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HTC One® - Support Overview

Encuentra asistencia y herramientas específicas para tu HTC One en Internet.
Troubleshoot HTC One
Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.

Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Activate / Set Up Device - HTC One®

Here's how to quickly set up your HTC One.

Turn Android™ Device Protection On / Off - HTC One®

Here's how to turn Android Device Protection for your HTC One on or off.

Hacer copia de seguridad y transferir contenido

Move Media Files to / from Computer - HTC One®

Here's how to transfer pictures, video or music files between your HTC One and a computer.

Transfer Data via Android Beam - HTC One®

To wirelessly transfer data from your HTC One to another NFC-capable device, view this info.

Lo básico

Reemplazo certificado como nuevo

Información sobre el programa de reemplazo certificado como nuevo de Verizon Wireless.

HTC ONE Simulator: Finding More Help

Discover how to find more help on your HTC One.

HTC ONE Simulator: Turning the Phone On and Off

Learn how to turn your HTC One smartphone on and off.

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

View Signal Strength - HTC One®

Here's how to view signal strength on the HTC One.

Batería y carga

HTC One® - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your HTC One.

Restart Device - HTC One

Here's how to restart your HTC One if it crashes and resets, freezes or runs slowly.

View Battery Info - HTC One®

Here's info on the battery specs (e.g., Talk Time, Standby Time, etc.) for your HTC One.

Bluetooth®

HTC ONE Simulator: Pairing with a Bluetooth® Device

Aprende cómo conectar tu HTC One con tu aparato Bluetooth.

HTC ONE Simulator: Sending Photos Using Bluetooth®

Learn how to share pictures with Bluetooth on your HTC One.

HTC ONE Simulator: Turning Bluetooth® On and Off

Learn how to turn on and off Bluetooth functionality on your HTC One.

Turn Bluetooth On / Off - HTC One

Here's how to turn Bluetooth for your HTC One on or off and make it visible to other devices for pairing.

Calendario

Add a Calendar Event - HTC One®

Here's how to add a calendar event on your HTC One.

Llamadas y marcado

Add / Remove Speed Dial Number - HTC One

Here's how to add or remove a speed dial number on your HTC One.

Block / Unblock Numbers - HTC One®

Here's how to send unwanted calls directly to voicemail for your HTC One.

Call a Number - HTC One®

Here's how to place a phone call on your One.

HTC ONE Simulator: Dialing by Voice

Discover how to use your voice to place a call on your HTC One smartphone.

HTC ONE Simulator: Placing a Call to a Contact

Una guía interactiva sobre cómo llamar a un contacto con tu HTC One.

HTC ONE Simulator: Placing a Call to a New Number

Aprende cómo usar tu HTC One para llamar a un nuevo número.

HTC ONE Simulator: Returning to a Call

Una guía visual sobre cómo retomar una llamada en tu HTC One.

HTC ONE Simulator: Switching Between Calls

Learn how to switch between two incoming calls on your HTC One smartphone.

HTC ONE Simulator: Teaching Kids How to Dial 911

Discover how to teach kids to dial 911 on your HTC One smartphone.

Manage DTMF Tones - HTC One®

If you're calling into an automated system from your HTC One and your dialpad entries aren't recognized, view this info.

Place a Conference Call - HTC One®

Here's how to place a conference call from your HTC One.

Redial - HTC One®

Here's how to manually redial a number from your HTC One or set it to automatically retry.

Turn Airplane Mode On / Off - HTC One®

To turn Verizon network services on/off or if they aren't functioning on your HTC One, view this info.

View / Delete Call History - HTC One®

To view or clear the call history on your HTC One, check out this info.

Cámara, fotos y videos

HTC ONE Simulator: Adjusting the Video Setting for Messaging

Learn how to adjust the video size for easy sending in messages on your HTC One.

HTC ONE Simulator: Changing the Camera from Rear to Front-Facing

Descubre cómo cambiar de la cámara trasera a la frontal para grabar video en tu HTC One.

HTC ONE Simulator: Recording a Video

Aprende a grabar un video usando tu HTC One.

HTC ONE Simulator: Sharing Photos

Learn how to share photos using your HTC One.

