Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

LG Octane™ - Support Overview

Find device-specific support and online tools for your LG Octane.

Filtra todos los temas a continuación.


Accesorios

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Configuración, activación básica y guías de usuario

Display Easy Set-Up - LG Octane™

Here's how to set up and customize the display for your LG Octane.

Manual Firmware Over-The-Air (FOTA) Upgrade - LG Octane™

Here's how to perform an over-the-air firmware update on your Octane if it doesn't update automatically.

Hacer una activación inalámbricamente (OTA)

Te mostramos cómo hacer la configuración/activación inicial de tu smartphone 3G o 4G o teléfono básico. 

Phone Setup Wizard - LG Octane™

Here's how to quickly set up and activate your Octane.

Remove SD / Memory Card - LG Octane™

Here's how to remove the SD / memory card from your Octane.

Hacer copia de seguridad y transferir contenido

Centro de transferencia de contenido

Encuentra la mejor forma de transferir tus fotos, videos, contactos y demás contenido desde un dispositivo a otro. Consulta las instrucciones paso a paso para los dispositivos, según el sistema operativo que tengan.

Move Music Files from Device - LG Octane™

Here's how to transfer music files from your Octane to a computer.

Move Music Files to Device - LG Octane™

Here's how to transfer music files from a computer to your LG Octane.

Move Pictures / Videos from Device - LG Octane™

Para transferir, mover o cargar archivos de fotos o videos entre tu dispositivo y tu PC, consulta esta información. Si tienes otros problemas con tu teléfono o dispositivo, visita nuestro asistente para diagnóstico de problemas. Este te guiará por las soluciones para problemas que puedas tener con tu dispositivo.

Move Pictures / Videos to Device - LG Octane™

Here's how to transfer picture or video files from a computer to your Octane.

Synchronizing Music to the Phone with Windows® Media Player 10

Here's how to synchronize music to the phone with Windows® Media Player 10.

Take and Send a Picture to Online Album - LG Octane™ VN530

Here's how to take picture with your Octane and send it to online storage.

Take and Send a Video to Online Album - LG Octane (VN530)

Here's how to take and send a video to an online album (e.g., Verizon Cloud) using your LG Octane (VN530).

Transfer Contacts - Basic Phone to Basic Phone

Here's how to transfer your contacts from a basic phone to another basic phone.

Video: Usa la aplicación Content Transfer para mover contenido entre dispositivos
 (duración: 2:58)

Con la aplicación Content Transfer es fácil transferir tus contactos y otro contenido desde tu teléfono anterior al nuevo. Conoce cómo.
Duración: 2:58

Basics

How to Check Verizon Coverage in the US

Learn how to check for Verizon wireless coverage while in the US. Find steps to check coverage and determine what the indicators on your device mean.

Battery & Power

Insert / Remove Battery - LG Octane

Here's how to insert / remove the battery for your Octane.

Activar/desactivar la optimización de la batería - Android™ 6.x y posterior (LG)

La optimización de la batería ayuda a conservar la carga de la batería de tu dispositivo LG y está activada de manera predeterminada.

View Battery Info - LG Octane™

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your LG Octane.

Bluetooth®

Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset

Aquí tienes información de asistencia si oyes pitidos o tonos mientras usas audífonos Bluetooth®.

Bluetooth® Discovery Mode - LG Octane™

To make your LG Octane visible to Bluetooth devices, view this info.

Delete Paired Bluetooth® Connection - Basic Phones

Here's how to delete a paired Bluetooth device from your Basic handset.

Send Contact via Bluetooth® - LG Octane VN530

Here's how to send a contact on your LG Octane via Bluetooth.

Turn Bluetooth® On / Off - LG Octane™

Here's how to turn Bluetooth for your Octane on or off.

Calendario

Add a Calendar Event - LG Octane™

Here's how to add, delete or edit info in the calendar on your Octane.

Calling & Dialing

Agregar/eliminar bloqueos de spam - Sitio web de Mi Verizon

Aprende cómo bloquear mensajes de texto de direcciones de correo electrónico o dominios a través del sitio web de Mi Verizon.

