JBL Party Box On-The-Go

Our JBL PartyBox On-The-Go comes with a power cable that you can use to charge the speaker directly to the power outlet for three and a half hours. If you need further assistance, please contact our customer support.

Thanks for your inquiry. Our JBL PartyBox On-The-Go is much louder because it has a rated power output of 100W compared to our JBL Boombox which has a rated power of 2x30 watts.

Thanks for your inquiry. Yes, you can connect a Keyboard through the guitar input of our JBL PartyBox On-The-Go.

Thanks for reaching out. Please check if your JBL Partybox On-The-Go was successfully upgraded by pressing and holding the “Volume -” & “Bass Boost” buttons simultaneously for 4-5 seconds. The unit will broadcast by voice the software version loaded on the unit. Also, if you're still experiencing intermittent issues where the unit sometimes will not enter Charging mode at 1st plug-in of the power cord, then that's the time that you'll have to update it. If you need further assistance, please contact our customer support. We're here to help.

Thanks for your inquiry. To update the Firmware of your JBL PartyBox On-The-Go, you will need a USB memory stick with at least 50Mb of available storage capacity and the AC power cord of the unit. Then, install the software upgrade located under "Documents and Downloads", named "Firmware Update for Partybox On-the-Go Version 38, 03/22/2022". You will need to UNZIP the software ZIP file “PBG_FW_202009100_Ver38_M_159.bin” onto the main root directory of the USB memory stick. The actual software file “PBG_FW_202009100_Ver38_M_159.bin” must be on the main root directory of your USB memory stick. We recommend that there be no other files in the main “root” directory of the USB memory stick. If the root directory does contain any existing files, we recommend that you either remove them or save them to a separate folder on the memory stick. If you need more help, please contact our customer support.

We're here to help you with your JBL PartyBox On-The-Go. Please ensure your USB storage device is formatted with FAT16 or FAT32. The audio files on the USB storage device must be in the root folder and contains the supported audio formats, such as .wav, .mp3, and .wma. In addition, check if there's any debris or bent pins in the USB port or try to use a different USB stick to see if the same issue occurs. If you need more help, please contact our support via our official website or toll-free hotline.

Our JBL PartyBox On-The-Go can connect wirelessly via TWS. To do this, hold the Bluetooth button on both speakers simultaneously for more than 5 seconds. The speaker that is connected first to the source device will automatically be the left channel. If you connect an instrument or microphone to one Partybox speaker while using TWS, the audio will only play through the speaker where the microphone or instrument is connected/ paired. You will not hear the instrument or microphone in both speakers while in TWS.

Thanks for your inquiry. Theoretically, You could use our JBL Wireless mic set and connect 2 more mics to have 4 wireless all in all or You can go down the mixer route and just send an unbalanced line-level signal to the guitar input and get as many mics as the mixer allows.

Thanks for your inquiry. If one of the wireless mics is not working, we recommend the following: 1. Turn off the speaker. 2. Turn on the mic and place it on top of the speaker. 3. Turn on the speaker. 4. The speaker should automatically pair with the new mic within 3 minutes and play a notification sound. If you need more help, please reach out to our customer support for assistance.

Our JBL PartyBox On-The-Go's decibels is 50Hz – 20KHz (-6 dB).