We did not have an appointment. We waited approximately 40 for assistance. Samantha or Sam, was excellent. Efficient, kind, helpful, confident and thorough!
Verizon
Thanks for the great review, Jody! We appreciate your feedback and your shout-out to Sam. We're so glad to hear we were able to help you out. This is what Verizon is all about :) Visit us again soon if you need any further assistance.
March 27, 2025
why do you offer a free phone upgrade on you , but when I look further on it and I would be paying on the phone $33.33 a month for a $1199.00 phone , what's up with that. why would a person want to pay a monthly fee . when you offer a phone us , meaning ...
Verizon
Hello, thanks for the feedback. We always want to be completely transparent about the full terms and policies of our promotions so that we may avoid any confusion. Your feedback has been escalated for further review. We value every member of the Verizon ...
March 15, 2025
woodpole
February 21, 2025
I was told they close in an hour. They weren’t able to help me. The Grand Forks store did the same thing to me yesterday. This is how you lose customers.
Verizon
Hi, we're sorry to hear you had a frustrating time trying to get help. Customer service is our first priority, and we want each store experience to be a positive one. We will be escalating your review so the appropriate team can look into this. Please fi...
