Global Network Services (GNS)​​ 

Contract Overview​​ 

The GNS contract is used by the Department of Defense to deploy a highly secure and reliable global network by 2020. The new unified network will integrate fiber, wireless and satellite technologies to transmit mission-critical voice, video and data communications at speeds up to 100 gigabit per second to meet operational and warfighting requirements for the transmission of classified and non-classified information. More than one million Department of Defense and national security personnel will be supported by the integrated network.​​ 

The GNS contract will primarily support the requirements of the Department of Defense’s more than 40 military services, combatant commands, and intelligence, functional and support organizations outside the continental U.S.​​ 

Contact Your Account Team​​ 

Europe, Middle East, and Africa (EMEA):​​ 

Kevin Kaufman, Client Partner, Govt Sales
Mobile: +49 (0)172 7579506
kevin.kaufman@intl.verizon.com​​ 


All Other Regions:​​ 

Jamie Starr, Managing Partner
Office: 703-295-4816
Mobile: 571-442-0671
Email: jamie.starr@verizon.com​​ 

Contract Information​​ 

Contract Number​​ 


HC1013-15-R-0003​​ 

Term of Contract​​ 


Award date: 12/21/15​​ 

Term: 5 years w/ 5 one (1) year option periods (10 year total)​​ 

Verizon Contract Manager​​ 


Mark Hrozencik
Office: 571-776-4515
Email: mark.hrozencik@verizon.com​​ 

Verizon Government Network Operations Center (GNOSC)​​ 

Please report any circuit troubles and outages to the GNOSC in Ashburn, VA. The NOC is staffed 24 hours/7 days.​​ 

800-967-6194 Option 1​​ 

DSN 312-851-4121​​ 

When reporting a trouble, please provide the following:​​ 

  • CCSD or Commercial Circuit Identifier or phone number​​ 
  • Customer contact name and call back number​​ 
  • General information: fault location, time and day, and isolations already performed/results​​ 

Escalation Contacts​​ 

Normal business hours are Monday – Friday from 9 am – 5 pm EST. Outside normal business hours, 7 days a week, please escalate to the supervisor on duty at 800-967-6194, Option 1.​​ 

First Level:​​ 

Shift Lead​​ 
800-967-6194 Option 1​​ 

Second Level:​​ 

Dan Stewart, Verizon Group Manager
Phone: 480-356-5831​​ 

Third Level:​​ 

Jere McKinley, Associate Director
Office: 919-377-6113
​​ 

Fourth Level (Program Office):​​ 

William Brennan, GNS Program Manager
Office: 984-484-4772
Email: william.brennan@verizon.com​​ 

Raymond Nakagawa, Global Operations Manager
Office: 808-837-8814
Mobile: 808-271-9848
Email: raymond.nakagawa@verizon.com

Tiffany Crayton-Brown, GNS Program Manager
Office: 703-694-7676
Mobile: 703-336-2730 
Email: tiffany.j.crayton@verizon.com​​ 

Contáctanos​​ 

Europe, Middle East, and Africa (EMEA):​​ 

Kevin Kaufman, Client Partner, Govt Sales
Office: +49 (0)711 7092 2233
Mobile: +49 (0)172 7579506
Email: kevin.kaufman@intl.verizon.com​​ 

All Other Regions:​​ 

Jamie Starr, Managing Partner
Office: 703-295-4816
Mobile: 571-442-0671
Email: jamie.starr@verizon.com​​ 

Program Management​​ 

Tiffany Crayton-Brown, Program Manager
Office: 703-694-7676
Mobile: 703-336-2730
Email: tiffany.j.crayton@verizon.com​​ 

William Brennan, Program Manager
Office: 984-484-4772
Email: william.brennan@verizon.com​​ 

 


Raymond Nakagawa, Global Operations Manager
Office: 808-837-8814
Mobile: 808-271-9848
Email: raymond.nakagawa@verizon.com​​ 

Next Level Managers​​ 

Vincent A Carlini, Associate Director, Client Services Management
Office: 301-802-4658
Mobile: 301-802-4658
Email: vince.carlini@verizon.com​​ 

Tom Colatosti, VP Public Sector
Office: 703-694-4976
Mobile: 703-217-9105
Email: thomas.colatosti@verizon.com​​ 


 

Carole Byers, Managing Director - Client Services Management
Office: 703-694-4524
Email: carole.byers@verizon.com​​ 

Renee Smith, Billing Manager
Office: 703-694-7332
Mobile: 703-943-0094
Email: renee.m.smith@verizon.com​​ 

Matthew Mccarron, Billing Specialist
Office: 703-694-5330
Email: matthew.mccarron@verizon.com​​ 

Mark Hrozencik, Contract Management
Office: 571-776-4515
Email: mark.hrozencik@verizon.com​​