Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

KYOCERA DuraXV Extreme - Support Overview

Find support information for KYOCERA DuraXV Extreme.
Activación básica

Learn how to activate and set up your DuraXV Extreme.




DuraXV Extreme User Guide (PDF)

Esta guía del usuario te puede ayudar a aprovechar al máximo tu dispositivo.


Troubleshoot DuraXV Extreme

Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.


Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

KYOCERA DuraXV Extreme - Activate / Set Up Device

Here's how to quickly set up your DuraXV Extreme.

KYOCERA DuraXV Extreme User Guide (PDF)

This User Guide can help you get the most out of your DuraXV Extreme. Obtén información sobre configuración, uso de funciones avanzadas y navegación.

Hacer una activación inalámbricamente (OTA)

Te mostramos cómo hacer la configuración/activación inicial de tu smartphone 3G o 4G o teléfono básico. 

Hacer copia de seguridad y transferir contenido

Centro de transferencia de contenido

Encuentra la mejor forma de transferir tus fotos, videos, contactos y demás contenido desde un dispositivo a otro. Consulta las instrucciones paso a paso para los dispositivos, según el sistema operativo que tengan.

KYOCERA DuraXV Extreme - Move Music Files from Device

Here's how to transfer music files from your DuraXV Extreme to a computer.

KYOCERA DuraXV Extreme - Move Music Files to Device

Here's how to transfer music files from a computer to your DuraXV Extreme.

KYOCERA DuraXV Extreme - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your DuraXV Extreme to a computer.

KYOCERA DuraXV Extreme - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your DuraXV Extreme.

KYOCERA DuraXV Extreme - Move Pictures / Videos to SD / Memory Card

Here's how to move pictures / videos from internal storage on your DuraXV Extreme to an SD / memory card.

Transfer Contacts - Basic Phone to Basic Phone

Here's how to transfer your contacts from a basic phone to another basic phone.

Video: Usa la aplicación Content Transfer para mover contenido entre dispositivos
 (duración: 2:58)
Con la aplicación Content Transfer es fácil transferir tus contactos y otro contenido desde tu teléfono anterior al nuevo. Conoce cómo.
Duración: 2:58

Lo básico

How to Check Verizon Coverage in the US

Here's how to to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.

KYOCERA DuraXV Extreme Simulator: Charging Your Device

Learn how to charge your KYOCERA DuraXV Extreme.

KYOCERA DuraXV Extreme Simulator: Getting to Know Your Device

An interactive map of the Home screen and buttons on your KYOCERA DuraXV Extreme.

KYOCERA DuraXV Extreme Simulator: Getting to Know the Back of Your Device

Discover more about the back of your KYOCERA DuraXV Extreme.

KYOCERA DuraXV Extreme Simulator: Turning Your Device On and Off

Learn how to power on and shut down your KYOCERA DuraXV Extreme.

Batería y carga

KYOCERA DuraXV Extreme - Insert / Remove Battery

Here's how to insert / remove the battery on your DuraXV Extreme.

KYOCERA DuraXV Extreme - View Battery Info

Here's how to check the battery specs (e.g., Usage Time, Standby Time, etc.) for your DuraXV Extreme.

Bluetooth®

Se escuchan tonos (chirrido) en un auricular Bluetooth® 

Aquí tienes información de asistencia si oyes pitidos o tonos mientras usas audífonos Bluetooth®.

Delete Paired Bluetooth® Connection - Basic Phones

Here's how to delete a paired Bluetooth device from your Basic handset.

KYOCERA DuraXV Extreme - Delete Paired Bluetooth Connection

Here's how to remove a paired Bluetooth device from your DuraXV Extreme.

KYOCERA DuraXV Extreme - Send Contact via Bluetooth

Here's how to send a contact on your DuraXV Extreme via Bluetooth.

KYOCERA DuraXV Extreme - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your DuraXV Extreme on or off and make it visible to other devices for pairing.

Llamadas y marcado

Agregar/eliminar bloqueos de spam - Sitio web de Mi Verizon

Aprende cómo bloquear mensajes de texto de direcciones de correo electrónico o dominios a través del sitio web de Mi Verizon.

Agregar un bloqueo - Bloqueo de llamadas y mensajes - Sitio web de Mi Verizon

En esta información se explica cómo bloquear temporalmente llamadas y mensajes no deseados a través del sitio web de Mi Verizon.

Call Waiting - Basic Phone

Here's how to answer call on your Basic phone while you're on another call.

Asegúrate de ingresar tu número de móvil de 10 dígitos o tu dirección de email correctamente

Esto puede ayudar si tienes problemas para enviar un mensaje de texto/foto.

