Thanks for the team recognition! We take pride in our amazing customer service and are so happy to hear about your experience. You can depend on us. Let us know if you need anything else.
June 21, 2025
Hilda
Store closes 8pm so why were they locked at 7:30 I came by to pick up a phone and there closed online it states 8pm.
Verizon
Hi Hilda, we apologize for the issue regarding our store hours. We understand how inconvenient and frustrating this was for you. We should always be consistent in providing the best possible store experience to our customers and it's disappointing to hea...
June 10, 2025
The problem was solved, my phone was fixed and i was out the door in a very short amount of time.
Verizon
Thanks! We take pride in our amazing customer service and are so happy to hear your feedback. You can depend on us. Let us know if you need anything else.
June 7, 2025
Rob
Rep who assisted with phone upgrade was a horrendous miserable human. Store wifi was dreadful. My wife is now home and the device is still trying to restore from the icloud. Rep was not helpful at all. Should never see another customer again.
Verizon
Hi Rob, we're so sorry to hear you didn't have a great time with us. Our goal is to not only provide the best wireless network, but provide the best possible service for our customers. We are disappointed we let you down and have escalated this for furth...
June 7, 2025
Armando C
Corey was great!
Verizon
Thanks for the staff recognition, Armando! We take pride in our amazing customer service and are so happy to hear about your experience. You can depend on us. Let us know if you need anything else.