Agregar un bloqueo - Bloqueo de llamadas y mensajes - Sitio web de Mi Verizon

En esta información se explica cómo bloquear temporalmente llamadas y mensajes no deseados a través del sitio web de Mi Verizon.

Answer Options - LG Octane™

Here's how to change the way your Octane answers calls.

Call Waiting - Basic Phone

Here's how to answer call on your Basic phone while you're on another call.

Call a Number - LG Octane™

Here's how to place a call from your LG Octane.

Compose Text With Numeric Keypad

Here's how to convert numbers to letters using a numeric keypad.

Delete Call History - LG Octane VN530

Here's how to clear the call history from your Octane.

Manage DTMF Tones - LG Octane™

If you're calling into an automated system (e.g., Voicemail) from your Octane and your dialpad entries aren't recognized, view this info.

Place a Conference Call - LG Octane™

Here's how to place a conference call from your Octane.

Redial - LG Octane™

Here's how to manually redial a number called from your Octane.

Redial Settings - LG Octane™

Here's how to manually redial a number called from your Octane or set it to automatically retry.

Eliminar un bloqueo - Bloqueo de llamadas y mensajes - Sitio web de Mi Verizon

Te mostramos cómo eliminar un bloqueo temporal de llamadas o mensajes a través del sitio web de Mi Verizon.

Reset Call Timers - LG Octane™

Here's how to reset the call timers on your LG Octane.

Restriction Settings - LG Octane™

Here's how to set up restrictions on your Octane for calls, messages, etc.

Speed Dial - LG Octane™

Here's how to add a speed dial to your LG Octane.

Turn Airplane / Standalone Mode On / Off - Non-Supported Devices

To turn Verizon network services on/off or if they aren't functioning on your mobile device, view this info.

Turn Airplane Mode On / Off - LG Octane™

To turn Verizon network services on/off or if they aren't functioning on your Octane, view this info.

View Call History - LG Octane™

Here's how to view the call history of your Octane.

Voice Activated Dialing - LG Octane™

Here's how to use the voice-activated dialing feature on your LG Octane.

Camera, Photos & Videos

Common Camera Settings - LG Octane™

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your LG Octane.

Asegurarse de que el mensaje de foto y video no exceda el límite de capacidad del archivo

Si tienes problemas para enviar/recibir fotos y videos, aquí tienes información sobre los límites de capacidad.

Move Pictures / Videos from Device - LG Octane™

Para transferir, mover o cargar archivos de fotos o videos entre tu dispositivo y tu PC, consulta esta información. Si tienes otros problemas con tu teléfono o dispositivo, visita nuestro asistente para diagnóstico de problemas. Este te guiará por las soluciones para problemas que puedas tener con tu dispositivo.

Move Pictures / Videos to Device - LG Octane™

Here's how to transfer picture or video files from a computer to your Octane.

Move Pictures / Videos to SD / Memory Card - LG Octane™

Here's how to move pictures / videos from internal storage on your Octane to an SD / memory card.

Record and Send Video via Messaging - LG Octane™

Here's how to record and send a video using your LG Octane.

Send an Existing Picture to Online Album - LG Octane™ VN530

Here's how to send saved pictures to Verizon Cloud from your LG Octane VN530.

Send an Existing Video to Online Album - LG Octane (VN530)

Here's how to send a saved video from your Octane to online storage.

Supported file types for Picture / Video Messaging

Obtén información sobre los tipos de archivos compatibles para mensajes de foto/video.

Take and Save a Picture - LG Cosmos™ 3

Here's how to take and save a picture from your Cosmos 3.

Take and Send a Picture to Online Album - LG Octane™ VN530

Here's how to take picture with your Octane and send it to online storage.

Take and Send a Picture via Messaging - LG Octane™

Here's how to take and send a picture from your Octane.

Take and Send a Video to Online Album - LG Octane (VN530)

Here's how to take and send a video to an online album (e.g., Verizon Cloud) using your LG Octane (VN530).

