The team here was awesome…. I returned old phones and they helped me with my new plan!
Verizon
Hello. Thanks for the positive feedback! We strive to make every customer experience a positive one, and we're so glad to hear you enjoyed your visit. Come back again if you need anything else!
March 18, 2025
Kathy T
Unbelievable how unhelpful and lazy they were. Two staff sitting at the counter no other customers in the store and when asked offered no help!!!! I have never seen anything like it!
Verizon
This is not the impression we want to leave, Kathy. We want to make sure our customers feel welcome and supported at our store, and it sounds like we fell short this time. We value every member of the Verizon family and hope you'll give us a chance to se...
January 14, 2025
Jensen
I put an order in at noon and wasn’t able to pick it up same day. This isn’t the specific stores fault but someone needs to fix this online system. I need my phone for work and will end up going 48 hours without it because the order was “pending” for o...
Verizon
Thanks for bringing this to our attention, Jensen. We understand how difficult these issues can be, and our goal is to be a reliable resource for your devices. Your feedback has been escalated for further review. We value every member of the Verizon fami...
January 1, 2025
Tanya
Went in and bought Apple Watch and for some odd reason I was charged for them to set my Watch up after I purchased it which I don’t understand because that’s basically their job had to pay 30 bucks to do that and I basically did it myself because she was...
Verizon
Hi Tanya, we appreciate you taking the time to share your feedback regarding our fees. We value every input as we strive to provide the best possible experiences for our customers. We're sharing your concerns with our team. We hope you'll give us another...
November 24, 2024
Jerry
Vanessa did a great job getting us upgraded to the new phones.
Verizon
Thanks for the review, Jerry! We are so glad that you had a great experience at this location with our employee, Vanessa. We look forward to helping you with any of your future wireless needs.
