Sony Audífonos WF1000XM5 True Wireless con cancelación de ruidos
Calificación 4.3 de 5
52 reseñas 
Color
Negro
Precio
$299.99
$25.00/mo with 12 months financing exclusively with Verizon Visa® Card.
Detalles
Cantidad
Disponible solo en línea.
Devoluciones gratis en un plazo de 30 días.Detalles
Obtenlo rápido
Selecciona las opciones de envío al pagar. Sujeto a elegibilidad.Detalles
Envío gratis en 2 días
tienda seleccionada
Sumérgete en tus canciones favoritas con los audífonos con cancelación de ruido True Wireless. Estos audífonos compactos y livianos con Bluetooth® están fabricados en parte con plásticos reciclados y son resistentes al agua para resistir cualquier clima. El control de sonido adaptativo y la cancelación de ruido funcionan con un algoritmo basado en inteligencia artificial para mejorar la calidad de las llamadas y ofrecer una experiencia auditiva premium. Speak-to-Chat pausa la música cuando empiezas a hablar para que puedas concentrarte en lo que ocurre a tu alrededor. Y funciona con tu asistente de voz manos libres.
Fast Pair
Con un solo toque, puedes emparejar tus dispositivos Android rápidamente y sin esfuerzo. Y Swift Pair facilita y agiliza el emparejamiento de tus audífonos con tu laptop, computadora de escritorio o tablet con Windows 11 o Windows 10.
Batería de larga duración.
Los audífonos tienen una batería que dura hasta 8 horas con una sola carga y hasta 24 horas con el estuche de carga.¹ Y, con la carga rápida, puedes obtener hasta 1 hora de escucha con una carga de 3 minutos.¹
¹ La duración de la batería y los ciclos de carga varían según el uso, la configuración y otros factores; los resultados reales variarán.
Todas las especificaciones Fast Pair
Con un solo toque, puedes emparejar tus dispositivos Android rápidamente y sin esfuerzo. Y Swift Pair facilita y agiliza el emparejamiento de tus audífonos con tu laptop, computadora de escritorio o tablet con Windows 11 o Windows 10.
Batería de larga duración.
Los audífonos tienen una batería que dura hasta 8 horas con una sola carga y hasta 24 horas con el estuche de carga.¹ Y, con la carga rápida, puedes obtener hasta 1 hora de escucha con una carga de 3 minutos.¹
¹ La duración de la batería y los ciclos de carga varían según el uso, la configuración y otros factores; los resultados reales variarán.
Reseñas
4.3
Calificación 4.3 de 5
52 reseñas
76 % de las reseñas recomiendan este producto.
WF-1000XM5
5 out of 5 rating
CreekJesus . 5 days ago
Yes, I'd recommend this product.
Bought these on christmas and love them 10/10 amazing i use them in the gym and the bass and crisp sound is perfect and they have the simplest and easiest touch controls ive ever seen and excellent battery life only got them down to 79% after 6 hours of use
Sony North America Customer Support - 4 days ago
Hi CreekJesus, You made the right choice! We're glad that you are enjoying the sound quality, touch controls, and battery life of the headphones. Thank you for choosing Sony! -Ralphsony.com Originally posted on sony.com
Broke soon after purchase
2 out of 5 rating
chuchu22 . 6 days ago
Within a month of purchase, the left earbud broke. Very low volume and static/buzzing/popping. Didn’t fit well in my ears no matter which of the sizes I used, and touch controls were too sensitive, especially in dry weather. Had hair that went over my ears at the time, which also wasn’t a great combo. Sound was decent for the short time they were working correctly
Sony North America Customer Support - 5 days ago
Hi chuchu22, Thank you for sharing your experience with the Sony WF1000XM5 wireless earbuds. We're sad to hear that you are having issues with it. To address the low volume issue with your Sony WF-1000XM5 earbuds, you can try the following troubleshooting steps: 1) Check Volume Settings: Ensure that the volume on your connected device (smartphone, tablet, etc.) is turned up. Sometimes, the volume on the device itself might be set too low. 2) Clean the Earbuds: Dirt or earwax buildup on the earbuds can affect sound quality and volume. Gently clean the earbuds with a soft, dry cloth. 3) Adjust Earbud Fit: Make sure the earbuds are properly fitted in your ears. A poor fit can result in lower volume and sound quality. Kindly visit the link below for more details : https://www.sony.com/electronics/support/articles/00262839 4) Ensure that your earbuds have the latest firmware installed. You can check for updates using the Sony Headphones Connect app. 5) Reset the Earbuds: Sometimes, resetting the earbuds can resolve volume issues. Refer to the user manual for instructions on how to reset your specific model. 6) Check Audio Source: Try playing audio from a different source or app to see if the issue persists. Sometimes, the problem might be with the audio source rather than the earbuds. In case you need further assistance, you may also contact our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET Best regards, Craigsony.com Originally posted on sony.com
Características
- Calidad de sonido premium
- Audio de alta resolución
- Algoritmo de reducción de ruido basado en IA
- Control con asistente de voz
- Conectividad Bluetooth
- Emparejamiento rápido
- Se empareja fácilmente con tu computadora o tablet
- Diseño pequeño y liviano
- Control de sonido adaptativo
- Speak-to-Chat
- Diseño resistente al agua
- Fabricados en parte con materiales plásticos reciclados
- Batería de hasta 24 horas de duración y carga rápida¹
Especificaciones
- Dimensiones: 1.36 x 1.57 x 0.83 pulg.
- Peso: 5.9 oz
SKU Nº
SKU Nº
WF1000XM5/B
En la caja
- Sony Audífonos WF1000XM5 True Wireless con cancelación de ruidos
- Estuche de carga
- Cable USB
- Puntas con aislamiento de ruido
- Tarjeta de garantía
Sony WF1000XM5 True Wireless Noise Cancelling Earbuds Reviews
4.3
4.3 out of 5 rating
52 reviews
76% of reviewers recommend this product.
WF-1000XM5
5 out of 5 rating
CreekJesus . 5 days ago
Yes, I'd recommend this product.
Bought these on christmas and love them 10/10 amazing i use them in the gym and the bass and crisp sound is perfect and they have the simplest and easiest touch controls ive ever seen and excellent battery life only got them down to 79% after 6 hours of use
Sony North America Customer Support - 4 days ago
Hi CreekJesus, You made the right choice! We're glad that you are enjoying the sound quality, touch controls, and battery life of the headphones. Thank you for choosing Sony! -Ralphsony.com Originally posted on sony.com
Broke soon after purchase
2 out of 5 rating
chuchu22 . 6 days ago
Within a month of purchase, the left earbud broke. Very low volume and static/buzzing/popping. Didn’t fit well in my ears no matter which of the sizes I used, and touch controls were too sensitive, especially in dry weather. Had hair that went over my ears at the time, which also wasn’t a great combo. Sound was decent for the short time they were working correctly
Sony North America Customer Support - 5 days ago
Hi chuchu22, Thank you for sharing your experience with the Sony WF1000XM5 wireless earbuds. We're sad to hear that you are having issues with it. To address the low volume issue with your Sony WF-1000XM5 earbuds, you can try the following troubleshooting steps: 1) Check Volume Settings: Ensure that the volume on your connected device (smartphone, tablet, etc.) is turned up. Sometimes, the volume on the device itself might be set too low. 2) Clean the Earbuds: Dirt or earwax buildup on the earbuds can affect sound quality and volume. Gently clean the earbuds with a soft, dry cloth. 3) Adjust Earbud Fit: Make sure the earbuds are properly fitted in your ears. A poor fit can result in lower volume and sound quality. Kindly visit the link below for more details : https://www.sony.com/electronics/support/articles/00262839 4) Ensure that your earbuds have the latest firmware installed. You can check for updates using the Sony Headphones Connect app. 5) Reset the Earbuds: Sometimes, resetting the earbuds can resolve volume issues. Refer to the user manual for instructions on how to reset your specific model. 6) Check Audio Source: Try playing audio from a different source or app to see if the issue persists. Sometimes, the problem might be with the audio source rather than the earbuds. In case you need further assistance, you may also contact our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET Best regards, Craigsony.com Originally posted on sony.com
Very bad support from app
1 out of 5 rating
MPriya . 27 days ago
Nothing special from sound quality and the sound connect app is garbage to the point it will crash while updating firmware. To pair the device is a pain as well
Sony North America Customer Support - 24 days ago
Hi MPriya, We are sorry to hear that you are experiencing issues with your WF-1000XM5 earbuds. We'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carlsony.com Originally posted on sony.com
Amazing
5 out of 5 rating
Russ Rags . 1 month ago
Yes, I'd recommend this product.
Had these about 2 weeks and I'm very impressed. Noticeable improvement over the XM4's, which I still love.
Sony North America Customer Support - 1 month ago
Hello Russ Rags, That's fantastic! We're thrilled to know that you're so impressed with the outstanding performance of your WF-1000XM5. Thank you for the love and for choosing the best brand—Sony! Best regards, Romeosony.com Originally posted on sony.com
EXCEDED EXPECTATIONS
5 out of 5 rating
jojo10007 . 2 months ago
Yes, I'd recommend this product.
I've had these headphones for almost a year now and by far way better then and Bose galaxy air Pods or even beats
Sony North America Customer Support - 2 months ago
Hi jojo10007, You made the right choice with the Sony WF1000XM5! We're thrilled that you are enjoying the performance of the headphones. Thank you for choosing Sony! -Ralphsony.com Originally posted on sony.com
Such an amazing product!
5 out of 5 rating
Murphy4201 . 2 months ago
Yes, I'd recommend this product.
I absolutely love these earbuds!! They are truly amazing for just every task (just not swimming), tahs but for real, if your looking for something with great sound, a good battery life, let's not forget the need to play loud without loosing quality these are the buds for you.. Im someone who honestly wishes they'd go louder sense im loosing my hearing and am still satisfied and amazed they can get, especially when using the app along side it.. I know, wrap your head around that comment right.. taha But the absolute best feature for me is when they say noise canceling, there not joking, Sony has outdone everyone when it comes to this feature so much that you can't even hear yourself talk, you'll be deaf to literally everything besides what ever it is your using it for.. Don't take my word for it though, go buy a pair quickly and check it out yourself!!
Sony North America Customer Support - 2 months ago
Hi Murphy4201, Thank you for your fantastic review! We're thrilled to hear that you love the WF1000XM5 and find them amazing for various tasks. It's great to know that the sound quality, battery life, and volume levels meet your expectations, especially with the app's assistance. We're particularly proud of our noise-canceling feature, and we're glad it has impressed you. Your recommendation means a lot to us and thanks for choosing Sony! -Samsony.com Originally posted on sony.com
Won't recommend
1 out of 5 rating
MHZowqi . 4 months ago
I bought this product less than a year ago and although I really loved the sound quality, the left earphone has stopped working. [No sound, The touch and connection works]
Sony North America Customer Support - 4 months ago
Hi MHZowqi, Thank you for your comment. While we're thrilled that you love the amazing sound quality of your WF-1000XM5, we're really sorry if you're having an audio issue with the left earbud. This is certainly not the feedback we hoped to receive. If you haven't tried yet, let's try to isolate and fix this problem by performing troubleshooting using these articles: https://www.sony.com/electronics/support/articles/00298365 https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000780030.html If the issue persists, please email us at socialsupport@am.sony.com with the following details so we can better assist you. Name: Sony.com Username: Model Number: Issue: Telephone Number: I hope this helps, and thank you for choosing Sony. Sincerely, Romeo Sony Social Supportsony.com Originally posted on sony.com
They get all the stars because they are the best.
5 out of 5 rating
R33SE . 5 months ago
Yes, I'd recommend this product.
I can feel the quality and pride the Team took in creating something that can have the ability to connect a Person in what it feels like to be human. These are a work of art delivering humanity in the most comfortable, discreet, personal manner. The sound is unbeatable.
The ability to shut it all out or you can give it a tap and listen to both the world and your music, book, movie at the same time. They are the best. And you feel it as soon as you take one in your hand.
Sony North America Customer Support - 5 months ago
Hi R33SE, It's lovely to hear your positive feedback! We rely on customers like you to let us know what we're doing right to continue to provide high quality products and best experience possible. Glad to know you like everything about your WF1000XM5. Thanks for choosing Sony! - Krissony.com Originally posted on sony.com
Outstanding Sound
5 out of 5 rating
NucEm . 7 months ago
Yes, I'd recommend this product.
I have managed to own the last three generations of the WF1000XM family and with each generation noticeable improvements have been realized. The two things that I've found could be improved still are the reduction in initial cost and the longevity of the internal battery. I have too little experience with the WF1000XM5 toaddress the long term life of the internal battery.
Sony North America Customer Support - 7 months ago
Hi NucEm, Awesome! We're glad that you're enjoying your wf-1000xm5. Thank you so much for choosing Sony. Erinsony.com Originally posted on sony.com
Not user friendly
3 out of 5 rating
LoganJ2 . 7 months ago
Yes, I'd recommend this product.
I have both the 4 and 5 series earbuds. The 5 lacks the voice prompts that made the 4s easy to use. Pairing is much more difficult because you are never quite sure what mode the headphones are in and you must use the button on the charging case or the app. Sound quality is an improvement over the 4 but functionality took a big step backwards.
Sony North America Customer Support - 7 months ago
Hi LoganJ2, Thanks for sharing your review and experience with the WF1000XM5. We're glad that you like the sound quality of the headphones. Your feedback about the voice guidance and pairing function is greatly appreciated. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Sincerely, -Ralphsony.com Originally posted on sony.com
Sony WF1000XM5 True Wireless Noise Cancelling Earbuds FAQs
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