View Pictures / Videos - LG Octane™

Here's how to view pictures and/or videos on your Octane.

Computer/PC Connectivity

Media Transfer Protocol (MTP) Setting - LG Octane™

Here's how to setup your LG Octane for media transfer.

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

USB Modem Mode - LG Octane™

Here's how to use your Octane as a modem to connect to the internet via USB.

Contactos

Add a Contact - LG Octane™

Here's how to add a contact to your Octane.

Back Up Contacts - Backup Assistant℠ - LG Octane™

Here's how to backup contacts using Backup Assistant on your LG Octane.

Caller ID Image - LG Octane™

Here's how to set or change the image for a saved contact on your Octane.

Delete a Contact - LG Octane™

Here's how to remove a contact from your Octane.

Edit a Contact - LG Octane™

Here's how to edit a contact on your Octane.

Exportar contactos como un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo exportar contactos desde tu cuenta de Gmail a un archivo CSV.

Importar/exportar contactos desde un archivo de valores separados por comas (*.csv) / vCard - Macintosh

Te mostramos los pasos a seguir para importar y exportar contactos a tu computadora Macintosh.

Importar/exportar contactos desde un archivo de valores separados por comas (*.csv) - Entourage

Conoce cómo importar/exportar contactos desde un archivo de valores separados por comas (*.csv) a través de Entourage. 

Importar contactos desde un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo importar tus contactos desde un archivo CSV/vCard a tu cuenta de Gmail.

Restore contacts - Backup Assistant℠ - LG Octane™

Here's how to restore contacts using Backup Assistant on your LG Octane.

Send Contact via Bluetooth® - LG Octane VN530

Here's how to send a contact on your LG Octane via Bluetooth.

ID e información del dispositivo

View Device ID (ESN / MEID) - LG Octane™

Here's how to view the device ID (ESN / MEID) for your Octane.

View PRL / ERI ID - LG Octane™

Here's how to view the preferred roaming list (PRL) and enhanced roaming indicator (ERI) versions on your Octane.

View Phone Number - LG Octane™

Here's how to view the phone number for your LG Octane.

Configuraciones de dispositivos

Adjust Backlight - LG Octane™

Here's how to adjust the backlight on your LG Octane.

Adjust Brightness Settings - LG Octane™

Here's how to adjust screen brightness on your LG Octane.

Adjust Font Settings - LG Octane™

Here's how to adjust how text appears on your LG Octane.

Adjust Keypad Volume - LG Octane™

Here's how to increase / decrease the keypad volume for your Octane.

Alert Sounds - LG Octane™

Here's how to adjust alert sounds on your Octane for text messages, Voicemail, missed calls, etc.

Answer Options - LG Octane™

Here's how to change the way your Octane answers calls.

Configure Company Name ID

Aprende cómo cambiar la configuración de la identificación del nombre de tu compañía.

Display Theme Settings - LG Octane™

Here's how to change the display color scheme on your Octane.

Manage DTMF Tones - LG Octane™

If you're calling into an automated system (e.g., Voicemail) from your Octane and your dialpad entries aren't recognized, view this info.

Music Only Mode - LG Octane™

Here's how to use two apps simultaneously on your Octane.

NAM Selection - LG Octane™

Here's how to switch your LG Octane between two different phone numbers that are programmed into it.

Phone Setup Wizard - LG Octane™

Here's how to quickly set up and activate your Octane.

Restablecer configuración predeterminada - LG

Te mostramos cómo restablecer tu teléfono a valores predeterminados de fábrica en tu dispositivo básico LG 3G.

System Select - LG Octane™

Here's how to change the network mode selection setting on your Octane.

Turn Airplane Mode On / Off - LG Octane™

To turn Verizon network services on/off or if they aren't functioning on your Octane, view this info.

View Call Timers - LG Octane™

Here's how to view call timers on your Octane.

Email/Gmail

Exportar contactos como un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo exportar contactos desde tu cuenta de Gmail a un archivo CSV.

Importar contactos desde un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo importar tus contactos desde un archivo CSV/vCard a tu cuenta de Gmail.

