What it is
Business Digital Voice works over a secure, cloud-based Voice over IP (VoIP) connection that makes it easy to manage phone calls on desk phones or a mobile app to keep your business running.
Internet technology
A technology that transports high-quality voice calls over the internet instead of using a traditional phone network.
Cloud-based
Business Digital Voice is a professional communications solution that operates over a secure, cloud-based VoIP connection, making it easier to manage your business calls on desk phones or through a mobile app to help keep business running.
Productividad
This solution can help boost your business productivity with more than 45 call features included to enable remote work and optimal call routing. Plus, with Business Digital Voice, you can use a variety of mobile and desktop apps with video and audio conferencing.
Up to 99 VoIP lines $20-$35/mo/line
With Fios bundle, cost per VoIP line is $20/mo. VoIP line only is $35/mo. 2 year contract required.
A smarter way to stay connected
- Unlimited nationwide calling
- 45+ call management features
- A secure VoIP network
- Mobile app for working on the go
Need more than five lines? Call a Business Digital Voice specialist 8:30 AM–6 PM EST at: 1-877-377-0181.
Benefits
Communication options
Enjoy over 45 calling features, including automatic call forwarding, voicemail to email, seamless call transfer between devices and more.
Características
Grupo de búsqueda
Automatically transfer customers from line to line until someone at your business answers.
Administrator web portal
Manage features through My Account for both your entire business and individual users.
Historial de llamadas
See incoming, outgoing and missed calls across your business and analyze the effectiveness of your advertising.
Call Park/Retrieve
Park incoming calls until the first available rep can pick up and help the customer.
Mobile App: Outbound calls
Make and receive business calls using your mobile phone, which will appear as your office phone number on Caller ID.
Oferta por tiempo limitado
Save $85 on your first IP phone and get up to a $200 bonus when you switch.
Bundle Fios Internet and Business Digital Voice and save $85 on an IP phone, plus get up to a $200 Visa® Prepaid card with select Fios plans and a 2-year-term. Offer ends 6.30.25.
VoIP Devices
Add an IP phone to access all 45+ features, or select an analog converter if you want to keep your own equipment.
Starter IP Phone Yealink T33G
Free when you Bundle VoIP + Fios Business Internet with a 2 year agreement.
Free with offer, or $85.00 plus taxes
Ideal for common areas, this device features:
- Supports up to 4 VoIP lines
- 2.4 inch color display
- 5-way calling
- 12 memory keys
- Y más
Cordless IP Phone W76P
Save $85 off your first IP phone when you Bundle VoIP + Fios Business Internet with a 2-year agreement.
$150.00 plus taxes
Additional handsets are $85 plus taxes
With a handset and a 10-line base, this device features:
- Color display and intuitive user interface
- Industry-leading handset battery life
- Quick charge time
- Y más
Prime IP Phone Yealink T53WB
Save $85 off your first IP phone when you Bundle VoIP + Fios Business Internet with a 2-year agreement.
$150.00 plus taxes
Ideal for common areas, this device features:
- Supports up to 12 VoIP lines
- 8 programmable line keys
- HD Voice
- Wi-Fi capable
- Bluetooth capable
- Y más
Professional IP Phone Yealink T54WB
Save $85 off your first IP phone when you Bundle VoIP + Fios Business Internet with a 2-year agreement.
$200.00 plus taxes
Ideal for higher call volumes, this device features:
- Supports up to 16 VoIP lines
- HD Voice
- Wi-Fi capable
- Bluetooth capable
- Customize color screen
- Y más
Conference IP Phone Yealink CP920
Save $85 off your first IP phone when you Bundle VoIP + Fios Business Internet with a 2-year agreement.
$400.00 plus taxes
The conference room IP phone features:
- A 20-foot microphone pickup range
- A full-duplex speakerphone
- Touch sensitive keyboard
- Y más
2-Port Analog Converter
AudioCodes 2-Port Analog Converter
$85.00 plus taxes
Easily convert your existing phone equipment from analog to VoIP with the dual-port converter.
(Note: PBX and Key Systems are not supported on analog converters.)
Headset Yealink WH62 Mono
$150.00 plus taxes
Pairs seamlessly with your T53WB or T54WB IP Phone
- Noise-cancelling mic with Yealink Acoustic Shield technology
- Up to 160 meters range
- Up to 13 hours talk time / 90 hours standby time
- Y más
¿Por qué elegirnos?
A partner for small businesses
#1
customer satisfaction, five years in a row¹
Most reliable
5G network, RootMetrics²
20+
years of industry experience
Preguntas frecuentes
Yes. The desktop and mobile applications enable you to use your home or cell phone as your business phone by directing all incoming calls to ring the remote office phone. Additionally, if you have the Remote Office feature enabled, your remote location rings, and then you are connected to the caller as if you were placing the call from your office phone.
Fax machines require a Business Digital Voice telephone line and an analog converter (ATA) to work. Verizon Fios customers can fax unlimited pages on their Business Digital Voice line. For non-Fios customers, it’s not recommended to fax more than five pages per fax. Verizon cannot guarantee your fax machine will work on a VoIP line. Credit-card, alarm, fire, elevator or security lines are not supported on Business Digital Voice. You can purchase an additional copper telephone line for these purposes.
Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high-quality calls. Verizon offers a variety of IP phones starting at $85 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment.
If you do not want to purchase IP phones, you can purchase an ATA starting at $85 to use with two telephones. You plug your traditional analog phone(s) into the adaptor and it will run over IP. Please note: You cannot plug IP phones into an ATA. PBX and key systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see "Can I use my fax, alarm or credit-card lines on this service?" for more information.
Business Digital Voice is the premier VoIP phone system that provides big business tools for small businesses, with over 45 features to help make your business more efficient, productive and mobile. We also include mobile and desktop apps so you can manage your calls and business when you are away from your desk. Multiple call-forwarding options are available so you don't miss a call.
Support is always available. You can view the latest support documents on a number of features and applications by visiting businessdigitalvoice.verizon.com. In addition, you and your employees can register for live support webinars to get the most out of your Business Digital Voice system. Also, prerecorded, on-demand versions of the webinars are available for whenever you need them.
²Most reliable 5G network based on more first-place rankings in RootMetrics® 5G data reliability assessments of 125 metro markets conducted in 1H 2023. Tested with best commercially available smartphones on three national mobile networks across all available network types. Your experiences may vary. RootMetrics rankings are not an endorsement of Verizon.