KYOCERA DuraXV Extreme - Answer Options

Here's how to change the way your DuraXV Extreme answers calls.

KYOCERA DuraXV Extreme - Block / Unblock Numbers

Here's how to send unwanted calls directly to Voicemail for your DuraXV Extreme.

KYOCERA DuraXV Extreme - Call a Number

Here's how to place a call from your DuraXV Extreme.

KYOCERA DuraXV Extreme - Delete Call History

Here's how to clear the call history from your DuraXV Extreme.

KYOCERA DuraXV Extreme - Place a Conference Call

Here's how to place a conference call from your DuraXV Extreme.

KYOCERA DuraXV Extreme - Reset Call Timers

Here's how to reset the call timers on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Speed Dial

Here's how to add or remove a speed dial on your DuraXV Extreme.

KYOCERA DuraXV Extreme - View Call History

Here's how to view the call history of your DuraXV Extreme.

KYOCERA DuraXV Extreme - View Call Timers

Here's how to view call timers on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Voice Activated Dialing

Here's how to use the voice-activated dialing feature on your DuraXV Extreme.

Eliminar un bloqueo - Bloqueo de llamadas y mensajes - Sitio web de Mi Verizon

Te mostramos cómo eliminar un bloqueo temporal de llamadas o mensajes a través del sitio web de Mi Verizon.

Turn Airplane / Standalone Mode On / Off - Non-Supported Devices

To turn Verizon network services on/off or if they aren't functioning on your mobile device, view this info.

Cámara, fotos y videos

Asegurarse de que el mensaje de foto y video no exceda el límite de capacidad del archivo

Si tienes problemas para enviar/recibir fotos y videos, aquí tienes información sobre los límites de capacidad.

KYOCERA DuraXV Extreme - Common Camera Settings

Here's info on common camera settings (e.g., storage, timer, etc.) for your DuraXV Extreme.

KYOCERA DuraXV Extreme - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your DuraXV Extreme to a computer.

KYOCERA DuraXV Extreme - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your DuraXV Extreme.

KYOCERA DuraXV Extreme - Move Pictures / Videos to SD / Memory Card

Here's how to move pictures / videos from internal storage on your DuraXV Extreme to an SD / memory card.

KYOCERA DuraXV Extreme - View Pictures / Videos

Here's how to view pictures and/or videos on your DuraXV Extreme.

Supported file types for Picture / Video Messaging

Obtén información sobre los tipos de archivos compatibles para mensajes de foto/video.

Conectividad para computadora/PC

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contactos

Exportar contactos como un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo exportar contactos desde tu cuenta de Gmail a un archivo CSV.

Importar/exportar contactos desde un archivo de valores separados por comas (*.csv) / vCard - Macintosh

Te mostramos los pasos a seguir para importar y exportar contactos a tu computadora Macintosh.

Importar/exportar contactos desde un archivo de valores separados por comas (*.csv) - Entourage

Conoce cómo importar/exportar contactos desde un archivo de valores separados por comas (*.csv) a través de Entourage. 

Importar contactos desde un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo importar tus contactos desde un archivo CSV/vCard a tu cuenta de Gmail.

KYOCERA DuraXV Extreme - Add a Contact

Here's how to add a contact on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Delete a Contact

Here's how to remove a contact from your DuraXV Extreme.

KYOCERA DuraXV Extreme - Edit a Contact

Here's info on how to edit a contact in your DuraXV Extreme.

KYOCERA DuraXV Extreme - Send Contact via Bluetooth

Here's how to send a contact on your DuraXV Extreme via Bluetooth.

Datos

KYOCERA DuraXV Extreme - Allow / Deny Data Roaming

Here's how to change the data roaming settings for your DuraXV Extreme.

KYOCERA DuraXV Extreme - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Turn Data On / Off

Here's how to turn mobile data for your DuraXV Extreme on or off.

Fecha y hora

KYOCERA DuraXV Extreme - Set Date and Time

If your DuraXV Extreme shows the incorrect date and/or time, here's how to correct it.

ID e información del dispositivo

KYOCERA DuraXV Extreme - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your DuraXV Extreme.

KYOCERA DuraXV Extreme - View Phone Number

Here's how to view the mobile number for your DuraXV Extreme.

Configuraciones de dispositivos

Configurar la identificación del nombre de la compañía

Aprende cómo cambiar la configuración de la identificación del nombre de tu compañía.

KYOCERA DuraXV Extreme - Adjust Backlight

Here's how to adjust the backlight of the keypad / display on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Clock, Menu layout, Font size, etc.) for your DuraXV Extreme.