Puertos de email y mensajería estándar

Aquí encontrarás información sobre los puertos de mensajería de correo electrónico estándar, que te puede ayudar a configurar las opciones avanzadas de correo electrónico.

Video: Diagnóstico de problemas de email personal y corporativo
 (duración: 3:21)

Conoce cómo solucionar los problemas con tu email personal y corporativo con solo unos simples pasos.
Duración: 3:21

GPS & Location Based Services

Turn GPS Location On / Off - LG Octane™

Here's how to turn GPS location for your LG Octane on or off.

Home Screen

Banner Settings - LG Octane™

Here's how to configure the personalized greeting on the Home screen of your Octane.

Internet & Web Browser

Acceder a sitios web - Mobile Web

Te mostramos cómo acceder a los sitios web a través del servicio de Internet móvil Mobile Web en tu dispositivo.

Activate Mobile Web Service

Here's how to activate Mobile Web on your 3G Basic Phone.

Browser Bookmarks - LG Octane™

Here's how to add a browser bookmark on your LG Octane.

Browsing the Internet with Mobile Web

Here's how to use Mobile Web to browse the internet on your 3G Basic phone.

Cancel Mobile Web Subscriptions

Here's how to cancel mobile web subscriptions on your device.

Clear Temporary Internet Files - LG Octane™

If you're getting a 'page cannot be displayed' error or can't browse the internet on your LG Octane, view this.

Clear Temporary Internet Files from the Browser

Here's how to clear temporary internet files (cache, cookies) from the browser.

Eliminar cookies y archivos temporales de Internet - Internet Explorer

Te mostramos cómo eliminar los archivos temporales y las cookies de Internet en Internet Explorer.

Open Web Browser - LG Octane™

Here's how to open the default web browser on your LG Octane.

Turn Browser Image Setting On / Off - Mobile Web

Here's how to turn the browser image setting for Mobile Web on or off.

Unsubscribe to Premium Content - Mobile Web

Here's how to cancel Mobile Web premium content subscriptions from your 3G Basic phone.

Teclado

Set Shortcut - LG Octane™

Here's how to set keypad shortcuts on your Octane.

Text Message Entry Method - LG Octane™

Here's how to choose how the keypad on your Octane enters text.

Turn Keyguard On / Off - LG Octane™

Here's how to lock or unlock the keypad on your Octane.

Idioma

Language Selection - LG Octane™

Here's how to change the language used on your Octane.

Lock, Unlock, Password & Security

Lock Code - LG Octane™

Here's how to enter or change a lock code on your LG Octane.

Set Up Phone Lock - LG Octane™

Here's how to set up screen lock options on your Octane.

Unlock Screen - LG Octane™

To unlock the screen on your LG Octane, check out this info.

Memoria/almacenamiento

Check Memory - Basic Phone

Here's how to free up space if your basic phone runs slow / crashes, apps freeze or you can't save media.

Check Memory - LG Octane™

Here's how to check memory usage if your Octane runs slow / crashes, apps freeze or you can't save media.

Format SD / Memory Card - LG Octane™

Here's how to erase all data on the SD / memory card of your Octane.

Insert SD / Memory Card - LG Octane™

Here's how to insert an SD / memory card into your Octane.

Memory Save Location - LG Octane™

Here's how to change the location where your LG Octane saves media files.

Move Pictures / Videos to SD / Memory Card - LG Octane™

Here's how to move pictures / videos from internal storage on your Octane to an SD / memory card.

Remove SD / Memory Card - LG Octane™

Here's how to remove the SD / memory card from your Octane.

Música

Move Music Files from Device - LG Octane™

Here's how to transfer music files from your Octane to a computer.

Move Music Files to Device - LG Octane™

Here's how to transfer music files from a computer to your LG Octane.

Music Only Mode - LG Octane™

Here's how to use two apps simultaneously on your Octane.

Play Music Files - LG Octane™

Here's how to play music files on your Octane.

Sync Music - LG Octane™

Here's how to sync music between your Octane and a computer.

