Sony Audífonos externos inalámbricos con cancelación de ruido WH-1000XM5

Color

Silver with Nano-texture glass

Precio

$399.99

$33.33/mo with 12 months financing exclusively with Verizon Visa® Card.

Cantidad

This item is out of stock.

Free returns within 30 days.

Resumen

Immerse yourself in your favorite tunes with the WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones. Industry-leading noise-cancelling allows you to focus on the magnificent sound from the DSEE drivers. Crystal clear hands-free calling lets you keep in touch while on the go. The ultra-comfortable, lightweight design is great for long-term wear. Intuitive touch control settings allow you to skip, play and pause with ease. With up to 30 hours of battery life, you don't have to worry about running out of juice while on the go.¹ And, the collapsible carrying case makes for easy storage

¹Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.

Reseñas

4.5

280 reviews

88% of reviewers recommend this product.

Really amazing!!!

Sonyhadapony . 2 días hace

Sí, recomendaría este producto.

Such amazing sound from these headphones seriously good build and very comfortable.

Sony North America Customer Support - 3 hours ago

Hi Sonyhadapony, Awesome! We're glad that you are enjoying the sound quality, build and comfortable to use. Thank you for choosing Sony. Erin

sony.com Publicado originalmente en sony.com

Best headphones hands down but…

biorune . 4 días hace

Sí, recomendaría este producto.

Best noise canceling headphones hands down, but I took one star away for a couple of reasons. First, the headband adjustment doesn't adjust for my head size. My head is smaller than the smallest size allowed by the headband. This gets bothersome because I want the headphones to fit my head snug, and they tend to fall/slide right off my head if I'm bending down to get something while I have them on. Also, the ear covering part swivels forward and backwards in an odd way. At times, it gets bothersome getting the right direction to put on the headphones because of this. One possible solution to this would be to add something to the ear cover part that would help find the right ear or left ear so a user using the headphones in the dark can easily find the correct ear cover and direction to place the headphones over the head and onto the correct ear, or the correct direction. Otherwise, these headphones are worth their weight in gold. LOVE LOVE LOVE MY WH1000 XM5

Sony North America Customer Support - 3 days ago

Hi biotune, Thank you so much for your review! We are so glad to hear that you are enjoying your new WH-1000XM5! Thank you so much for your feedback and thank you for choosing Sony! -Carl

sony.com Publicado originalmente en sony.com

Especificaciones

Funciones

Cancelación de ruido líder del sector
Sonido magnífico
Llamadas manos libres nítidas
Batería de hasta 30 horas de duración¹
Diseño ultracómodo y liviano
Estuche plegable para un fácil almacenamiento
Ajustes intuitivos de control táctil
Garantía limitada del fabricante de 1 año(s)

SKU Nº

SKU#

WH1000XM5S

En la caja

Sony Audífonos externos inalámbricos con cancelación de ruido WH-1000XM5
Estuche portátil
Cable de audífonos (aprox. 1.2 metros)
Cable para cargar USB
Tarjeta de garantía

Reseñas

Sony Audífonos externos inalámbricos con cancelación de ruido WH-1000XM5 - Reseñas

4.5

280 reviews

88% of reviewers recommend this product.

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Really amazing!!!

Sonyhadapony . 2 días hace

Sí, recomendaría este producto.

Such amazing sound from these headphones seriously good build and very comfortable.

Sony North America Customer Support - 3 hours ago

Hi Sonyhadapony, Awesome! We're glad that you are enjoying the sound quality, build and comfortable to use. Thank you for choosing Sony. Erin

sony.com Publicado originalmente en sony.com

Best headphones hands down but…

biorune . 4 días hace

Sí, recomendaría este producto.

Sony North America Customer Support - 3 days ago

Hi biotune, Thank you so much for your review! We are so glad to hear that you are enjoying your new WH-1000XM5! Thank you so much for your feedback and thank you for choosing Sony! -Carl

sony.com Publicado originalmente en sony.com

Fantastic headphones, weird noise cancelling

dmdoull43 . 16 días hace

Sí, recomendaría este producto.