HTC ONE Simulator: Sharing Videos

Una guía visual para compartir un video en tu HTC One.

HTC ONE Simulator: Taking a Picture

Aprende a tomar una foto con tu HTC One.

HTC ONE Simulator: Taking a Picture While Recording a Video

A visual guide to taking a picture while recording a video on your HTC One.

HTC ONE Simulator: Taking a Picture using Zoe™

A visual guide on how to use Zoe, which automatically takes 20 photos when you snap a photo and a three-second video, on your HTC One.

HTC ONE Simulator: Turning the Flash On and Off

Learn how to change the camera's flash mode on your HTC One.

HTC ONE Simulator: Zooming In and Out for Pictures

Discover how to zoom in and out while taking photos using your HTC One.

HTC ONE Simulator: Zooming In and Out for Video

Aprende a acercar y alejar en un video en tu HTC One.

Move Media Files to / from Computer - HTC One®

Here's how to transfer pictures, video or music files between your HTC One and a computer.

Record and Share a Video - HTC One®

Here's how to record and send a video using your HTC One.

Share Picture from Gallery - HTC One®

Here's how to share a saved picture from your HTC One.

Share Video from Gallery - HTC One®

Here's how to share a saved video from your HTC One.

Take and Share a Picture - HTC One®

Here's how to take and share a picture from your HTC One.

View Device Screen on TV - HTC One®

Here's how to view your HTC One screen on a different display (TV, etc.).

View Pictures / Videos - HTC One®

Here's how to view pictures and/or videos on your HTC One.

Conectividad para computadora/PC

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

USB Debugging Mode - HTC One®

Here's how to facilitate a connection between your HTC One and a computer with the Android SDK.

Contactos

Add a Contact - HTC One®

Here's how to add a contact on your HTC One.

Back Up Contacts - Backup Assistant Plus - HTC One®

Here's how to backup contacts using Backup Assistant Plus on your HTC One.

Caller ID Image - HTC One®

Here's how to set or change the image for a saved contact on your HTC One.

Contact Display Options - HTC One®

Here's how to configure how your contacts display on your HTC One.

Delete a Contact - HTC One®

Here's how to remove a contact from your HTC One.

Edit a Contact - HTC One®

Here's how to edit a contact on your HTC One.

Export Contacts to SD / Memory Card - HTC One®

Here's how to export contacts to an SD / memory card in your HTC One.

HTC ONE Simulator: Adding People

Learn how to add a contact to your HTC One.

HTC ONE Simulator: Adding a Contact to a Group

Learn how to add contacts to a group on your HTC One smartphone.

HTC ONE Simulator: Adding a Picture to a Contact

Descubre cómo agregar una foto a un contacto existente en tu HTC One.

HTC ONE Simulator: Adding and Deleting Contacts from Favorites

Discover how to add and delete a contact from your favorites on your HTC One smartphone.

HTC ONE Simulator: Creating a Group

Learn how to create a group on your HTC One smartphone.

HTC ONE Simulator: Sharing a Contact's Information

A visual guide for sharing a contact's information on your HTC One smartphone.

Import Contacts from SD / Memory Card - HTC One®

Here's how to import contacts from an SD / memory card to your HTC One.

Restore Contacts - Backup Assistant℠ - HTC One®

Here's how to restore your contacts with Backup Assistant on your HTC One.

Datos

Allow / Deny Data Roaming - HTC One®

Here's how to check settings if you can't connect to the internet or send/receive messages on your HTC One.

Manage Data Usage - HTC One®

Here's how to change the data usage cycle and set data warnings and / or limits on your HTC One.

Turn Data On / Off - HTC One®

Here's how to turn mobile data for your HTC One on or off.

View / Restrict Data Usage by App - HTC One®

Here's how to view / restrict the amount of data an app on your HTC One uses.

Fecha y hora

Set Date and Time - HTC One®

If your HTC One shows the incorrect date and/or time, view this info to correct it.

ID e información del dispositivo

View MAC Address - HTC One®

Here's how to view the Wi-Fi MAC address for your HTC One.

View Phone Number - HTC One®

Here's how to view the phone number for your HTC One.

