Verizon Partner Solutions Exchange rolled out a new release on January 29, 2024, followed by a release update on February 23.
Get prepared for this release by reviewing the below content about the changes.
Qué está cambiando
Learn More > General Navigation
Dashboard Improvements
New widgets and links that are configurable.
- Quick Lists - Flagged Worklist transactions
- Quick Links - Start a transaction: Quote, Order, Repair
- Application Links - Access up to 6 Legacy Applications from your Dashboard
Hamburger Menu Redesigned
The options presented will be based on your assigned role.
Two new options added due to the elimination of the start button and product catalog tiles:
- Compra
- Administración de la red
System Messages Simplified
- Toast messages present Information and notifications at the top of the screen for a brief time
- Pop-up messages will be presented if user action is required
- Fields with errors will be highlighted along with a message
Quoting
The multi-location quoting framework is the standard for all products.
- This is used to submit requests for one or more locations
- The single-quote journey is eliminated.
How to start a quote:
- From Quick Links on the dashboard, select Create Quote.
- From the Shop menu, select Quote.
- From the Quote worklist, select the Create Quote action button.
Learn more > Product Job Aids for Quoting
Product changes
- Internet Dedicated Ethernet & Internet Dedicated+ - Same as the existing process
- Internet Dedicated Access - Workflow change to utilize a template to upload and submit a request for pricing.
Download the template here
Metro/Regional Wave (OWS) - Same as the existing process
Metro Wavelength (Non-Optimized), U.S. Wavelength (Non-Optimized), Linear Global Data Link, International Cable Lease - Same as the existing process
- Metro/National Wave (Optimized Service) - Workflow change to utilize a template to upload and submit a request for pricing.
Download the template here
- Private IP (Non-Optimized), PIP Port & Access, PIP NNI Port & Access - Workflow change to utilize a template to upload and submit a request for pricing.
Download the template here
- U.S. Private Line, Metro Private Line, Dedicated Access Line, U.S. Private Line SONET, IXC Private Line - Workflow change to utilize a template to upload and submit a request for pricing.
Download the template here
Ordering
Process Enhancements
- Due Date Change is a new supp order option to make date change without editing the order. Edit Order is used for other changes.
- Autosaving during order entry will allow going back and forward using the new progress bar and resume order entry.
How to start an order:
From Quick Links on the dashboard, select Create Order.
- From the Shop menu, select
- Quote (get quote and submit order)
- Direct to Order (submit order based on contracted rate)
- Service Availability (check availability and submit order)
- From the Order worklist, select the Create Order action button.
Learn more > Product Job Aids for Ordering
Product changes
- Switched E-Line Metro/Regional (TLS) - UNI/EVC Combo, UNI Standalone, EVC Standalone, NNI Standalone.
- Quote-to-Order process is now available for all offerings. The workflow process utilizing a template is no longer necessary.
- Direct-to-Order process is available for UNI/EVC combo.
- Switched E-Line Metro/National (EVPL) - Same as the existing process
- Switched E-Line - Same as the existing process
- Dedicated E-Line Metro/Corridor (VZON)
Two (2) options
A. Submit an ASR order in the Access Ordering application (recommended)
From the hamburger menu, go to Tools, click on All Applications, and select Access Ordering.
If you need login access, contact connectivity.management.team@verizon.com
B. Workflow change to utilize a template to upload and submit a request to order.
Download the template here
- Dedicated E-Line - Workflow change to utilize a template to upload and submit a request to order.
Download the template here
- Internet Dedicated Ethernet & Internet Dedicated+ - Same as the existing process
- Internet Dedicated Access - Workflow change to utilize a template to upload and submit a request to order.
Download the template here
- Metro/Regional Wave (OWS) - Same as the existing process
- Metro Wavelength (Non-Optimized), U.S. Wavelength (Non-Optimized), Linear Global Data Link, International Cable Lease - Same as the existing process
- Metro/National Wave (Optimized Service) - Workflow change to utilize a template to upload and submit a request to order.
Download the template here
- Private IP (Non-Optimized), PIP Port & Access, PIP NNI Port & Access - Workflow change to utilize a template to upload and submit a request to order.
Download the template here
- U.S. Private Line, Metro Private Line, Dedicated Access Line, U.S. Private Line SONET, IXC Private Line - Workflow change to utilize a template to upload and submit a request to order.
Download the template here
- Dark Fiber
- Submit an ASR order in the Access Ordering application
- From the hamburger menu, go to Tools, click on All Applications, and select Access Ordering.
- If you need login access, contact connectivity.management.team@verizon.com
Change services
Desconexiones
- All Products - Same as the existing process
Change Services (Move, Add, Change)
- All Products - Same as the existing process
Reparaciones
All existing functionality is supported.
How to create a repair ticket:
- From Quick Links on the dashboard, select Create Repair Ticket
- From the Repair worklist, select Create Ticket action button
Learn more > Go to the section: Process Guides for Repair
Mapas
Worklist and download functionalities remain the same.
How to request a map:
- Start a map request from the hamburger menu, go to Network Management, and select Maps.
- Option to request a map in the quote request is temporarily unavailable.
Facturación
All existing functionality is supported.
From the hamburger menu, select Billing.
Learn more > Go to the section: Process Guides for Billing