KYOCERA DuraXV Extreme - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your DuraXV Extreme, view this info.

Email/Gmail

Exportar contactos como un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo exportar contactos desde tu cuenta de Gmail a un archivo CSV.

Importar contactos desde un archivo de valores separados por comas (*.csv) / vCard - Gmail™

Te mostramos cómo importar tus contactos desde un archivo CSV/vCard a tu cuenta de Gmail.

KYOCERA DuraXV Extreme - Add Personal Email Account

Here's how to add an email account to your DuraXV Extreme.

KYOCERA DuraXV Extreme - Compose and Send Email Message

Here's how to send an email message from your DuraXV Extreme.

KYOCERA DuraXV Extreme - Delete Email Messages

Here's how to delete email messages from your DuraXV Extreme.

KYOCERA DuraXV Extreme - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your DuraXV Extreme.

KYOCERA DuraXV Extreme - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your DuraXV Extreme.

KYOCERA DuraXV Extreme - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Remove an Email Account

Here's how to delete a personal email account from your DuraXV Extreme.

KYOCERA DuraXV Extreme - View and Reply to an Email Message

Here's how to view and reply to an email message from your DuraXV Extreme.

Puertos de email y mensajería estándar

Aquí encontrarás información sobre los puertos de mensajería de correo electrónico estándar, que te puede ayudar a configurar las opciones avanzadas de correo electrónico.

Video: Diagnóstico de problemas de email personal y corporativo
 (duración: 3:21)
Conoce cómo solucionar los problemas con tu email personal y corporativo con solo unos simples pasos.
Duración: 3:21

GPS y servicios basados en la ubicación

KYOCERA DuraXV Extreme - Manage GPS Location Settings

Here's how to adjust the GPS location settings for your DuraXV Extreme.

KYOCERA DuraXV Extreme - Memory Save Location

Here's how to change the location where your DuraXV Extreme saves media files.

Hotspot

KYOCERA DuraXV Extreme - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your DuraXV Extreme.

Internet y navegador de Internet

Acceder a sitios web - Mobile Web

Te mostramos cómo acceder a los sitios web a través del servicio de Internet móvil Mobile Web en tu dispositivo.

KYOCERA DuraXV Extreme - Add a Browser Bookmark

Here's how to add a browser bookmark to your DuraXV Extreme.

KYOCERA DuraXV Extreme - Clear Temporary Internet Files

If you're getting a 'page cannot be displayed' error or can't browse the internet, follow these steps on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Delete a Browser Bookmark

Here's how to remove a browser bookmark from your DuraXV Extreme.

KYOCERA DuraXV Extreme - Edit a Browser Bookmark

Here's how to edit a browser bookmark on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Open Web Browser

Here's how to open the default web browser on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Open a Browser Bookmark

Here's how to connect to a website from browser bookmarks on your DuraXV Extreme.

Teclado

KYOCERA DuraXV Extreme - Turn Keyguard On / Off

Here's how to lock or unlock the external buttons on your DuraXV Extreme.

Idioma

KYOCERA DuraXV Extreme - Language Selection

Here's how to change the language used on your DuraXV Extreme.

Bloqueo, desbloqueo, contraseña y seguridad

KYOCERA DuraXV Extreme - Set Up Phone Lock

Here's how to set up phone lock on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Unlock Screen

Here's how to unlock the screen on your DuraXV Extreme.

KYOCERA DuraXV Extreme Simulator: Setting Screen Security

A visual guide for setting screen security on your KYOCERA DuraXV Extreme to help protect your private information.

KYOCERA DuraXV Extreme Simulator: Unlocking the Screen

See how to unlock the screen on your KYOCERA DuraXV Extreme.

Memoria/almacenamiento

KYOCERA DuraXV Extreme - Check Device Storage

Here's how to check available space if your DuraXV Extreme runs slow / crashes, apps freeze or you can't save media.

KYOCERA DuraXV Extreme - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your DuraXV Extreme.

KYOCERA DuraXV Extreme - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your DuraXV Extreme.

Música

KYOCERA DuraXV Extreme - Move Music Files from Device

Here's how to transfer music files from your DuraXV Extreme to a computer.

KYOCERA DuraXV Extreme - Move Music Files to Device

Here's how to transfer music files from a computer to your DuraXV Extreme.

KYOCERA DuraXV Extreme - Play Music Files

Here's how to play music files on your DuraXV Extreme.

Sync Music to the Phone with Windows® Media Player 11

Here's how to sync music to the phone with Windows Media Player 11.

Sistema operativo y software

KYOCERA DuraXV Extreme - Install Device Software Update

Here's how to check for and install software updates on your DuraXV Extreme.

