Greeters pants are falling off. Bro could care less about what you need or why your there.
Verizon
We're sorry to hear you had a frustrating time trying to get help, Anthony. We want to make sure our customers feel welcome and supported at our store and it sounds like we fell short this time. We hope you'll give us a chance to provide an excellent exp...
May 28, 2025
Jo Anne M.
Great customer service! Had to spend many hours trying to port my phone back to Verizon from COX. Issues kept arising due to COX. The whole team at this store was awesome and helpful in the resolution. It took 5 days (NOT Verizon's fault!) but finally...
Verizon
Thanks for the team recognition, Jo Anne! We're always here to help you out with your wireless needs. We hope to see you again!
May 20, 2025
She was easy to talk to and knowledgeable about all of the different phones and plans. Really helped us out! Even got a new tablet!
Verizon
Hi, thanks for the feedback! We take pride in having only the best people on our team, and we're glad to hear our team was able to help you out. You can depend on us. Check us out again if you need anything else!
May 4, 2025
I was sent into the store by a Verizon customer service representative to exchange my brand new iphone. I was sent to this particular store because it is a corporate store. I have a brand new iphone that your tech support states is not working properly...
Verizon
Hi, we're sorry to hear you didn't have a good experience at our Phoenix store. We want to make every transaction seamless and friendly. We will be escalating your review so the appropriate team can look into this. Please fill out this issue resolution c...