They're as great as everyone says they are: super comfortable, great audio, great calls, easy to use.. but the "auto noise cancelling optimizer" is awful, and the only reason I don't think they're perfect. All of the reviews said "best noise cancelling", but I'm not hearing that so I might return them for something else.

Sony North America Customer Support - 14 days ago

Hi dmdoull43, Thanks for sharing your review and experience with the WH1000XM5. We're glad that you like the comfort, sound quality, and user-friendly functions of the headphones. Your feedback about the Auto NC Optimizer is greatly appreciated. You have the ability to fully control the noise canceling and ambient noise feature within the Sony Headphones Connect App. If you want to toggle between noise canceling and letting the ambient noises, simply use the button on the side of the headphones. The Auto NC optimizer simply makes sure your preferred noise canceling setting is working in different environments and how you are wearing the headphones. If you are on a plane, the headphones will compensate for the change in cabinet pressure, so you get the noise canceling performance you expect. Please make sure to update the firmware of your headphones to improve their performance. Updates include key features, applications, and bug fixes: https://www.sony.com/electronics/support/software/00278246 Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Sincerely, -Ralph

sony.com Publicado originalmente en sony.com

Hurts ear cartilage

Gibbward . 16 días hace

Sounds good, hurts too much to actually use in a day-to-day context

Sony North America Customer Support - 11 days ago

Hi Gibbward, Thanks for commenting. While we're glad to hear about your satisfaction with the amazing sound quality of your WH-1000XM5, we're sorry if you're having comfort issue. The WH-1000XM5 is beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. You may try adjusting the headband slider so that they cover your ears and have more personalized comfort. You may also find the following article helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/articles/00015243 I understand that this may not fully resolve your issue. If there's anything we can do to help, please email us at socialsupport@am.sony.com with the following so we can best assist you: Name: Sony.com Username: Model Number: Issue: Telephone Number: We value you, and thanks for choosing Sony! Best regards, Romeo

sony.com Publicado originalmente en sony.com

Exceptional product

MilliMan . 20 días hace

Sí, recomendaría este producto.

I bought this headphones 3 weeks ago. I'm amazed by the way they function and sound

Sony North America Customer Support - 19 days ago

Hi MilliMan, awesome! We're glad you like your purchase! Enjoy your new headphones! Thanks for choosing Sony! ~Earl

sony.com Publicado originalmente en sony.com

HORRIBLE noise cancelling. Non-foldable

prhec . 28 días hace

BACKGROUND: I have had the XM3s since they came out and I LOVE THEM. I have worn these babies into the GROUND - they look like they did two tours in Iraq, came home to find their wife cheating, and now have to pay child support for three kids they can barely afford. The headpiece is broken, and the noise cancellation no longer works. It's time for a new pair. I thought it would be the XM5s. THE GOOD: MIC QUALITY is crisp and superb compared to previous Sony XM versions and Apple AirPod Max. WEIGHT: Super lightweight and comfortable. SOUND QUALITY: Music is more crisp, loud and clear esp when compared to earlier Sony versions. ADJUSTABLE SOUND SETTINGS: You can adjust treble, bass, etc etc which is pretty cool. THE BAD: NOISE CANCELLATION: HORRRRRRRIBLE!!! With noise cancellation fully enabled and Ambient Noise turned down to 0/1 (out of 20), you can STILL literally hear your tv, street noise, side conversations of people walking by, sirens, horns, exhaust fans on trucks, toilets flushing, the wind, your own disturbing thoughts, literally everything. Compared to the XM3s and 4s, the noise cancellation on the 5s is SHOCKINGLY bad. STUPID APPS: You have to use an app just to use these headphones, which is annoying. I just want to them on and have MAX noise cancellation each and every time. Not so with these. They "monitor your location" where you can "customize" the amount of ambient noise you want to let in when you stand still, walk, are in a car, and take public transit...but no matter WHAT you do to enable full noise cancellation, you will still hear a TON of ambient noise, in particular if you stand still. PORTABILITY: They no longer fold. Whose bright (read: horrible) idea was it to get rid of the foldability feature that makes these portable?! Instead, since they cannot collapse, Sony gives you some slim carrying case which now means these headphones will solidly take up half your normal sized (gym, work, daily) bag. Horrible idea.