KYOCERA DuraXV Extreme - View Software Version

Here's how to view the software version your DuraXV Extreme is running.

KYOCERA DuraXV Extreme Software Update

Get instructions on downloading the latest software update for performance improvements to your DuraXV Extreme, including current Android security patches.

Tarjeta SIM

KYOCERA DuraXV Extreme - Enable / Disable / Modify SIM PIN

Here's how to change, enable or disable the SIM card lock code on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your DuraXV Extreme.

KYOCERA DuraXV Extreme - View SIM Card Number

Here's how to view the SIM card number associated with your DuraXV Extreme.

KYOCERA DuraXV Extreme Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your KYOCERA DuraXV Extreme.

KYOCERA DuraXV Extreme Simulator: Inserting and Removing the microSD Card

Find out how to insert and remove a microSD card from your KYOCERA DuraXV Extreme.

Sonidos, volumen y audio

KYOCERA DuraXV Extreme - Set Ringtones / Alert Sounds

Here's how to select or change ringtones / alert sounds on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Use Speakerphone

Here's how to utilize the speakerphone functionality on yourDuraXV Extreme.

KYOCERA DuraXV Extreme - Volume Controls

Here's how to adjust the volume if your DuraXV Extreme doesn't vibrate or play sounds when receiving calls / messages.

Mensajería de texto y multimedia

Create and Send a Text Message - VZAccess® Manager

Here's how to create and send a text message via VZAccess Manager.

KYOCERA DuraXV Extreme - Auto Receive Messages

Here's how to check settings on your DuraXV Extreme if you're not receiving your picture / video messages.

KYOCERA DuraXV Extreme - Create and Send a Text Message

Here's how to create and send a text message on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Delete Messages

Here's how to delete text messages from your DuraXV Extreme.

KYOCERA DuraXV Extreme - Record and Send Video via Messaging

Here's how to record and send a video using your DuraXV Extreme.

KYOCERA DuraXV Extreme - Save a Picture / Video Message

Here's how to save a picture or video file sent as a message to your DuraXV Extreme.

KYOCERA DuraXV Extreme - Send Existing Picture via Messaging

Here's how to send a saved picture from your DuraXV Extreme to a messaging recipient.

KYOCERA DuraXV Extreme - Send Existing Video via Messaging

Here's how to send a saved video on your DuraXV Extreme to a messaging recipient.

KYOCERA DuraXV Extreme - Take and Send a Picture via Messaging

Here's how to take and send a picture with your DuraXV Extreme.

KYOCERA DuraXV Extreme - Text Message Signature

Here's how to add, remove or edit the text message signature on your DuraXV Extreme.

KYOCERA DuraXV Extreme - View Text Messages

Here's how to view text messages on your DuraXV Extreme.

Enviar un mensaje de foto/video con el email

Conoce cómo enviar un mensaje de foto/video a través del email.

Verizon Messages - Website - Print Text Messages

Te mostramos cómo imprimir mensajes de texto en tu computadora a través de tu cuenta de Mi Verizon.

Sugerencias, trucos y soluciones rápidas

KYOCERA DuraXV Extreme - Capture a Screenshot

Here's how to capture a screenshot on your DuraXV Extreme.

Accesibilidad visual y auditiva

Adjust Common Accessibility Settings - 4G Basic Phones

Here's how to adjust accessibility settings (e.g., readout, color inversion, speech rate, etc.) for your 4G Basic Phone.

Fondos de pantalla/Tema

KYOCERA DuraXV Extreme - Set Wallpaper

Here's how to set the Home screen image on your DuraXV Extreme.

Wi-Fi y red

KYOCERA DuraXV Extreme - Add a Wi-Fi Network

Here's how to add an available Wi-Fi network to your DuraXV Extreme.

KYOCERA DuraXV Extreme - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, hotspot name, etc.) on your DuraXV Extreme.

KYOCERA DuraXV Extreme - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your DuraXV Extreme.

KYOCERA DuraXV Extreme - Tethered Modem Connection

Here's how to use your DuraXV Extreme as a modem to connect to the internet via USB or Bluetooth.

KYOCERA DuraXV Extreme - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your DuraXV Extreme on or off.

KYOCERA DuraXV Extreme - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your DuraXV Extreme.

KYOCERA DuraXV Extreme - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your DuraXV Extreme on or off.

Video: Diagnóstico de problemas de una conexión Wi-Fi
 (duración: 2:55)
¿Tienes problemas con tu conexión a Wi-Fi? ¡No tengas miedo! Sigue estos sencillos pasos para activar tu conexión Wi-Fi.
Duración: 2:55