Configuraciones de dispositivos

HTC ONE Simulator: Changing the Ringtone

Aprende cómo cambiar el timbre en tu smartphone HTC One.

Adjust Account Sync Settings - HTC One®

Here's how to view sync settings on your HTC One if you're not receiving email and app notifications.

Adjust Brightness / Display Settings - HTC One

Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Font size, etc.) for your HTC One.

HTC ONE Simulator: Accessing Settings

Discover how to access the Settings menu for changing things like screen timeout and alerts on your HTC One smartphone.

HTC ONE Simulator: Adjusting the Screen Timeout

A visual guide for saving energy on your HTC One smartphone by adjusting the screen timeout.

HTC ONE Simulator: Setting Screen Security

A walkthrough for setting screen security to keep others from using your HTC One smartphone.

HTC ONE Simulator: Setting to Silent

Una guía visual para configurar tu HTC One en modo silencioso.

HTC ONE Simulator: Turning Airplane Mode On and Off

Una guía interactiva para configurar tu HTC One en modo Airplane.

Manage DTMF Tones - HTC One®

If you're calling into an automated system from your HTC One and your dialpad entries aren't recognized, view this info.

Set Up Printing - HTC One®

Here's how to set up and add a printer to your HTC One.

Turn Airplane Mode On / Off - HTC One®

To turn Verizon network services on/off or if they aren't functioning on your HTC One, view this info.

Turn Screen Inversion On / Off - HTC One® M9

If the color scheme on your HTC One M9 is reversed, view this.

Turn Screen Rotation On / Off - HTC One®

If the display on your HTC One doesn't rotate, this shows how to fix it.

Email/Gmail

Add a Personal / Corporate Email Account - HTC One®

Here's how to set up a personal / corporate email account on your HTC One.

Add an Existing Google™ Account - HTC One®

Here's how to add an existing Google (Gmail) account to your HTC One.

Adjust Account Sync Settings - HTC One®

Here's how to view sync settings on your HTC One if you're not receiving email and app notifications.

Compose and Send Email Message - HTC One®

Here's how to create and send an email message from your HTC One.

Create a New Google™ Account - HTC One®

Here's how to create a new Google (Gmail) account for your HTC One.

Delete Email Messages - HTC One®

Here's how to delete email messages from your HTC One.

Email Account Common Settings - HTC One®

Here's info on common personal email settings (e.g., account name, etc.) for your HTC One.

Email Account Notification Settings - HTC One®

If you're not getting notifications for the personal email on your HTC One, view this info.

Email Account Password and Server Settings - HTC One®

To update the personal email password/server settings for your HTC One, view this info.

Email Account Signature Settings - HTC One®

To enter or edit the personal email signature on your HTC One, view this info.

Email Account Sync Frequency Settings - HTC One®

To adjust the personal email sync frequency settings on your HTC One, view this info.

Gmail™ para Android™ - Ver mensajes

Conoce cómo ver un mensaje de Gmail en tu smartphone/tablet Android.

HTC ONE Simulator: Forwarding an Email

Aprende cómo reenviar un correo electrónico en tu HTC One.

HTC ONE Simulator: Including an Attachment with an Email

Learn how to add an attachment, like a document or photo, to an email with your HTC One smartphone.

HTC ONE Simulator: Replying to an Email

An interactive guide for replying to an email on your HTC One smartphone.

HTC ONE Simulator: Sending an Email

Una guía visual paso a paso para enviar un email usando tu HTC One.

HTC ONE Simulator: Setting Up Corporate Email

Aprende cómo configurar una cuenta de email corporativo en tu HTC One.

HTC ONE Simulator: Setting Up Personal Email

Descubre cómo configurar una cuenta de email personal en tu HTC One.

HTC ONE Simulator: Switching Between Email Accounts

Learn how to view multiple email accounts on your HTC One.

Manage Corporate Email Settings - HTC One® (M8)

Here's info on updating work email settings for your HTC One.

Perform a Gmail™ Sync - HTC One®

Here's how to sync Google email, contacts, calendar, etc. on your HTC One.

Remove Gmail™ Account - HTC One®

Removing then re-adding a Gmail account on your HTC One often fixes email issues.

