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Operating System (OS) FAQs

Información general

  1. What is an operating system (OS)?

    An OS is the main system software that allows your device to run. Determina cómo aparece todo en la pantalla y cómo funciona tu dispositivo. También te da acceso a aplicaciones diseñadas para el SO de tu dispositivo.

    Examples of different operating systems include Android™, Apple® iOS and Windows®.

  2. What are the current versions of each smartphone OS?

    • Android – Android 11
    • Apple – iOS 14
    • Windows – Windows 10 Mobile

  3. Where can I learn about the features of the current smartphone OS versions?

    You can get more information on the current OS from the manufacturer’s website:

  4. How do I know what OS my device has?

    To see what OS your device has installed, follow the instructions in the links below:

    • Android
    • Apple
    • Windows
      • Oprime Settings.
      • Oprime About.
      • Tap More info for OS information.

  5. What's the difference between an OS update (system update) and a software update?

    Update Type Descripción Example
    OS update Update to a new version of the device OS (often includes significant changes to the onscreen look and how certain features work) Android device update from Marshmallow (6.0) to Nougat (7.0)
    Software update Minor update to current OS version (may include fixes to issues or enhancements to certain features) Nougat update from version 7.1.1 to 7.1.2

  6. ¿Cómo sé cuándo está disponible una actualización de SO para mi dispositivo?

    You'll receive a notification on your device when an OS update is available for you to install.

    You can also refer to the Advanced Devices - Software Updates page to see if a new version of your OS has been released for your device or if an update is coming soon.

  7. Why should I update my device OS?

    It's important to have the most current operating system software on your devices.

    Las actualizaciones de software mejoran la estabilidad del dispositivo y proporcionan beneficios adicionales, como mejoras en la experiencia del usuario, la corrección de errores y los últimos parches de seguridad.

  8. ¿Puedo volver a la versión anterior del SO de mi dispositivo?

    OS updates provide bug fixes, device security updates and it's recommended that you always install the most up-to-date version.

    Because of this, we don't offer a way to revert to an older OS version.

  9. Android is a trademark of Google, Inc. Use of this trademark is subject to Google Permissions.
    IOS es una marca comercial o marca comercial registrada de Cisco en los EE. UU. y en otros países y se utiliza bajo licencia.
    Windows Phone is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
    Apple is a registered trademark of Apple Inc.