Accommodation and Food Services
NAICS 72​​ 

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  • Frequency​​ 

     

    156 incidents, 69 with confirmed data disclosure​​ 

    Top patterns​​ 

     

    System Intrusion, Social Engineering, and Basic Web Application Attacks represent 90% of breaches​​ 

    Threat actors​​ 

     

    External (90%), Internal (10%) (breaches)​​ 

    Actor motives​​ 

     

    Financial (91%), Espionage (9%) (breaches)​​ 

    Data compromised​​ 

     

    Credentials (45%), Personal (45%), Payment (41%), Other (18%) (breaches)​​ 

    Top IG1 protective controls​​ 

     

    Security Awareness and Skills Training (CSC 14), Access Control Management (CSC 6), Secure Configuration of Enterprise Assets and Software (CSC 4)​​ 

    What is the same?​​ 

     

    This industry continues to be targeted by financially motivated criminals going after payment and personal data.​​ 

    Resumen​​ 

     

    Accommodation and Food Services, while having seen a decrease of System Intrusions since 2016, is still victimized by Malware via email and the Use of stolen credentials used against Web applications.​​ 

  • Patterns​​ 

     

    5-Year difference​​ 

     

    3-Year difference​​ 

    System Intrusions​​ 

     

    Less​​ 

     

    Less​​ 

    Social Engineering​​ 

     

    Greater​​ 

     

    No change​​ 

    Basic Web Application Attacks​​ 

     

    Greater​​ 

     

    Greater​​ 

  • Patrón​​ 

     

    Difference with peers​​ 

     

     

    System Intrusion​​ 

     

    No change​​ 

     

     

    Social Engineering​​ 

     

    No change​​ 

     

     

    Basic Web Application Attacks​​ 

     

    No change​​ 

     

     

  • The Accommodation and Food Services industry is one of the few industries that saw a drop in terms of System Intrusions. However, it shows similar trends to other industries in regard to Basic Web Application Attacks and Social Engineering. They have been on the increase over the last 5 years, and are now a bit closer to the same baseline for the types of attacks that the other industries are experiencing.​​  

  • Figure 78 captures the top Action varieties found in this industry. This is one of the few industries that is extremely long tailed, with over 80% of the breaches including Actions not captured in the top five varieties. While that might seem imposing, keep in mind that the vectors are still the usual suspects found in the other industries: Email, Web apps and Desktop sharing software.​​ 

  • Looking back​​ 

    In the 2012 DBIR, Accommodation and Food Services represented over 54% of our cases and has since dropped to less than 2% of our incidents. This represents both a total drop in cases but also a rather dramatic drop in incidents and may be representative of a larger shift in the criminal ecosystem to target and victimize not only the organizations with credit card data but any organization.​​ 

Let's get started.​​