

Manage TTY Settings - Casio® G'zOne Ravine™ / Ravine 2 C781

To change the TTY settings on your Casio G'zOne Ravine / Ravine 2 C781, check out this info.

Wallpapers/Theme

Display Theme Settings - Casio® G'zOne Ravine™

Here's how to change the display color scheme on your G'zOne Ravine.

Set Wallpaper - Casio® G'zOne Ravine™ / Ravine® 2

Here's how to set the Home screen image on your G'zOne Ravine / Ravine 2.

Wi-Fi & Network

Video: Diagnóstico de problemas de una conexión Wi-Fi
 (duración: 2:55)

¿Tienes problemas con tu conexión a Wi-Fi? ¡No tengas miedo! Sigue estos sencillos pasos para activar tu conexión Wi-Fi.
Duración: 2:55