Centro de recursos de accesibilidad Salta al contenido principal
Personal Negocios
end of navigation menu
800-526-3178Compra ya

Device
protection plans

More than just phone insurance. Enroll within 30 days of device activation.

Inscríbete ahora

Planes

Total Mobile Protection for Business delivers same-day device replacement and setup. So you can keep working.

Total Mobile Protection para clientes comerciales

For mobile teams that depend on their devices

Desde


$15 o $18


Per month, depending on device, for single-device coverage.

$49

Per month for multi-device coverage for accounts with 3 to 10 lines.

i

Prices include $5 savings per month per line when you sign up for Auto Pay and paper-free billing. Plans available with a month-to-month or device payment agreement. Sign up online or by phone for Auto Pay and paper-free billing with your bank account, debit card or Verizon Business Mastercard. Your $5 discount will be applied each month as long as Auto Pay and paper-free billing stay active.

Ver detalles

Coverage for loss, theft, damage and post-warranty malfunctions

Total Mobile Protection for Business consists of: Wireless Phone Protection, Verizon Extended Warranty and Tech Coach (each available separately). Lost, stolen or damaged device replacements are provided by Wireless Phone Protection, which is insurance coverage underwritten in Georgia by LM General Insurance Company (Boston, MA), in Indiana by Indiana Insurance Company (Boston, MA), in Louisiana by Liberty Personal Insurance Company (Boston, MA), in New Jersey by Liberty Mutual Mid-Atlantic Insurance Company (Boston, MA), and in all other states, Liberty Insurance Underwriters Inc. (Boston, MA) or one of its insurance company affiliates; in Florida, Wireless Phone Protection includes coverage for post-warranty malfunctions (damage replacement deductible and claim limit apply). Asurion Insurance Services, Inc. (in California, Agent License #OB35141; in Iowa, Agent license #1001000131) is the Agent and provides the claims servicing under this program. Except in Florida, repairs and replacements for post-warranty malfunctions are provided through the Verizon Extended Warranty program; the obligor of the Extended Warranty program is Verizon Wireless Services, LLC.

Unlimited cracked screen and back glass repair claims for a $0 deductible for select smartphones. Back glass repairs are not available to multi-device customers.

Pricing and benefits vary in New York and for New York customers. Devices with damage to the screen and back glass are not eligible for repair unless the device is eligible for both cracked screen and back glass repair (if ineligible for repair, damage replacement deductible applies). Cracked screen and back glass repair each available for select smartphones. Available in select locations and subject to parts, technician availability and other criteria, which are subject to change at any time. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Repair options may include in-store repair, mail-in repair or at-home repair. This benefit is provided by Wireless Phone Protection.

$99 damage replacement deductible per claim

The $99 damage deductible will apply for all damage that is ineligible for cracked-screen repair. The $99 damage deductible will not apply if your loss and theft deductible is under $99. In such cases, the damage deductible will be the same as your loss and theft deductible.

Same-day delivery and setup of new devices purchased on verizon.com and replacement smartphones

All Same-Day Delivery and Setup services (a benefit of Tech Coach) are subject to the following: available in select locations, which are subject to change at any time, contingent on certain criteria, including customer location, technician availability and inventory availability. Same-Day Delivery and Setup for new devices is only available for devices purchased on verizon.com, if presented as an option at the time of device purchase. Same-Day Delivery and Setup for insurance replacements is available for select smartphones with approved claims, with eligibility determined at time of claim approval. Replacement device could be new or refurbished.

Unlimited laptop health checkups

Available in select locations and for select laptops, which are subject to change at any time. Laptop health checkups are limited to diagnostic exams only, and do not include troubleshooting, triage, repair or replacement services. Antivirus software installation, scanning and virus removal (if applicable) will also be provided.

 24/7 access to tech support

Get live, on-demand access to Tech Coach experts who can help you better utilize your device and connect it to virtually anything else.

