Preguntas frecuentes sobre Regalo de datos

Data gifting lets you buy data and send it to another Verizon Wireless customer as a gift.

You can send a data gift if:

• You're a Verizon Wireless customer on a shared monthly plan
• Your phone number has been in service for at least 60 days
• Your account is eligible for Carrier Billing

If you aren't eligible to send a data gift, we'll let you know when you try to send one. Learn more about what steps to take in our Troubleshooting section below.

If you have an active Verizon Wireless account with a shared data plan you can receive a data gift. If you're ineligible, we'll inform the person trying to send you a data gift that your mobile number isn't eligible.

Learn more about what steps to take in our Troubleshooting section below.

If you receive a data gift but cancel your Verizon Wireless account or switch to a non-qualifying plan or ineligible account type, you'll forfeit your data gift(s).

Note: Data gifts aren't transferable and won't be prorated.

You can send a data gift online on the Data Gift page in My Verizon or from the Verizon Messages (Message+) app.

To send a data gift from the Verizon Messages (Message+) App:

1. Open a conversation with the person you want to send a data gift to.
2. Next to the Type a message field, tap the Plus Sign.
3. Tap Gift.
4. Tap the Verizon Mobile Data icon.
5. Select the dollar amount for your data gift and write a message, if you'd like.
6. Tap Purchase to buy your data gift.
7. Enter your billing ZIP code.

You've successfully sent a data gift to someone with Verizon Messages (Message+).

Redeeming your data gift is easy. For the best experience, we recommend using the Verizon Messages (Message+) app. However, you can redeem a data gift from other messaging apps and with My Verizon or the My Verizon app.

• Verizon Messages (Message+) app: In the message conversation, tap the Redeem link above the data gift.


• Other text messaging apps: You'll get a text message from Verizon with details about your data gift along with a four-digit pin code. Reply to that message with your pin code to redeem your data gift.


• My Verizon and the My Verizon app: In the Notifications menu or Data Wallet, click or tap Redeem Now next to the data gift you want to redeem.

You can redeem your data gift from the Notifications menu or Data Wallet in My Verizon or the My Verizon app.

For instructions about redeeming a data gift in My Verizon and the My Verizon app, see How do I redeem a data gift?

Los regalos de datos sin canjear no vencen. Una vez que se hayan canjeado, los regalos de datos vencen al final del siguiente ciclo de facturación. Por ejemplo, si canjeas un regalo de datos en la mitad de tu ciclo de facturación, es válido para el resto de tu ciclo de facturación actual hasta el final del siguiente ciclo.

Once you redeem a data gift, it'll be added to your account for all of your lines to share. Any data gifts will be used before your regular monthly allowance. You'll have until the end of your next scheduled bill cycle to use your data gift before it expires.

Data gifts are only applicable for future data usage and can't be applied to any existing data charges or overages on your account when you redeem them.

If you receive a data gift while you already have an overage on your account, it can't be used to pay for the charge. However, data gifts are a great way to prevent future overages for your family, friends and even yourself.

Data gifts have no cash value, aren't returnable or refundable, and may not be exchanged or redeemed for cash. You can use your data gift during the billing cycle of your choice. That opportunity doesn't expire, but it's subject to the limitations and restrictions set forth in the terms and conditions.

You can spend up to $100 on data gifts for each line on your account in a given bill cycle. Data gifts are charged to your Verizon Wireless bill, and normal Carrier Billing rules apply. Visit the Carrier Billing FAQs for details.

Refer to the Data Gifting Terms & Conditions for complete eligibility requirements. If you're currently ineligible but still want to send data gifts, you can change your plan in My Verizon to an eligible plan, such as our Shared Data Plan - 5GB and, Shared Data Plan - 10GB.

Most Verizon Wireless customers should be able to receive a data gift, but there are some reasons you may not be eligible. If you aren't eligible, we'll inform the person trying to send you a data gift that your mobile number isn't eligible. If you still want to receive data gifts, you can change your plan in My Verizon to an eligible plan, such asour Shared Data Plan - 5GB and, Shared Data Plan - 10GB.

You won't be able to receive a data gift if:

• Your account or line isn't active
• You're on a prepaid, Talk & Text, Data-Only, single-line or business plan
• Your account has the data-block feature turned on
• You're using the Usage Controls feature
• Your account is flagged for fraudulent activity
• Your account has reached the maximum of 11 data gifts