Hello. Thanks for the positive feedback! We strive to make every customer experience a positive one, and we're so glad to hear you enjoyed your visit. Come back again if you need anything else!
January 9, 2025
Patty
We were charged twice on a credit card and the charge that should be removed is still on my card accumulating intrest. Asst. manager gave us his phone number so that we can call him directly. We have called at least 4 times with no response.
Verizon
Hello Patty, we're sorry to hear about the issue with the charges on your card. Customer service is a priority for us, and we always want to be a reliable resource for you. We will escalate this review and look into this. Please fill out this issue resol...
January 2, 2025
I was advised to switch my NETFLIX account to Verizon. I did because I was told by staff that it would save me monthly. Verizon turned out to be 3 dollars more a month. I was sold a charge kit for auto which a cable missing and could not charge phone.....
Verizon
We're sorry to hear about the miscommunication regarding your bill and the missing cable, Jeffry. Our goal is to provide you with the best wireless network, customer service, and products so you are getting the most for your dollar. We will escalate this...
November 28, 2024
Natasha
Michael was fanrastic. Very knowledgable. Apologetic for the length of time the transfer and then the erase took. Nice guy.
Verizon
Thanks for the great review, Natasha! We appreciate your feedback and your shout-out to Michael. We're so glad to hear we were able to help you out. This is what Verizon is all about :) Visit us again soon if you need any further assistance.