To activate your new router:
- Open the My Verizon App.
Note: If you don’t already have a My Verizon account, download the My Verizon app from the Apple® App Store® or Google™ Play Store. Then create an account using your order number.
- Click this link from a mobile device or type this URL into a mobile browser: setup.verizon.com/verizoninternetgateway.
- Follow the step-by-step instructions to begin your setup.
If you need help at any time during the self-setup, you can tap the (?) icon in the My Verizon App to call Verizon Support.