Sync Music to the Phone with Windows® Media Player 11

Here's how to sync music to the phone with Windows Media Player 11.

Operating System & Software

Auto Firmware Over-The-Air (FOTA) Upgrade - LG Octane™

Here's how to perform an over-the-air firmware update on your Octane.

Manual Firmware Over-The-Air (FOTA) Upgrade - LG Octane™

Here's how to perform an over-the-air firmware update on your Octane if it doesn't update automatically.

Master Reset - LG Octane™

Here's how to restore your LG Octane to factory default settings.

View Software Version - LG Octane™

To view the software version your LG Octane is running, check out this info.

Sounds, Volume & Audio

Adjust Keypad Volume - LG Octane™

Here's how to increase / decrease the keypad volume for your Octane.

Alert Sounds - LG Octane™

Here's how to adjust alert sounds on your Octane for text messages, Voicemail, missed calls, etc.

Service Alerts - LG Octane™

Here's how to manage service alerts (e.g., minute beep, call connect, etc.) on your Octane.

Set Ringtones - LG Octane™

Here's how to select or change ringtones on your LG Octane.

Sound Easy Set-Up - LG Octane™

Here's how to set notification sounds on your LG Octane.

Use Speakerphone - LG Octane™

To utilize the speakerphone functionality on your Octane, view this info.

Volume Controls - LG Octane™

Here's how to adjust volume if your Octane doesn't vibrate or play sounds when receiving calls / messages.

Text & Multimedia Messaging

Auto Receive Messages - LG Octane™

Here's how to check settings on your Octane if you're not receiving your picture / video messages.

Auto Save Messages - LG Octane™

Here's how to set your Octane to automatically save sent messages.

Create and Send a Text Message - LG Octane™

Here's how to create and send a text message on your Octane.

Create and Send a Text Message - VZAccess® Manager

Here's how to create and send a text message via VZAccess Manager.

Delete Messages - LG Octane™

Here's how to delete text messages from your Octane.

Record and Send Video via Messaging - LG Octane™

Here's how to record and send a video using your LG Octane.

Save a Picture / Video Message - LG Octane™

Here's how to save a picture or video file sent as a message to your Octane.

Send Existing Picture via Messaging - LG Octane™

Here's how to send a saved picture from your LG Octane to a messaging recipient.

Send Existing Video via Messaging - LG Octane™

Here's how to send a saved video on your LG Octane to a messaging recipient.

Send Picture/Video Message using Email

Conoce cómo enviar un mensaje de foto/video a través del email.

Text Message Entry Method - LG Octane™

Here's how to choose how the keypad on your Octane enters text.

Text Message Signature - LG Octane™

To add, remove or edit the text message signature on your Octane, view this info.

Turn Message Delivery Confirmation Setting On / Off - LG Octane™

To receive delivery confirmation for messages sent from your LG Octane, view this.

Verizon Messages - Website - Print Text Messages

Te mostramos cómo imprimir mensajes de texto en tu computadora a través de tu cuenta de Mi Verizon.

View Text Messages - LG Octane™

Here's how to view text messages on your Octane.

Tips, Tricks & Shortcuts

Cut, Copy and Paste Text - LG Octane™

Here's how to cut, copy and paste text on your LG Octane.

Visual & Hearing Accessibility

Common Accessibility Settings - 4G Basic Phone (LG)

Here's how to turn on your accessibility options on your LG 4G Basic Phone.

Manage TTY Settings - LG Octane™

To change the TTY settings on your Octane, check out this info.

Wallpapers/Theme

Display Theme Settings - LG Octane™

Here's how to change the display color scheme on your Octane.

Set Wallpaper - LG Octane™

Here's how to set the Home screen image on your Octane.

Wi-Fi & Network

Video: Diagnóstico de problemas de una conexión Wi-Fi
 (duración: 2:55)

¿Tienes problemas con tu conexión a Wi-Fi? ¡No tengas miedo! Sigue estos sencillos pasos para activar tu conexión Wi-Fi.
Duración: 2:55