Returned iPhone 15 wi 24 hours NEVER received credit for the phone. “We’re working on it” liars! Never a late payment in 25 years! Watch your back in Brandon Verizon! Thieves!
Verizon
We're sorry to hear about this, Patti. We always strive to provide seamless transactions and prompt service for our loyal customers, and it seems like we missed the mark. Your feedback has been escalated for further review. Thank you, and we hope you vis...
May 9, 2025
Ordered phone request to pick up at this location, ordered stuck in system, after speaking with customer service, they advised if order doesn't arrived at store to go to location to assist with order. Agent John was first associate that approached me. Jo...
Verizon
Hi there, we want to make your transactions as seamless as possible. We understand you had difficulties with your phone order, so we will escalate this review and look into this. We're glad to hear our representative over the phone made a positive impres...
March 29, 2025
Long wait.
Verizon
Hi there, worry for the wait. Our goal is for your store experience to be quick, easy, and enjoyable. We're disappointed we didn't hit the mark this time. We'd love a chance to provide a better experience for you next time. Thank you for taking the time ...
March 15, 2025
Sizemore
Dave was helpful and gave me an overview of a bill going over several scenarios. I was an annoying customer today lol
Verizon
Thanks for the review, Sizemore! We are so glad that you had a great experience at this location with our employee, Dave. We look forward to helping you with any of your future wireless needs.
March 6, 2025
Kyle
I explained I was in a hurry to the gentleman helping me yesterday. I had my phone replaced and out of there in about 15 minutes. Very appreciated!
Verizon
Thanks for the feedback, Kyle! Our team works hard to provide you with exceptional service. It's great to hear that we were able to help you out. Let us know if you need further assistance!