Battery replacements

Replacement or repair for post-warranty malfunctions is provided under Verizon Extended Warranty. Repairs are available for select smartphones only, in select locations, subject to parts and technician availability. Eligibility for repair will be determined at the point of Extended Warranty claim. If a repair option is not available for your model smartphone, you will be offered a replacement device, and the Extended Warranty $49 replacement fee will be waived. Verizon Extended Warranty is not available in Florida or for Florida customers. In Florida, extended warranty coverage is provided by the insurance program (damage replacement deductible and claim limit apply).

Total Equipment Coverage

For businesses that rely on their devices for day-to-day operations

i

Total Equipment Coverage is not available in FL or for FL customers.

Desde


$9.10 o $12.10

Per month, depending on device.

i

NY customers with an eligible device can enroll in Total Equipment Coverage for $10.15 per month.

Ver detalles

Coverage for loss, theft, damage and post-warranty malfunctions

Total Equipment Coverage consists of: Wireless Phone Protection and Verizon Extended Warranty. Lost, stolen or damaged device replacements are provided by Wireless Phone Protection, which is insurance coverage underwritten in Georgia by LM General Insurance Company (Boston, MA), in Indiana by Indiana Insurance Company (Boston, MA), in Louisiana by Liberty Personal Insurance Company (Boston, MA), in New Jersey by Liberty Mutual Mid-Atlantic Insurance Company (Boston, MA), and in all other states, Liberty Insurance Underwriters Inc. (Boston, MA) or one of its insurance company affiliates; in Florida, Wireless Phone Protection includes coverage for post-warranty malfunctions (damage replacement deductible and claim limit apply). Asurion Insurance Services, Inc. (in California, Agent License #OB35141; in Iowa, Agent license #1001000131) is the Agent and provides the claims servicing under this program. Except in Florida, repairs and replacements for post-warranty malfunctions are provided through the Verizon Extended Warranty program; the obligor of the Extended Warranty program is Verizon Wireless Services, LLC.

Next-day device replacement

Approved claims may be eligible for next-day device replacements based on claim approval time, except in Alaska and Hawaii. Customers in AK and HI will receive shipping options at the time of claim approval. Replacement devices could be new or refurbished.

Unlimited cracked screen and back glass repair claims for a $0 deductible for select smartphones. Back glass repairs are not available to multi-device customers.

Pricing and benefits vary in New York and for New York customers. Devices with damage to the screen and back glass are not eligible for repair unless the device is eligible for both cracked screen and back glass repair (if ineligible for repair, damage replacement deductible applies). Cracked screen and back glass repair each available for select smartphones. Available in select locations and subject to parts, technician availability and other criteria, which are subject to change at any time. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Repair options may include in-store repair, mail-in repair or at-home repair. This benefit is provided by Wireless Phone Protection.

Battery replacements

Replacement or repair for post-warranty malfunctions is provided under Verizon Extended Warranty. Repairs are available for select smartphones only, in select locations, subject to parts and technician availability. Eligibility for repair will be determined at the point of Extended Warranty claim. If a repair option is not available for your model smartphone, you will be offered a replacement device, and the Extended Warranty $49 replacement fee will be waived. Verizon Extended Warranty is not available in Florida or for Florida customers. In Florida, extended warranty coverage is provided by the insurance program (damage replacement deductible and claim limit apply).

$99 damage replacement deductible 

The $99 damage deductible will apply for all damage that is ineligible for cracked-screen repair. The $99 damage deductible will not apply if your loss and theft deductible is under $99. In such cases, the damage deductible will be the same as your loss and theft deductible.

Extended Warranty de Verizon

For businesses that only want coverage for post-warranty malfunctions

i

Verizon Extended Warranty is not available in FL or for FL customers.

Desde


$4.15


Per month for eligible devices.

Ver detalles

Coverage for loss, theft, damage and post-warranty malfunctions

Total Mobile Protection for Business consists of: Wireless Phone Protection, Verizon Extended Warranty and Tech Coach (each available separately). Lost, stolen or damaged device replacements are provided by Wireless Phone Protection, which is insurance coverage underwritten in Georgia by LM General Insurance Company (Boston, MA), in Indiana by Indiana Insurance Company (Boston, MA), in Louisiana by Liberty Personal Insurance Company (Boston, MA), in New Jersey by Liberty Mutual Mid-Atlantic Insurance Company (Boston, MA), and in all other states, Liberty Insurance Underwriters Inc. (Boston, MA) or one of its insurance company affiliates; in Florida, Wireless Phone Protection includes coverage for post-warranty malfunctions (damage replacement deductible and claim limit apply). Asurion Insurance Services, Inc. (in California, Agent License #OB35141; in Iowa, Agent license #1001000131) is the Agent and provides the claims servicing under this program. Except in Florida, repairs and replacements for post-warranty malfunctions are provided through the Verizon Extended Warranty program; the obligor of the Extended Warranty program is Verizon Wireless Services, LLC.

Expedited shipment of replacement devices

Battery replacements

Replacement or repair for post-warranty malfunctions is provided under Verizon Extended Warranty. Repairs are available for select smartphones only, in select locations, subject to parts and technician availability. Eligibility for repair will be determined at the point of Extended Warranty claim. If a repair option is not available for your model smartphone, you will be offered a replacement device, and the Extended Warranty $49 replacement fee will be waived. Verizon Extended Warranty is not available in Florida or for Florida customers. In Florida, extended warranty coverage is provided by the insurance program (damage replacement deductible and claim limit apply).

Protection to stay productive.

Get comprehensive coverage information for customers nationwide and in New York.

Download nationwide brochure
Download New York brochure

Related products

Verizon Business Complete

Experience the convenience of Mobile Device as a Service. We’ll manage your business’s smartphone needs for you. Not available in NY.

Simple smartphone as a service. Not available in NY or for NY customers. Limitations and exclusions apply.

Business Mobile Secure

Take a multilayered approach to mobile device security with mobile device management, mobile security and dedicated chat support.

Mobile Device Management

Effectively and efficiently manage the mobile devices across your organization.

Mobile Threat Defense

Help protect users, devices and data against mobile threats like phishing and malware using mobile threat defense solutions.

Preguntas frecuentes

Verizon offers Total Mobile Protection for Business, which consists of Verizon Extended Warranty, Wireless Phone Protection and Tech Coach. Each of these options are also available for purchase separately. Verizon also offers Verizon Protect Business, which consists of Verizon Extended Warranty, Wireless Phone Protection and Business Tech Coach Security.

Total Mobile Protection for Business provides coverage for loss, theft, damage and post-warranty malfunctions.

Total Equipment Coverage provides coverage for loss, theft, damage and post-warranty malfunctions. Not available in Florida or for Florida customers.

Wireless Phone Protection provides coverage for loss, theft and damage. Not available in Florida or for Florida customers.

Verizon Protect Business provides coverage for loss, theft, damage and includes Business Tech Coach Security.

Tech Coach includes tech support, same day delivery and setup for replacement smartphones and new devices purchased on verizon.com, laptop health checkups and device refresh.

Business Tech Coach Security includes all the benefits of Tech Coach plus access to Verizon Mobile Device Management and Lookout for Small Business.

Total Mobile Protection for Business, Total Equipment Coverage, Wireless Phone Protection, Verizon Extended Warranty and Verizon Protect Business enrollment must occur within 30 days of device activation or another qualifying event like open enrollment: 

  • Purchase or upgrade to a new device and activate it on a new or existing line

  • Bring your own eligible device that meets the following criteria:

    • Is fully functioning, without damage (including cracked screens) and free of defects

    • No está perdido no ha sido robado

    • Is activated on a new line (not an existing line)

Note: Prepaid accounts aren't eligible.

If you're bringing your own device, it must be compatible with Verizon’s networks. You can check device compatibility before signing up for a new line of service.

Visit phoneclaim.com/verizon to check current device eligibility.

Let’s connect

Ready to buy
Shop devices

Chat with us
Start live chat

Call if you need 10+ devices
800-526-3178

Have us contact you
Request a call

Already have an account?   Log inExplore supportMore ways to connect with us