134 reseñas
90 % de las reseñas recomiendan este producto.
dodi5 . 27 days ago
Customer Support - 25 days ago
Thank you for bringing this to our attention. Here are some steps that may fix the charging issue. Initiate a power cycle by pressing and holding the power button for 30 seconds while the unit is unplugged from a power source. Use a different charging cable and power adapter, and, while it's extremely uncommon, try a different wall outlet to be certain the issue is not with the outlet. Also, sand and dirt can get into the product's charging port. Clean the charging port with compressed air. If the issue persists, please contact our customer support.jbl.com Originally posted on jbl.com
reviewer1234567890 . 3 months ago
jbl.com Originally posted on jbl.com
SKU Nº
JBLTFLEXBLKAM
dodi5 . 27 days ago
Customer Support - 25 days ago
Thank you for bringing this to our attention. Here are some steps that may fix the charging issue. Initiate a power cycle by pressing and holding the power button for 30 seconds while the unit is unplugged from a power source. Use a different charging cable and power adapter, and, while it's extremely uncommon, try a different wall outlet to be certain the issue is not with the outlet. Also, sand and dirt can get into the product's charging port. Clean the charging port with compressed air. If the issue persists, please contact our customer support.jbl.com Originally posted on jbl.com
reviewer1234567890 . 3 months ago
jbl.com Originally posted on jbl.com
TL20 . 3 months ago
jbl.com Originally posted on jbl.com
3 months ago
Customer Support - 3 months ago
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.jbl.com Originally posted on jbl.com
Buddy11 . 3 months ago
jbl.com Originally posted on jbl.com
a_m_l . 4 months ago
Customer Support - 3 months ago
Thanks for your feedback. We're always looking for ways to improve. Here are some troubleshooting steps that might help isolate the issue with your JBL Tune Flex. First, forget/unpair the headphones on your device, then manually pair the headphones with your device and see if this resolves your problem. If that doesn't resolve the issue, the next step is a reset. With both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair them again. If the issue remains, please contact us at (800) 336-4525 Mon-Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST)jbl.com Originally posted on jbl.com
Adam56 . 4 months ago
Customer Support - 4 months ago
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune Flex didn't meet your expectations. We'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support for further assistance. https://support.jbl.com/us/en/#contactjbl.com Originally posted on jbl.com
Adapt . 4 months ago
jbl.com Originally posted on jbl.com
Randallthegreat . 4 months ago
Customer Support - 4 months ago
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.jbl.com Originally posted on jbl.com
Al567 . 5 months ago
Customer Support - 5 months ago
Thanks for reaching out. To achieve the best seal, sound, and secure fit with your JBL Tune Flex TWS, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.jbl.com Originally posted on jbl.com
HKRJ . Feb 13, 2026
how to update softwear
Araz . Apr 6, 2024
I am not able to connect my JBL tune flex earbuds to my Apple Watch. jBL does not appear in the list when I activate Bluetooth in Apple Watch
We're here to help. Please make sure that there's no other source device connected to your JBL Tune Flex and that it is in pairing mode by checking if its light is flashing blue. If it still doesn't show, we recommend doing a factory reset. To do this, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. It's necessary to forget the name of the earbuds from the previously connected device before connecting again. If the issue persists, please contact our customer support.
Gary G . Nov 30, 2023
how to turn up and the volume No response
Each earbud on our JBL Tune Flex can have unique advanced controls, such as playback, volume, ambient sound, and voice-assistant control. You can assign them to your preferred earbud via the JBL Headphones App under the "Gesture" tab. Choose the right earbud, tap the drop-down button under swipe forward/backward, and choose Vol+/-. The swiping action should be fast, like flicking something, so that the sensor will detect the gesture properly.
Gary G . Nov 30, 2023
how to turn up and the volume
Each earbud on our JBL Tune Flex can have unique advanced controls, such as playback, volume, ambient sound, and voice-assistant control. You can assign them to your preferred earbud via the JBL Headphones App under the "Gesture" tab. Choose the right earbud, tap the drop-down button under swipe forward/backward, and choose Vol+/-. The swiping action should be fast, like flicking something, so that the sensor will detect the gesture properly.
AEG1687 . Nov 27, 2023
I can't pair my JBL flex tune with my macbook air
We're here to help. If you are having trouble pairing your JBL Tune Flex or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for a voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio. Please contact our customer support for further assistance.
mars98 . Nov 22, 2023
Do they have in-ear detection? And how are they controlled, ie. can you double tap both earbuds to pause or only right before left etc
Thanks for your question. Our JBL Tune Flex doesn't have an ear detection feature. The audio or music will continue to play when you take the earbuds out of your ear. By default, the right earbud has the button control to play/pause the music, while the left earbud's button lets you switch between ANC, Ambient Aware, and TalkThru. Each earbud can have unique advanced controls, such as playback, volume, ambient sound, and voice-assistant control. You can assign them to your preferred earbud via the JBL Headphones App under the "Gesture" tab.
ghost509 . Nov 14, 2023
tune flex app for windows?
Thanks for reaching out. Our JBL Tune Flex is currently supported with our JBL Headphones App, which is only available for mobile devices via Google Play Store and Apple App Store. While it doesn't have any application for PC, you may download any third-party application to adjust the EQ settings of the earbuds.
Deb C . Nov 10, 2023
Can the tune flex open buds be warn upside to avoid ear rings?
mbriskin . Oct 27, 2023
Can you turn off noise-cancelling entirely?
Yes, you have the option to turn off the noise cancellation on the JBL Headphones app by switching off the sound control. If you wish to turn it back on, simply tap once on the earbuds. Please note that once the sound control is turned off on the app, Talkthru, and Ambient will also be turned off since they are currently under the sound control bar. If you need more help, please contact our customer support for assistance.
