Base magnética Anker PowerWave Select+

Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

Please let us know the following:
- The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger

If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!

Sorry, for this issue, please confirm it with the reseller.

Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

Please let us know the following:
- The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger

If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!

Sorry, for this issue, please confirm it with the reseller.