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Preguntas frecuentes sobre Verizon Cloud Beta Lab

Información general

  1. What is the Beta Lab in Verizon Cloud?

    The Beta Lab lets you try new, experimental features we're creating for Verizon Cloud. You can also give us feedback on how to improve the features you try.

    Browse through the list of available features, and select the ones you'd like to try out. If you like a feature, tell your friends. If you don't like something, tell us why.

    All the features in the Beta Lab are still in development. So your feedback will help determine which features we add to the Verizon Cloud app first, as well as how those features will work when fully launched.

  2. How do I try out a new Beta Lab feature in Verizon Cloud?

    To try a new Beta Lab feature:

    1. In the Verizon Cloud app, tap the Menu icon in the top left corner of the screen. 
    2. Tap Beta Lab
    3. Tap Open on a feature you want to try.

    Follow the onscreen instructions to start using your new Beta Lab feature.

  3. How do I provide feedback on a Verizon Cloud Beta Lab feature I've tried?

    To give us feedback:

    1. In the Verizon Cloud app, tap the Menu icon in the top left corner of the screen.
    2. Tap Beta Lab.
    3. Scroll to the feature you want to provide feedback on, and tap Send Feedback.
    4. Enter your email address and what you want to tell us about the feature.

      Note: You can also take a screenshot or a screen recording from this page to show us any issues you’re having.
    5. Tap the Arrow icon in the top right corner of the screen to send your feedback.

    You've successfully sent us feedback on a Beta Lab feature.

  4. Why am I getting popups about Beta Lab in Verizon Cloud? What is the "We rely on your feedback to improve features" notification?

    To improve features, we rely on your feedback. Occasionally, you may receive a request from us to provide feedback on a Beta Lab feature you've enabled. This feedback is always optional, and you can dismiss the notification if you don't want to participate.

  5. Can I disable a Beta Lab feature I’ve tried in Verizon Cloud?

    If you no longer want to use a Beta Lab feature:

    1. In the Verizon Cloud app, tap the Menu icon in the top left corner of the screen.
    2. Tap Beta Lab.
    3. Tap the toggle switch for the feature you want to turn off (or on).

  6. Why can't I see any features in the Beta Lab?

    Some features may be available for a short time and then will be removed from the Beta Lab. Others may be available for longer. It all depends on the feedback we get from you and others using the feature.

    If you were using a feature and no longer see it in the list, please let us know by tapping the Menu icon in the top left corner of the Beta Lab screen. Then tap Send Feedback and follow the onscreen prompts to tell us which feature you want to keep using.

Screenshots Album

  1. What is the screenshots album in the Verizon Cloud Beta Lab?

    The screenshots album puts all of your screenshots in one convenient location, so they're easier to find, share, delete and manage.

  2. How do I use the screenshots album in Verizon Cloud?

    Once enabled, the screenshots album will automatically appear in your Photos & Videos section of the Verizon Cloud app under the Albums tab.

    Screenshots from the past and any new screenshots saved to the cloud will automatically be organized into this album. Screenshots will also still be accessible in the All tab under Photos & Videos.

  3. Will any personal data be collected when I enable the screenshots album in Verizon Cloud?

    No, there's no new information or data being collected once you enable this feature.

  4. What happens if I disable the screenshots album in the Verizon Cloud Beta Lab?

    Once disabled, the screenshots album won't appear in your Albums tab under Photos & Videos. All of your screenshots will remain in the All tab in chronological order.

Time Travel

  1. What is Time Travel in the Verizon Cloud Beta Lab?

    Time Travel is a feature designed to make special moments more memorable by enhancing photos in your device camera gallery. Time Travel delivers dynamic stickers to customize your photos based on the day, time and place you captured the photo. This feature uses location data available on the photo to deliver the most relevant stickers. If you permit Time Travel to access your device location, you can enhance your photos with location-based stickers.

  2. How do I use Time Travel in Verizon Cloud?

    To use Time Travel:

    1. Launch Time Travel from the Verizon Cloud Beta Lab, and if prompted, follow the onscreen prompts to enable it.

      Note: Time Travel is provided to you by Mobilize Solutions.
    2. Select a photo you’d like to customize from your device camera gallery.
    3. Tap the Stickers button to browse content based on the time and location where your photo was taken.

  3. What can I do with Time Travel photos?

    Photos enhanced with Time Travel are designed to be shared. Print and share with friends and family. Share with your fans and followers on social media. 

  4. Will any personal data be collected when I enable Time Travel in Verizon Cloud?

    For information about how your data is used by Time Travel, please see Mobilize Solutions’ Terms of Use  and Privacy Policy

  5. What happens if I disable Time Travel in the Verizon Cloud Beta Lab?

    Once disabled, Time Travel will no longer be accessible through the Verizon Cloud Beta Lab. All of your customized photos will remain in your gallery in chronological order.

  6. Where can I find the Time Travel Terms & Conditions and Privacy Policy?

    You can access them through Time Travel in the Verizon Cloud Beta Lab, or you can find them online: