Sony Audífonos WF1000XM5 True Wireless con cancelación de ruidos

Sony WF1000XM5 True Wireless Noise Cancelling Earbuds

Color

Negro

Precio

$299.99

$25.00/mo with 12 months financing exclusively with Verizon Visa® Card.

Cantidad

Disponible solo en línea.

Devoluciones gratis dentro de los 30 días.

Obtenlo rápido

Selecciona las opciones de envío al pagar. Sujeto a elegibilidad.

Envío gratis en 2 días

Resumen

Sumérgete en tus canciones favoritas con los audífonos con cancelación de ruido True Wireless. Estos audífonos compactos y livianos con Bluetooth® están fabricados en parte con plásticos reciclados y son resistentes al agua para resistir cualquier clima. El control de sonido adaptativo y la cancelación de ruido funcionan con un algoritmo basado en inteligencia artificial para mejorar la calidad de las llamadas y ofrecer una experiencia auditiva premium. Speak-to-Chat pausa la música cuando empiezas a hablar para que puedas concentrarte en lo que ocurre a tu alrededor. Y funciona con tu asistente de voz manos libres.

Fast Pair
Con un solo toque, puedes emparejar tus dispositivos Android rápidamente y sin esfuerzo. Y Swift Pair facilita y agiliza el emparejamiento de tus audífonos con tu laptop, computadora de escritorio o tablet con Windows 11 o Windows 10.

Batería de larga duración.
Los audífonos tienen una batería que dura hasta 8 horas con una sola carga y hasta 24 horas con el estuche de carga.¹ Y, con la carga rápida, puedes obtener hasta 1 hora de escucha con una carga de 3 minutos.¹

¹ La duración de la batería y los ciclos de carga varían según el uso, la configuración y otros factores; los resultados reales variarán.

Reseñas

3.9

68 reseñas

62 % de las reseñas recomiendan este producto.

A year review

peanutbrittle . 3 days ago

Aesthetically 5 stars. Overall the experience has been horrible; overall sound quality isn't there, iphone app isnt helpful, and constantly replacing tips --- which aren't made from a quality material and aren't easy to clean. I found that previous in ear expericnes (JBL, Beats, and others) all had quality tips and were cleanable. Once I found tips to replace, different manafacturer, I enjoyed the snug fit of ear piece. I enjoy the shape and design of the headphone in my ear.

sony.com Originally posted on sony.com

YOU DONT WANT TO HELP

Hugod237 . 4 days ago

I had the headphones and I lost the right side and bought a replacement and I can't pair them. Then i found out that it was a different firmware, so i try to speak with Support and didn't solve anything. They gave me 2 website of companies that supose to fix that issue but when i call them they say that they can not fix that problem no longer. So i'm very desperate, thank for nothing

Sony North America Customer Support - 3 days ago

Hi Hugod237, thank you for taking the time to share your experience with us. We sincerely apologize for the frustration you've encountered regarding your WF-1000XM5 earbuds. We appreciate your patience as we work to address your concerns. To assist you further, we encourage you to reach out to us directly at socialsupport@am.sony.com with the following information: - Full Name: - Sony.com username: - Telephone Number: - Model Number: - Issue/Concern: Thank you for considering Sony products and we look forward to assisting you. Sincerely, Estefany

sony.com Originally posted on sony.com

Especificaciones

Características

Calidad de sonido premium
Audio de alta resolución
Algoritmo de reducción de ruido basado en IA
Control con asistente de voz
Conectividad Bluetooth
Emparejamiento rápido
Se empareja fácilmente con tu computadora o tablet
Diseño pequeño y liviano
Control de sonido adaptativo
Speak-to-Chat
Diseño resistente al agua
Fabricados en parte con materiales plásticos reciclados
Batería de hasta 24 horas de duración y carga rápida¹

Especificaciones

Dimensiones: 1.36 x 1.57 x 0.83 pulg.
Peso: 5.9 oz

SKU Nº

WF1000XM5/B

En la caja

Sony Audífonos WF1000XM5 True Wireless con cancelación de ruidos
Estuche de carga
Cable USB
Puntas con aislamiento de ruido
Tarjeta de garantía

Reseñas

Reseñas de los audífonos Sony WF1000XM5 True Wireless con cancelación de ruido

3.9

68 reseñas

62 % de las reseñas recomiendan este producto.

Ordenar por

A year review

peanutbrittle . 3 days ago

sony.com Originally posted on sony.com

YOU DONT WANT TO HELP

Hugod237 . 4 days ago

Sony North America Customer Support - 3 days ago

sony.com Originally posted on sony.com

Some good some bad

Am sum dude . 6 days ago

I´ve been using my WF-1000XM5 earbuds for 1 year+ and they have very good sound quality, I´ll say some pros and cons. Con 1: They only come with foam tips, these tips irretate my ears skin, Had to switch, so I use the silicone tips from the XM3 earbuds, cause they don´t irritate my skin so sadly I have less noice canceling. Con 2: When i put them in the case there is no indicator for each earbud, so sometimes one charges while the other does not. Con 3: Compared to some other earbuds the 8 hour playtime is not the longest. while others can last up to and beyond 18 hours. Pro 1: They have ambient sound, And the noice canceling is good. (Altough I don´t get the best noice canceling cause of the foam.) Pro 2: Comfortable in the ears and don´t stick out too much, so they stay inn without falling out while running. Pro 3: They have very good sound quality, when listening to music and phonecalls. Pro 4: Fast charging times when the earbuds are inn the case.

Sony North America Customer Support - 4 days ago

Hi Am sum dude, thank you for taking the time to share your feedback regarding your experience with the WF-1000XM5 earbuds. We are pleased to hear that you enjoy the sound quality and the ambient sound features of the earbuds, as well as their comfort during use. However, we sincerely apologize for any discomfort you have encountered with the foam tips and understand how important it is to have a comfortable fit. Your suggestion regarding the silicone tips is appreciated and we are continually looking for ways to improve our products based on customer feedback. We also acknowledge your concerns about the charging indicators and the playtime compared to other models. If you require any assistance or have further questions, we strongly encourage you to reach out to our technical support team. They are always ready to help and ensure your experience with our products is a positive one. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thank you for considering Sony products and sharing your feedback. Best regards, Estefany

sony.com Originally posted on sony.com

The best ear buds i ever owed

Kreddog69 . 23 days ago

Yes, I'd recommend this product.

FIrst let's start with the sound quality its amazing the best up to this point Ive ever heard or found in a market flooded with high priced low quality products. Second these ear buds are amazingly comfortable with usable a breeze and easy set. Third the Sony app is also very user friendly with great features for any lifestyle work or play. Well worth the price you pay

Fred - 22 days ago

Hello Kreddog69, Thank you so much for sharing your experience with the WF-1000XM5 earbuds! We're very glad to hear that you're enjoying the outstanding sound quality, comfort, and ease of use. It's wonderful to know that the Sony Sound Connect App is enhancing your daily routine, whether at work or play. We truly appreciate your positive feedback and are delighted our products and features have positively impacted your experience. Thank you for choosing Sony! Best regards, -Fred

sony.com Originally posted on sony.com

Do not buy

Kevin_s12 . 1 month ago

not satisfied with the product. in just 4 months my one side of my earbud stopped working and then they replaced that and with the new pair of earbuds same issue happened after 11 months and by that time my buds were out of warranty so they couldn't help.

Sony North America Customer Support - 28 days ago

Hi Kevin_s12, thank you for contacting us. We sincerely apologize for the repeated issues you've experienced with your WF-1000XM5 earbuds. We understand how frustrating this must be and we regret that we weren't able to provide a more satisfactory resolution at the time. If you'd like to discuss this further or explore any potential options, please email the below information to socialsupport@am.sony.com so we can better assist you: Full Name: Sony.com Username: Telephone Number: Model Number: Issue/Concern: Thank you for considering Sony products and for bringing this to our attention. Best regards, Stephanie

sony.com Originally posted on sony.com

Great sound and superior noise cancelling.

Robin Days . 1 month ago

Yes, I'd recommend this product.

Only had these earbuds two days, but am so impressed with the sound quality and noise cancelling features that I could not wait to review. Only issue is that the standard tips that come with them do not fit my left ear canal. I have ordered more tips from Sony to try. If they fit your budget, get them.

Sony North America Customer Support - 1 month ago

Hi Robin Days, Thank you so much for taking the time to share your experience with the WF-1000XM5 earbuds! We’re thrilled to hear that you’re impressed with the sound quality and noise-cancelling features. Your feedback means a lot to us! We understand that finding the right fit is essential for the best listening experience. We hope that the additional tips you ordered will provide the comfort and fit you’re looking for. If you have any further questions or need assistance, please don’t hesitate to reach out https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thanks again for your support and happy listening! Best regards, Stephanie

sony.com Originally posted on sony.com

Stay Away

pelinc . 2 months ago

My headphones started having connection issues within a year. Definitely not worth the price. The customer service was the worst I’ve ever dealt with - they kept asking the same questions over and over, like they were trying to make me give up. Stay away from Sony!

Sony North America Customer Support - 2 months ago

Hi pelinc, I understand that your WF-1000XM5 are having issues with connection. For us to better assist you, please email us at socialsupport@am.sony.com with the following details: Name: Sony Username: Model Number: Issue: Telephone Number: One of our technical specialists will call you back within 2 business days. Sincerely, Aldair Sony Social Support

sony.com Originally posted on sony.com

Poor ANC

Mitchel57 . 2 months ago

I am very disappointed in the ANC on these buds, especially when compared to my old WF-900N pair. I've tried all of the available sizes of the tips and tried the "analyze ear shape" in the sound connect app. In addition, they often don't automatically connect to Google Assistant when I insert them. I have to go to the app on my phone and connect from there. Can't recommend these at all.

Sony North America Customer Support - 2 months ago

Hi Mitchel57, we're sorry to hear that you have an issue with the noise canceling feature of our product. Please follow this link for more details: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000780044.html?search=noise%20canceling If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones ~Earl

sony.com Originally posted on sony.com

CONSTANTLY DISCONNECTS FROM MY PHONE

coolleen . 3 months ago

Constantly disconnecting from my phone and skipping/stuttering sound. I know that this is an issue with the earbuds and not my phone because othwr bluetooth devices have no issues. The sound quality is not blowing my mind for this high price. Very disappointed and dissatisfied.

Sony.com - 3 months ago

Hi coolleen, We’re truly sorry to hear that you’re experiencing connection issues and sound stuttering with your WF-1000XM5 earbuds. We understand how frustrating this can be, especially when you’ve invested in a premium product with high expectations. To help resolve this, we recommend checking out this troubleshooting guide: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000779959.html Additionally, keeping your earbuds updated is essential, as firmware updates often improve performance and fix known issues. You can find the latest update here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm5/software/00296561 If the problem persists after trying these steps, we recommend reaching out to our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET Thank you for your patience, and we look forward to resolving this issue promptly! Sincerely, Maria

sony.com Originally posted on sony.com

HORRIBLE EAR BUDS

Matt Va . 4 months ago

Absolutely the worst ear buds I've ever owned. The fact that I have to stop my work out 5x in a hour to reconnect them to my phone is absurd. Freaking hate these so much. Never again

Sony North America Customer Support - 4 months ago

Hi Matt Va, Thank you for the review and we do apologize for the inconvenience. To isolate the issue, please try to factory reset the headphones. Here's the link on how to. https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783925.html If the situation does not improve, please email us at socialsupport@am.sony.com with the following details: Name: Sony Username: Model Number: Issue: Telephone Number: -David

sony.com Originally posted on sony.com

FAQs

Sony Audífonos WF1000XM5 True Wireless con cancelación de ruidos​​

Color​​

Precio​​

Cantidad​​

Obtenlo rápido​​

3.9​​

A year review

YOU DONT WANT TO HELP

Sony Audífonos WF1000XM5 True Wireless con cancelación de ruidos

Color

Precio

Cantidad

Obtenlo rápido

3.9