Remove a Personal / Corporate Email Account - HTC One®

Here's how to delete a personal / corporate email account from your HTC One.

Set Up Corporate Email (Exchange ActiveSync®) - HTC One®

Here's how to add a work email account to your HTC One.

View and Reply to an Email Message - HTC One

Here's how to view and reply to an email message from your HTC One.

Find My Phone

Cómo encontrar tu teléfono/tablet extraviados o robados

Descubre cómo encontrar, rastrear y bloquear un dispositivo extraviado o robado. Obtén un localizador de tablet o teléfono para cualquier SO: Android, Apple, Windows, BlackBerry o teléfonos básicos.

GPS y servicios basados en la ubicación

Turn GPS Location On / Off - HTC One®

Here's how to turn GPS location for your HTC One on or off.

Copia de seguridad y restablecimiento de Google

Google™ Backup and Restore - HTC One®

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your HTC One.

Pantalla de inicio

HTC ONE Simulator: Adding Folders to the Home Screen

A visual guide on how to organize apps by adding folders to the Home screen with your HTC One.

HTC ONE Simulator: Adding Widgets and Apps to the Home Screen

An interactive guide on how to add widgets and apps to the Home screen on your HTC One.

HTC ONE Simulator: Adding and Deleting a Home Screen Page

Discover how to add and delete a home screen page on your HTC One smartphone.

HTC ONE Simulator: Moving Widgets and Apps on the Home Screen

An interactive guide on how to move widgets and apps on the Home screen of your HTC One.

HTC ONE Simulator: Removing Widgets and Apps from the Home Screen

An interactive guide on how to remove widgets and apps from the Home screen of your HTC One.

HTC ONE Simulator: Resizing Widgets

Discover how to resize widgets on your HTC One.

HTC One - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your HTC One.

HTC One - View / Manage Home Screen Panels

Here's how to view, add and remove Home screen panels for your HTC One.

Hotspot

Manage Mobile / Wi-Fi Hotspot Settings - HTC One®

Here's how to configure Mobile Hotspot settings (e.g., hotspot name, password, etc.) for your HTC One.

Mobile Hotspot - HTC One®

Here's how to access Mobile Hotspot on your HTC One.

Turn Mobile / Wi-Fi Hotspot On / Off - HTC One

Here's how to turn the Mobile Hotspot feature for your HTC One on or off.

Internet y navegador de Internet

Add a Virtual Private Network - HTC One®

Here's how to add a virtual private network (VPN) to your HTC One.

Change the Browser Start / Home Page - HTC One®

Here's how to change the Home page in the web browser on your HTC One.

HTC ONE Simulator: Bookmarking a Website

Aprende a marcar como favorito un sitio web en tu HTC One.

HTC ONE Simulator: Navigating to a Website

Discover how to navigate to a website on your HTC One.

HTC ONE Simulator: Opening and Closing a Web Browser Window

Un recorrido visual sobre cómo abrir y cerrar ventanas en el navegador de Internet en tu HTC One.

HTC ONE Simulator: Searching the Web by Voice

Discover how to use your voice to search the web on your HTC One.

HTC ONE Simulator: Switching Between Web Browser Windows

Descubre cómo cambiar entre ventanas en el navegador de Internet en tu HTC One.

Open Web Browser - HTC One®

Here's how to open the default web browser on your HTC One.

Turn Data On / Off - HTC One®

Here's how to turn mobile data for your HTC One on or off.

Teclado

Text Message Entry Method - HTC One®

Here's how to choose how the keypad on your HTC One enters text.

Idioma

HTC ONE Simulator: Changing the Language

Una guía interactiva sobre cómo cambiar las configuraciones del idioma de tu smartphone HTC One.

Language Selection - HTC One®

Here's how to change the language used on your HTC One.

Bloqueo, desbloqueo, contraseña y seguridad

Enable / Disable / Modify SIM PIN - HTC One®

Here's how to change the SIM PIN for your HTC One or turn it on or off.

Enable / Disable / Modify Screen Lock - HTC One®

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your HTC One.

HTC ONE Simulator: Setting Up Lock Screen Widgets

Learn how to set up lock screen widgets on your HTC One.

