Verizon GizmoWatch 2

The Verizon Gizmo Team - 14 horas hace

Nikki, Thank you for sharing. We love stories such as yours on how Gizmo can help care for those with special needs. Autonomy is a big deal. Family caregivers must balance the right degree of autonomy versus the concern and worry they have for their loved ones. It makes us happy that Gizmo has been able to help you in that regard. Here's another Gizmo story that might be of interest to you. https://www.verizon.com/about/news/smartwatch-gives-you-peace-mind Cheers.

The Verizon Gizmo Team - 1 día hace

Hi Prof. We're happy that you find the Gizmo voice message feature to be useful. The volume issue you describe is a new one to us, so we would really like to look into it and see if we can determine the cause and offer a solution. Please email us at gizmo@verizon.com

The Verizon Gizmo Team - 2 días hace

Hello, Randy. Yes, for older kids, we agree that the Apple Watch SE is a good choice. In contrast, Gizmo watches are for younger children who are not ready for a full-fledged smartphone or smartwatch. Gizmo introduces kids to wireless technology safely,

Fabricante: Verizon - 1 día hace

"Thanks for sharing your feedback, May we please suggest a few troubleshooting steps, as follows. To edit the watch's text messages, in the GizmoHub app, under control panel at the bottom of the dashboard, please select Messages. On the messages screen, tap the three vertical dots to the right of the "Type message" field and select "Edit child's messages." Select any of the prewritten messages that you want to edit. When finished editing, tap "Save". The edited messages will be get updated to the list of available messages on the watch. If you need further assistance, may we ask you to contact our Verizon Wireless customer support at tel:8009220204 OR email to:Gizmo.feedback@verizonwireless.com so we could help troubleshoot the device and offer you a suitable solution?

The Verizon Gizmo Team - 7 días hace

Hi Christine. You may have already done this, but if not, make sure the connector plates and magnetic charging points are clean. You can clean the charging points on the back of the watch with a cotton swab, microfiber cloth or an alcohol wipe cloth to remove any dirt or debris. If that doesn't do it, please contact us at gizmo@verizon.com so we can help troubleshoot.

Fabricante: Verizon - 1 día hace

Thanks for sharing your feedback, we are sorry to hear the watch doesn't charge. Some tips to help --Power off the watch prior to cleaning. If you're cleaning the base charger then make sure it isn't connected to a power source. Check if the connector plates and magnetic charging points are clean. If not, clean the connection points with a Qtip, microfiber cloth, or an alcohol wipe cloth to remove the dirt. Presence of the debris and dirt on the charging points prevent them from creating a good charging connection. Do not attempt to charge until the connection points are fully dry. If the problem still persists, may we ask you to contact our Verizon Wireless customer support at tel:8009220204 OR mailto:Gizmo.feedback.@verizonwireless.com so we could help troubleshoot the device and offer you a suitable solution?"

Fabricante: Verizon - 1 día hace

Thanks for sharing your feedback. GizmoWatch 2 offers options like GPS locator, Tracker, Step count, reminders and easy-to-use parental controls. You can also set up to 10 trusted contacts that kids can send voice notes to, call, or text. However it does not support Video calling as it does not have a camera.

The Verizon Gizmo Team - 8 días hace

Hello Patience. We offer Gizmo models with and without camera. GizmoWatch 2 does not have a camera but Gizmo Watch 3 and GizmoWatch Disney Edition do. With either of these models and the GizmoHub app on your iPhone, you can do video calls. Also, Gizmo Watch 3 does have these games: Tic-Tac-Toe, Gizmo Says and Puzzle. Here's more info on Gizmo Watch 3: https://www.verizon.com/connected-smartwatches/verizon-gizmo-watch-3/

Fabricante: Verizon - 8 días hace

"Thanks for sharing your feedback, May we please suggest a few troubleshooting steps, as follows. To edit the watch's text messages, in the GizmoHub app, under control panel at the bottom of the dashboard, please select Messages. On the messages screen, tap the three vertical dots to the right of the "Type message" field and select "Edit child's messages." Select any of the prewritten messages that you want to edit. When finished editing, tap "Save". The edited messages will be get updated to the list of available messages on the watch. If you need further assistance, may we ask you to contact our Verizon Wireless customer support at tel:8009220204 OR email to:Gizmo.feedback@verizonwireless.com so we could help troubleshoot the device and offer you a suitable solution?

The Verizon Gizmo Team - 9 días hace

Hi Karen. Maybe this will help. Did you know that you can edit the prewritten texts to messages that are more to your child's liking? Here's how: in the GizmoHub app on your phone, select Messages. In Messages, tap the three vertical dots to the right of the microphone icon and select "Edit child's messages." From there, select the message you want to edit. Tap "Go" when done and the edited messages will be saved and synched to the watch.