93 reseñas
93 % de las reseñas recomiendan este producto.
jbl fangirl . 14 days ago
jbl.com Originally posted on jbl.com
Henderjes . 1 month ago
Customer Support - 1 month ago
Thanks for your feedback. We're always looking for ways to improve. You can try to reset our JBL Tune Flex. With both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If the issue still persists, please contact our customer support.jbl.com Originally posted on jbl.com
SKU Nº
JBLTFLEXBLKAM
jbl fangirl . 14 days ago
jbl.com Originally posted on jbl.com
Henderjes . 1 month ago
Customer Support - 1 month ago
Thanks for your feedback. We're always looking for ways to improve. You can try to reset our JBL Tune Flex. With both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If the issue still persists, please contact our customer support.jbl.com Originally posted on jbl.com
jelleo . 2 months ago
Customer Support - 2 months ago
We appreciate your feedback. Bluetooth in a perfect environment, will perform well for up to 30 feet. However, walls, obstacles, and other wireless devices can impede that 30-foot range. If it works well at 10 feet or less, something is likely interfering with your wireless Bluetooth signal, causing these dropouts. Another possibility is that sometimes a Bluetooth connection can become corrupt. Please unpair and re-repair your Bluetooth connection to see if that fixes the problem. If this doesn’t solve the issue, we need to determine if the problem is in the source device or the earbuds. Try connecting to a different source device (phone/tablet/music player) to see if it fixes the problem. If that doesn't work, do a factory reset. With both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair them again. For further assistance, please contact us.jbl.com Originally posted on jbl.com
Colekirk . 2 months ago
Customer Support - 2 months ago
We appreciate your feedback. We hear you and let us help you out. With TWS earbuds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, debris, etc. These issues can be resolved by cleaning the contact points on the earbuds and charging case. Please head on to this link for the detailed cleaning instructions: https://support.jbl.com/us/en/howto/true-wireless-headphones-cleaning-instructions-for-re-establishing-charging-us/000016909.html If this does not solve the problem, Please contact us, so we can further assist you.jbl.com Originally posted on jbl.com
ashbk12 . 3 months ago
Customer Support - 3 months ago
We appreciate your feedback on our JBL Tune Flex. On our JBL Headphones App under Ear Tip Sound Settings, please select if you're using Open Ear Tips or Sealing Ear Tips to ensure the best sound performance. you can also adjust the level of your unit's Noise Cancelling on the app. To do this, toggle the Ambient Sound Control and enable ANC. You will see numbers from 1 to 6, then select the bubble to find your preferred ANC level. If you need more help, please contact us.jbl.com Originally posted on jbl.com
Rico406 . 4 months ago
jbl.com Originally posted on jbl.com
JMike . 4 months ago
Customer Support - 4 months ago
We're here to help with your JBL Tune Flex TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance.jbl.com Originally posted on jbl.com
Brink777 . 5 months ago
jbl.com Originally posted on jbl.com
Greg227 . 6 months ago
jbl.com Originally posted on jbl.com
Rob ham . 6 months ago
jbl.com Originally posted on jbl.com
Araz . Apr 6, 2024
I am not able to connect my JBL tune flex earbuds to my Apple Watch. jBL does not appear in the list when I activate Bluetooth in Apple Watch
We're here to help. Please make sure that there's no other source device connected to your JBL Tune Flex and that it is in pairing mode by checking if its light is flashing blue. If it still doesn't show, we recommend doing a factory reset. To do this, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. It's necessary to forget the name of the earbuds from the previously connected device before connecting again. If the issue persists, please contact our customer support.
Gary G . Nov 30, 2023
how to turn up and the volume No response
Each earbud on our JBL Tune Flex can have unique advanced controls, such as playback, volume, ambient sound, and voice-assistant control. You can assign them to your preferred earbud via the JBL Headphones App under the "Gesture" tab. Choose the right earbud, tap the drop-down button under swipe forward/backward, and choose Vol+/-. The swiping action should be fast, like flicking something, so that the sensor will detect the gesture properly.
Gary G . Nov 30, 2023
how to turn up and the volume
Each earbud on our JBL Tune Flex can have unique advanced controls, such as playback, volume, ambient sound, and voice-assistant control. You can assign them to your preferred earbud via the JBL Headphones App under the "Gesture" tab. Choose the right earbud, tap the drop-down button under swipe forward/backward, and choose Vol+/-. The swiping action should be fast, like flicking something, so that the sensor will detect the gesture properly.
AEG1687 . Nov 27, 2023
I can't pair my JBL flex tune with my macbook air
We're here to help. If you are having trouble pairing your JBL Tune Flex or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for a voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio. Please contact our customer support for further assistance.
mars98 . Nov 22, 2023
Do they have in-ear detection? And how are they controlled, ie. can you double tap both earbuds to pause or only right before left etc
Thanks for your question. Our JBL Tune Flex doesn't have an ear detection feature. The audio or music will continue to play when you take the earbuds out of your ear. By default, the right earbud has the button control to play/pause the music, while the left earbud's button lets you switch between ANC, Ambient Aware, and TalkThru. Each earbud can have unique advanced controls, such as playback, volume, ambient sound, and voice-assistant control. You can assign them to your preferred earbud via the JBL Headphones App under the "Gesture" tab.
ghost509 . Nov 14, 2023
tune flex app for windows?
Thanks for reaching out. Our JBL Tune Flex is currently supported with our JBL Headphones App, which is only available for mobile devices via Google Play Store and Apple App Store. While it doesn't have any application for PC, you may download any third-party application to adjust the EQ settings of the earbuds.
Deb C . Nov 10, 2023
Can the tune flex open buds be warn upside to avoid ear rings?
mbriskin . Oct 27, 2023
Can you turn off noise-cancelling entirely?
Yes, you have the option to turn off the noise cancellation on the JBL Headphones app by switching off the sound control. If you wish to turn it back on, simply tap once on the earbuds. Please note that once the sound control is turned off on the app, Talkthru, and Ambient will also be turned off since they are currently under the sound control bar. If you need more help, please contact our customer support for assistance.