HTC ONE Simulator: Unlocking the Screen

Learn how to unlock the screen of your HTC One smartphone.

Manage Screen Lock Settings - HTC One®

Here's how to configure the screen lock settings for your HTC One.

Set Lock Screen Notifications - HTC One®

Here's how to manage how notifications appear on your HTC One when the screen is locked.

Set Up Face Recognition - HTC One®

Here's how to set up your facial recognition to unlock the screen on your HTC One.

Smart Lock - HTC One®

Here's how to turn on and customize the Smart Lock setting on your HTC One.

Unlock Screen - HTC One®

To unlock the screen on your HTC One, check out this info.

Memoria/almacenamiento

Check Device Storage - HTC One®

Here's how to free up space if your HTC One runs slow / crashes, apps freeze or you can't save media.

Export Contacts to SD / Memory Card - HTC One®

Here's how to export contacts to an SD / memory card in your HTC One.

Hotspot móvil

HTC ONE Simulator: Setting Mobile Hotspot Security

An interactive guide for limiting who uses your mobile hotspot by changing its security settings on your HTC One smartphone.

Música

Play Music Files - HTC One®

Here's how to play music files on your HTC One.

Navegación y multitareas

HTC ONE Simulator: Accessing and Clearing the Notification Panel

Descubre cómo acceder a y cómo borrar el panel de notificaciones de tu smartphone HTC One.

HTC ONE Simulator: Accessing and Closing Open Apps

An interactive guide on how to access and close the open apps on your HTC One smartphone.

HTC ONE Simulator: Getting to Know Your Phone

Un mapa interactivo de las funciones más importantes de tu smartphone HTC One.

HTC ONE Simulator: Navigating Multiple Home Screens

A visual guide for scrolling between multiple Home screens on your HTC One.

View, Open or Close Recently Used Apps - HTC One®

To view or close recently used apps on your HTC One, view this info.

Near Field Communication (NFC) 

Manage Contactless Payments - HTC One®

Here's how to use the 'Tap & pay' service with your HTC One.

Transfer Data via Android Beam - HTC One®

To wirelessly transfer data from your HTC One to another NFC-capable device, view this info.

Turn NFC On / Off - HTC One®

Here's how to turn NFC on or off so compatible apps can transfer files from your HTC One.

Sistema operativo y software

Factory Data Reset (Powered Off) - HTC One®

Here's how to factory / hard reset your HTC One if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Factory Data Reset (Powered On) - HTC One®

Here's how to factory / hard reset your HTC One if the screen freezes or call, app, audio or sync issues occur.

Install Device Software Update - HTC One®

To check for or to install software updates on your HTC One, view this info.

Reiniciar el enrutador

Si no puedes conectarte a tu enrutador Wi-Fi, una posible solución es reiniciarlo o restablecerlo.

View Software Version - HTC One®

Here's how to view the software version your HTC One is running.

Tarjeta SIM

Enable / Disable / Modify SIM PIN - HTC One®

Here's how to change the SIM PIN for your HTC One or turn it on or off.

HTC ONE Simulator: Inserting a Micro SIM Card

Discover how to insert a micro SIM card into your HTC One smartphone.

HTC ONE Simulator: Removing a Micro SIM Card

Learn how to remove a micro SIM card from your HTC One smartphone.

Import Contacts from SD / Memory Card - HTC One®

Here's how to import contacts from an SD / memory card to your HTC One.

Insert SIM Card - HTC One®

Here's how to properly insert a SIM card into your HTC One to avoid potential service issues.

Remove SIM Card - HTC One®

Here's how to remove the SIM card from your HTC One.

Unblock SIM PIN - Android Smartphones / Tablets

Conoce cómo desbloquear el PIN de la SIM de tu smartphone/tablet Android.

View SIM Card Number - HTC One®

Here's how to view the SIM card number associated with your HTC One.

Sonidos, volumen y audio

Manage Do Not Disturb Settings - HTC One®

If your HTC One isn't receiving calls or alerts for texts and email, here's how to check Do Not Disturb settings.

Set Ringtones / Notification Sounds - HTC One®

Here's how to select or change ringtones / notification sounds on your HTC One.

