Nick is just the best. Went in on a Rainey Sunday and quickly found out we weren’t the only ones. Walked out one hour later with two I Pads and extra chargers. At one time we were one of six customers and Nick handled all six of us with charming profe...
May 8, 2024
Paul M
Do not buy Verizon 5G internet unless you want to pay $250 for the modem. They will tell you you can cancel at any time and there is no charge for the modem once you return it. I have been trying for 2 months to return the modem, 6 phone calls to Veri...
Verizon
Paul, unfortunately, some internet routers do have to be returned to Verizon directly. Due to us being a third-party retailer, there are a few products that we cannot return on behalf of Verizon. We apologize for your less-than-ideal experience. You are ...
August 14, 2023
J
Won't answer the phone
Verizon
Hi J, thank you for your review. We're sorry for the inconvenience. You can call our customer care line at 1-800-922-0204 and schedule a priority check in at a time convenient for you. If you have any more questions or comments, you can always reach out ...
October 25, 2022
S M
I love Leonard! So patient with a twist of humor. So refreshing and fun!
Verizon
We take pride in our customer service and are so glad that you received that during your last visit. Let us know if there is anything else we can do to help you out!
June 17, 2022
Robert Henry
I have had Verizon for years without any problems. Went up to the store Thursday to get help to pair my phone on pairing my VA hearing aid. The Manager said they did not do that anymore. I told him that I was a disabled vet and he said he was and also th...
Verizon
Robert, We are so sorry to hear this was your experience at our location. we never want any of our customers to feel this way or experience this kind of situation. thank you for letting us know so we can address this.