Sony North America Customer Support - 25 days ago

Hi pthec, While we're glad to know that you love your WH-1000XM3 and you're satisfied with the exceptional microphone quality, customizable sound, and very comfortable fit of your WH-1000XM5, we sincerely apologize if you're experiencing some issues. This is certainly not the news we'd like to hear from you. We truly appreciate your feedback about the design and companion app of the headphones. As for the noise canceling, the following articles may help resolve the problem: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534745.html https://www.sony.com/electronics/support/articles/00229328?utm We want to make sure you're taken care of and help check on your headphones. May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com. Full Name: Sony.com Username: Telephone Number: Model Number: Issue: We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter. Thank you for choosing Sony. Sincerely, Romeo Sony Social Support

sony.com Publicado originalmente en sony.com

Amazing!

Xm5ean . 1 mes hace

Sí, recomendaría este producto.

Best I've ever had. I would definitely recommend to everyone

Sony North America Customer Support - 1 month ago

Hi Xm5fan, Awesome! We are so happy to hear that you are enjoying your new WH-1000XM5! Thank you for your recommendation and for choosing Sony! -Carl

sony.com Publicado originalmente en sony.com

WORST PRODUCT EVER

1 mes hace

NOT ONLY DID I HAVE TO SEND THIS PRODUCT IN FOR REPLACEMENT TWICE THE OVER HEAD BAND HAS STOPPED WORKING AND SONY REFUSES TO COVER THE REPAIR

Sony North America Customer Support - 1 month ago

Hi FUCKU, We apologize for the inconvenience that you experienced with the Sony WH1000XM5. Your satisfaction is our priority, and we're committed to resolving this matter promptly. We encourage you to reach out to our Sony customer support team directly at https://us.esupport.sony.com/support/s/service?language=en_US so we can investigate this issue further and find a suitable resolution for you. Or email us at socialsupport@am.sony.com with the following details: Case ID (if any): Name: Username: Model Number: Issue: Telephone Number: Sincerely, Sam

sony.com Publicado originalmente en sony.com

Right to repair!

Neil4 . 2 meses hace

A great feature that a lot of people don't know about: the battery can be replaced without soldering. I broke my old Bose headphones trying to change the battery. Sony, please make the drivers replaceable without soldering!

Sony North America Customer Support - 2 months ago

Hi Neil4, Great! We're happy to hear that you're enjoying the features of your new headphones. Thank you for choosing Sony. Erin

sony.com Publicado originalmente en sony.com

Great sound and noise cancellation

Happy PA Buyer . 3 meses hace

Sí, recomendaría este producto.

These headphones work extremely well. We have various brands at home and these stack up well to them. Great product.

Sony North America Customer Support - 3 months ago

Hi Happy PA Buyer, We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin

sony.com Publicado originalmente en sony.com

Preguntas frecuentes

Sony Audífonos externos inalámbricos con cancelación de ruido WH-1000XM5 - Preguntas frecuentes

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PC compatible . Jun 18, 2024

Are these PC compatible and can be used extensively and daily for handling office calls? Please confirm - Thank you!

Answer from Verizon Customer Support1 mes

Up to 30 hours of battery life Bluetooth: 2.4 GHz band (2.4000–2.4835 GHz) -Melissa

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Jan 5, 2024

Are these headphones compatible with my iPhone 13 Pro Max?

Answer from Verizon Customer Support6 meses

These headphones are compatible with your iPhone 13 Pro Max. ~Jesse

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