Went to Verizon store — customer service was disappointing. I was barely greeted, and no one seemed like they wanted to help or even be there. Felt ignored and unwelcome.
Verizon
Hello, this is not the impression we want to leave. We want to make sure you can count on our team to be supportive and professional when taking care of your wireless needs. It's disappointing to learn that we have not been living up to our high standard...
May 7, 2025
Tiffany
JUSTIN was awesome. Quickly upgraded my phone and reviewed multiple ways for me to save money. I was having some issues with transfer data from my old phone to my new phone. I didn't feel rushed. Thanks again JUSTIN
Verizon
Thanks for the great review, Tiffany! We appreciate your feedback and your shout-out to Justin. We're so glad to hear we were able to help you out. This is what Verizon is all about :) Visit us again soon if you need any further assistance.
March 20, 2025
Durrty D
Deonica was amazing she worked on my phone until we had my phone recognizing the network! amazing young lady
Verizon
Hi Durrty D, thanks for the review! Our team works hard to provide you with exceptional service. We're always here to help. We look forward to seeing you again next time!