Use Speakerphone - HTC One®

To utilize the speakerphone functionality on your HTC One, view this info.

Vibrate Mode - HTC One®

Here's how to turn vibrate mode for your HTC One on or off.

Volume Controls - HTC One®

Here's how to adjust volume if your HTC One doesn't vibrate or play sounds when receiving calls / email / messages.

TV

View Device Screen on TV - HTC One®

Here's how to view your HTC One screen on a different display (TV, etc.).

Mensajería de texto y multimedia

Auto Receive Messages - HTC One®

Here's how to check settings on your HTC One if you're not receiving your picture / video messages.

Create and Send a Text Message - HTC One®

Here's how to create and send a text message on your HTC One.

Delete Messages - HTC One®

Here's how to delete text messages from your HTC One via the Messages app.

HTC ONE Simulator: Attaching a Video to a Text

Descubre cómo adjuntar un video a un mensaje de texto con tu HTC One.

HTC ONE Simulator: Forwarding a Text Message

Learn how to forward a text message with your HTC One.

HTC ONE Simulator: Ignoring a Call and Replying with a Text Message

A visual guide for ignoring a call and replying with a text message on your HTC One smartphone.

HTC ONE Simulator: Replying to a Text Message

Aprende cómo contestar un mensaje de texto en tu HTC One.

HTC ONE Simulator: Sending a Message

An interactive how-to guide for sending a text message with your HTC One.

HTC ONE Simulator: Using Voice to Text

Una guía de instrucciones interactiva para usar tu voz para enviar un mensaje de texto con tu HTC One.

Message Options - HTC One®

Here's how to access messaging options on your HTC One.

Set Default Messaging App - HTC One®

Here's how to set the default messaging app on your HTC One.

Text Message Entry Method - HTC One®

Here's how to choose how the keypad on your HTC One enters text.

Text Message Signature - HTC One®

To add, remove or edit the text message signature on your HTC One, view this info.

Turn Message Delivery Confirmation Setting On / Off - HTC One®

Here's how to receive delivery confirmation for messages sent from your HTC One via the Messages app.

View Text Messages - HTC One®

Here's how to view text messages via the Messages app on your HTC One.

Sugerencias, trucos y soluciones rápidas

Cut, Copy and Paste Text - HTC One®

Here's how to cut, copy and paste text on your HTC One.

HTC ONE Simulator: Capturing and Viewing Screenshots

Learn how to capture and view a picture of the screen on your HTC One.

Accesibilidad visual y auditiva

Manage TTY Settings - HTC One®

To change the TTY settings on your HTC One, check out this info.

Fondos de pantalla/Tema

HTC ONE Simulator: Changing the Wallpaper

Discover how to change the background of the Home screen on your HTC One.

HTC ONE Simulator: Setting a Picture as Wallpaper

A visual guide for setting a picture you take as the background of the Home screen on your HTC One.

Wi-Fi y red

Access Wi-Fi Direct - HTC One®

Here's how to use Wi-Fi Direct so you can easily connect your HTC One with other Wi-Fi capable devices.

Add a Virtual Private Network - HTC One®

Here's how to add a virtual private network (VPN) to your HTC One.

Add a Wi-Fi Network - HTC One®

Here's how to add an available Wi-Fi network to your HTC One.

Auto Switch Between Wi-Fi & Mobile Data Networks - HTC One®

To allow your HTC One to auto switch between Wi-Fi and mobile data, view this.

HTC ONE Simulator: Connecting to a Wi-Fi Network

Learn how to use your HTC One to connect to the Internet using a Wi-Fi network.

HTC ONE Simulator: Turning Off Wi-Fi Notification

Learn how to turn off Wi-Fi notification on your HTC One smartphone so you no longer receive an alert when entering a Wi-Fi network.

Network Mode Settings - HTC One®

View this info on network mode settings if you're having issues with voice / data services on your HTC One.

Remove Wi-Fi Connection - HTC One®

To remove a saved Wi-Fi network from your HTC One, view this info.

Turn Wi-Fi On / Off - HTC One®

Here's how to turn Wi-Fi for your HTC One on or off.