Cómo intercambiar tu dispositivo
Intercambiar tu dispositivo es más fácil que nunca. Puedes averiguar cuánto vale tu dispositivo con solo unos clics. Just go to vzw.com/tradein to get started.
If you're already a Verizon customer, sign in to get a fast, accurate trade-in value for your old phone. If you're not already a Verizon customer, that's cool too, because you can trade in devices from any wireless carrier. Just select the type of device you'd like to trade, then pick the manufacturer.
Now, follow the steps to select the device model you have and answer a few simple questions to get the estimated trade-in value.
Click Next to choose how you'd like to get paid.
Your options will vary depending on the device you're trading in and whether or not you are signed in. To see promotions just for you, or to redeem promotions requiring a trade, you'll need to sign in.
Look for current promotions that you can get on new devices, which will give you extra trade-in credit for your device. For example, if the market value for your trade in device is $100, by purchasing one of the featured devices, you can increase your trade in value to up to $300, which would be applied to your account as a credit, over 24 months. If you'd like to take advantage of one of these offers, review the available options.
If there aren't any promotions available for the device you're trading in, you'll see the market value of your device. You may see the option to get an "Account Credit", or "Save my appraisal and continue to shop". There might also be an option to receive a "PayPal account credit" or a "Verizon Gift Card", which you can use for a new device, accessory, or just about anything online and in-store.
If you've chosen to receive an Account Credit or a gift card, you'll be asked about the return method next. Depending on your trade, you may see the option to have a shipping box sent to you, print your own shipping label or both. We'll send you a prepaid trade-in box in the mail or you can print your pre-paid shipping label at your convenience, which you'll have to apply to your own packaging. Just pack up your device and send it back to us. Once it's received and verified, we'll email your electronic gift card or issue your account credit in 1-2 bill cycles.
If you've chosen a promotion, or to save your appraisal and continue shopping, you may need to enter the device ID before you move forward if you're not already signed in. Follow the instructions on the screen to find the device ID for your phone. Once your device information is confirmed, read and agree to the terms and conditions, and then click Continue Shopping.
Next, you'll choose your new device, and follow the steps to select your device options, choose your device protection, and make any changes to your plan if needed to accommodate the new device. You'll see the trade-in value listed throughout the checkout process. As a reminder, any account credit will be applied back to you in 1-2 bill cycles after the traded device is received and verified.
We take your privacy and personal data very seriously. You'll get instructions for how to wipe your device, but as an added measure we also do a systematic device wipe in our processing center. Once that's complete, Verizon refurbishes and reuses 92% of the devices that are traded in.
Now that you've got all the info, go ahead and trade-in your old device, and get yourself a shiny new one!
