Sony Audífonos con cancelación de ruido LinkBuds S True Wireless
Calificación 4.1 de 5
108 reseñas
Immerse yourself in your favorite tunes with the LinkBuds S True Wireless Noise Canceling Earbuds. These comfortable earbuds provide an immersive sound quality with ultra-clear calls. Premium noise cancelling filters out background noise so you can focus on the music. Listen all day with a long-lasting battery that charges in minutes. Skip songs, play and pause with the touch controls. And the IPX4 water-resistant design can stand up to your most strenuous workout.¹
¹IPX4: Withstands splashing water. Do not submerge.
Todos especificaciones¹IPX4: Withstands splashing water. Do not submerge.
Reseñas
4.1
Calificación 4.1 de 5
108 reviews
79% of reviewers recommend this product.
Amazing until they weren't
Calificación 1 de 5
dmdoull43 . 16 días hace
I was incredibly happy with these earbuds for the first year - very comfortable, easily the strongest noise cancelling I've ever heard, great battery life, and the sound quality was fantastic. After about 11 months I started to hear weird wind noises when i used noise cancelling or ambient mode. I submitted a request for an exchange (which was approved by sony) but the problem went away a day later so I didn't send them back. Turns out that was a mistake, because 3 months later (past my warranty period) the problem returned and the noise cancelling and ambient modes completely stopped working - they only create wind noises. I still use these occasionally but only with NC/ambient turned off. I've seen plenty of experiences from others online with the same complaints so my guess is that there's some bad engineering in this model
Sony North America Customer Support - 13 days ago
Hi dmdoull43, Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. While we're glad that you're happy with the very comfortable fit design, long-lasting battery life, and superb performance of your LinkBuds S, we sorry if you're experiencing an issue when using the noise cancelling or ambient sound mode function. This is certainly not the news we'd like to hear from you. We want to make sure you're taken care of and help check on your LinkBuds. May we contact you directly to get more information so we can best assist you? If so, please email the below information to socialsupport@am.sony.com. Sony Case Number: Full Name: Sony.com Username: Telephone Number: Model Number: Issue/Concern: We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter. Thank you for choosing Sony. Sincerely, Romeo Sony Social Supportsony.com Publicado originalmente en sony.com
Just ok
Calificación 3 de 5
Cdubb1 . 1 mes hace
Sí, recomendaría este producto.
I bought these not knowing a lot about them, I should've done my homework. They are ok for the casual listener but I need my sound loud with equal bass and lows. I carry 2 phone and can't pair them to both phones. The controls are easy to operate and they stay in my ear so that's a plus.
Sony North America Customer Support - 29 days ago
Hi Cdubb1, Thank you for your time writing this review. While we are glad you like the easy controls and great fit of the WFLS900N LinkBuds S, we're sorry if we were not able to meet your full expectations with the sound quality and issues when connecting two devices simultaneously (multipoint connection). Allow us to help turn this to a better experience. To make sure you get the most out of your Sony LinkBuds S, you should always keep the software updated as it includes key features, applications, bug fixes, and feature improvements. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or volume. If the sound is low, adjust the volume on the connected device and headset. Sound and bass quality may also vary depending on the source that you are playing. You can use the equalizer setting of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For reference: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537742.html You may also use these links below as your guide on how to connect headset to 2 devices simultaneously or use the Multipoint connection: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000940034.html https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00249936 May we contact you to help? If so, please email the below information to socialsupport@am.sony.com: Name: Sony.com Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Krissony.com Publicado originalmente en sony.com
Funciones
- Audio automatizado siempre activo
- Cancelación de ruido premium
- Calidad de sonido inmersiva
- Calidad de llamadas ultranítidas
- Batería de larga duración
- IPX4 de resistencia al agua¹
- Configuración del control táctil
- Pausa instantánea, reproducción instantánea
- Garantía limitada del fabricante de 1 año(s)
SKU Nº
SKU#
WFLS900W
En la caja
- Sony Audífonos con cancelación de ruido LinkBuds S True Wireless
- 5 tamaños de puntas
- Cable para cargar USB-C
- Tarjeta de garantía
Sony Audífonos con cancelación de ruido LinkBuds S True Wireless - Reseñas
4.1
Calificación 4.1 de 5
108 reviews
79% of reviewers recommend this product.
Amazing until they weren't
Calificación 1 de 5
dmdoull43 . 16 días hace
I was incredibly happy with these earbuds for the first year - very comfortable, easily the strongest noise cancelling I've ever heard, great battery life, and the sound quality was fantastic. After about 11 months I started to hear weird wind noises when i used noise cancelling or ambient mode. I submitted a request for an exchange (which was approved by sony) but the problem went away a day later so I didn't send them back. Turns out that was a mistake, because 3 months later (past my warranty period) the problem returned and the noise cancelling and ambient modes completely stopped working - they only create wind noises. I still use these occasionally but only with NC/ambient turned off. I've seen plenty of experiences from others online with the same complaints so my guess is that there's some bad engineering in this model
Sony North America Customer Support - 13 days ago
Hi dmdoull43, Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. While we're glad that you're happy with the very comfortable fit design, long-lasting battery life, and superb performance of your LinkBuds S, we sorry if you're experiencing an issue when using the noise cancelling or ambient sound mode function. This is certainly not the news we'd like to hear from you. We want to make sure you're taken care of and help check on your LinkBuds. May we contact you directly to get more information so we can best assist you? If so, please email the below information to socialsupport@am.sony.com. Sony Case Number: Full Name: Sony.com Username: Telephone Number: Model Number: Issue/Concern: We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter. Thank you for choosing Sony. Sincerely, Romeo Sony Social Supportsony.com Publicado originalmente en sony.com
Just ok
Calificación 3 de 5
Cdubb1 . 1 mes hace
Sí, recomendaría este producto.
I bought these not knowing a lot about them, I should've done my homework. They are ok for the casual listener but I need my sound loud with equal bass and lows. I carry 2 phone and can't pair them to both phones. The controls are easy to operate and they stay in my ear so that's a plus.
Sony North America Customer Support - 29 days ago
Hi Cdubb1, Thank you for your time writing this review. While we are glad you like the easy controls and great fit of the WFLS900N LinkBuds S, we're sorry if we were not able to meet your full expectations with the sound quality and issues when connecting two devices simultaneously (multipoint connection). Allow us to help turn this to a better experience. To make sure you get the most out of your Sony LinkBuds S, you should always keep the software updated as it includes key features, applications, bug fixes, and feature improvements. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or volume. If the sound is low, adjust the volume on the connected device and headset. Sound and bass quality may also vary depending on the source that you are playing. You can use the equalizer setting of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For reference: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537742.html You may also use these links below as your guide on how to connect headset to 2 devices simultaneously or use the Multipoint connection: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000940034.html https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00249936 May we contact you to help? If so, please email the below information to socialsupport@am.sony.com: Name: Sony.com Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Krissony.com Publicado originalmente en sony.com
First set of ear buds
Calificación 5 de 5
MadJeeper . 1 mes hace
Sí, recomendaría este producto.
I have had them a few days and enjoy the sound quality as well as using them for cell phone calls. I am plesed so far.
Sony North America Customer Support - 1 month ago
Hi MadJeeper, awesome! We're truly happy to know that you're well-pleased with the superb performance of your LinkBuds S. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeosony.com Publicado originalmente en sony.com
Great Earbuds
Calificación 5 de 5
Knighr27 . 2 meses hace
I like how the battery of the earbuds last. These are better than using the earbuds or headphones with wires in my opinion. I like how I don't have to always replace my earbuds
Sony North America Customer Support - 2 months ago
Hi Knight27, That's great! We're glad to hear that you like the battery life of the headphones. We appreciate the 5-star rating and thank you for choosing Sony! -Davidsony.com Publicado originalmente en sony.com
Horrible customer service!!!
Calificación 1 de 5
Horrible service . 3 meses hace
Horrible customer service! Placed order 2 weeks ago Ave still haven't heard from Verizon by email or phone. Tracking number has been assigned to this shipment but still no movement.
I just bought these and love them
Calificación 5 de 5
JERMS . 5 meses hace
Sí, recomendaría este producto.
I've gone through about six pair of earbuds this month and none of them would stay in my ears. Oh my gosh, these fit perfect and they feel great! Me, I think they sound better than AirPods Pro two and beats. I am so happy, but I'm concerned about the reviews dealing with the battery. I got them on sale at Verizon for $149.
They fit snugly but they die too quick
Calificación 3 de 5
RiceTuna . 6 meses hace
Sí, recomendaría este producto.
I bought these earphones in may of 2023, and while I do use them daily, I rarely use them for hours upon hours on end. I don't overcharge them either. I'm not the type of person that drops their devices, and yet, I'm experiencing a degrade in quality that is awfully hard to ignore. They have been running our of battery in under two hours, which is frankly the most use I'd give them in a whole 24 hr period. Genuinely devastated because the sound and noise control are great.
Sony North America Customer Support - 6 months ago
Hi RiceTuna, Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality and noise canceling function of the headphones. It's unfortunate that you are not satisfied with the battery life. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Usage hours may vary depending on the settings and usage conditions. For more information, please refer to this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html You may also find this link helpful: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html Resetting and initializing the headset may also help resolve the issue. Please refer to the steps on these links: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html Hope this helps. If still not resolved, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. -Ralphsony.com Publicado originalmente en sony.com
Disappointed in lifespan of Sony Linkbud S earbuds
Calificación 1 de 5
mcyenk . 6 meses hace
These were decent earbuds for about a year and a half. The audio quality and microphone for calls was good. I chose these for the price and because they're smaller than a lot of other options (my ears are small). I had connection issues occasionally, but I was able to look past this for the price. However, 18 months in, they have suffered Sony's inevitable and premature earbud battery failure. The left bud will not fully charge and only lasts about 20 minutes. Because they were past the one year warranty, Sony offered me nothing. It's ridiculous that consumers are expected to invest in a new product every 18 months. Don't buy these -- it's a waste of money. Sony, please consider standing by your product and extending the warranty.
Sony North America Customer Support - 6 months ago
Hi mcyfnk, We are sorry to hear that about the battery and connection issues you are having with your LinkBuds S. This is definitely not the customer experience we want you to have. To isolate the battery issue, you can consider the suggestions from this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html. Please make sure to update the firmware of your LinkBuds S to further isolate and hope fully resolve these issues: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance or if you are still having the same issue, ou can email us at socialsupport@am.sony.com with the following details: Name: Sony website Username: Model Number: Issue: Telephone Number: Sincerely, Vincentsony.com Publicado originalmente en sony.com
Battery Life
Calificación 1 de 5
lowbarrery . 7 meses hace
After 1 year of light use, the left earbud can only hold a charge for 20 minutes.
Sony North America Customer Support - 7 months ago
Hi lowbattery, This is not the experience that we want you to have. For optimum performance, make sure to install the latest software version of the headphones (via the Sony Headphones Connect app). Make sure that the left earbud is placed properly on the case when charging the headphones. Resetting and initializing the headset may also help resolve the issue. Please refer to the steps on these links: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html Hope this helps. If still not resolved, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Sincerely, -Ralphsony.com Publicado originalmente en sony.com
Just Git These Today!
Calificación 4 de 5
Az Hakaman . 7 meses hace
Sí, recomendaría este producto.
Excited too get these! I've been using Samsung ear buds, all of them, and it was time for a change - hopefully a good decision. One thing I like about Samsung is that you can turn in a device for an upgrade at a super great price. Maybe Sony good do the same where if I could trade up from these to a different pair or qualified device, that would be competitive. Wouldn't that give consumers like me an edge? It would. Robert in Phx, AZ
Sony North America Customer Support - 7 months ago
Hi Az Hakaman, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. We also hope that you are enjoying these headphones. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erinsony.com Publicado originalmente en sony.com
Sony Audífonos con cancelación de ruido LinkBuds S True Wireless - Preguntas frecuentes
Mike . Mar 17, 2024
has the battery issue been resolved?
Answer from Verizon Customer Support4 meses
Please reach out to manufacturer for more information. ~Peter
Tim Wms . Sep 24, 2023
Do these ear buds come with a case ? How are they going to charge
TxHolly . Sep 18, 2023
Can you answer calls with these?
Alexa enabled . Aug 8, 2023
Are these buds Alexa enabled?