Protector OtterBox Commuter Series Lite para el Galaxy A12

Hola, there!

We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the grip provided by your case, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.

Saludos,
El equipo del Servicio al cliente de OtterBox

Hola, there!

We're sorry to hear about any confusion with your recent purchase! Our Defender Series case is the only design that historically included a belt clip option. We don't currently have that case option available for your device, but we'll be sure to pass your feedback up the ladder. If you have any other questions, feel free to call us at 1-855-688-7269, and we can get you helped out.

Saludos,
El equipo del Servicio al cliente de OtterBox

Hola, there!

We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the grip provided by your case, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.

Saludos,
El equipo del Servicio al cliente de OtterBox

Hola, there!

We're sorry to hear about any confusion with your recent purchase! Our Defender Series case is the only design that historically included a belt clip option. We don't currently have that case option available for your device, but we'll be sure to pass your feedback up the ladder. If you have any other questions, feel free to call us at 1-855-688-7269, and we can get you helped out.

Saludos,
El equipo del Servicio al cliente de OtterBox

Our apologies for any confusion prior to purchase, however, it is correct that our Commuter Series Case does not have any type of belt clip/holster. Our Defender Series does include such a component, but unfortunately, we don't make that model for the Galaxy A12.

Sounds like you've got something else in the works, but we do hope you'll keep on us your radar down the road.

Saludos,
El equipo del Servicio al cliente de OtterBox

We're sorry to hear you were feeling so underwhelmed with the Commuter Lite Series Case that you've opted to move on. It sounds like you were interested in something more along the lines of our Defender Series, which does include a belt clip/holster and port covers, but unfortunately, we don't make that model for the Galaxy A12.

Please feel welcome to give us a call at 1-855-688-7269 if we can ever be on any Otter assistance down the road, and we'll always be happy to help!

Have a great day!
El equipo del Servicio al cliente de OtterBox