Rachel was the store representative who helped us. Not only did she take care of our needs, but she did so with grace and with pure expertise. She was also greeting other patrons at the same time. Verizon is very fortunate to have her on staff.
Verizon
Hi Rick, thanks for letting us know about your visit! Providing excellent service is what we're all about, and we're so glad Rachel made sure you were taken care of. If you need anything else, you know where to find us!
May 9, 2025
Savannah
March 19, 2025
January 13, 2025
Judy
Alfonso was efficient and provided excellent service
Verizon
This is wonderful to hear, Judy! We're so glad that Alfonso went above and beyond to help you out. Thanks for taking the time to let us know about your visit. Our team really appreciates the feedback.
January 4, 2025
Wiltcher
My wife needed help with Verizon to change her account. The people in there were not willing to help her. She’s got a problem reading. So they send her off to customer service from India someone you can’t understand. This is the worst customer service in...
Verizon
We're so sorry to hear about this, Wiltcher. Our team should always be ready to help with urgency, respect, and professionalism. Customer service is a priority for us, and we always want to be a reliable resource for our customers. We will escalate this ...
