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How to turn off or restart your Verizon phone

Many issues with your mobile device can be resolved by simply restarting your device. Read these FAQs for help with powering your device on and off or resetting your device. If these don't solve your issue, visit our Troubleshooter.

  1. Sign in to see a list of devices on your account.

  2. Elige los dispositivos para los cuales quieres diagnosticar problemas.

  3. Click Troubleshoot a New Issue.

  4. Search for your issue in the How can we help you? bar.

FAQs about restarting your phone

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