Outstanding service from store manager. I’m not a huge Verizon fan, but the service my daughter and I received from the store manager while we were upgrading our phones on Saturday was simply excellent. Thank you again, for your patience and solid suppor...
Verizon
Thanks for the great feedback, Sarah! You can always count on us to have your wireless needs covered. We look forward to helping you out again.
April 26, 2025
Risa
Customers for over 20 years. Six lines. Ready to mive to ATT or TMiobile. Walked in to ask about upgrading costs. Rep disappeared in back for 10 minutes to check cost for upgrading one phone. Then he and his manager “explained” the costs / process ...
Verizon
This is not the kind of behavior you should ever expect from us, Risa. Our team should always be ready to help you with courtesy, respect, and professionalism. It's disappointing to learn that we have not been living up to our high standards for customer...
April 26, 2025
Asked about an upgrade and were given a lecture by Vinny basically without using the word called this idiots. He kept us waiting. He thought that yelling at us would be appropriate. It was not.
Verizon
Hello, this is not the kind of behavior you should ever expect from Verizon. Our team should always be ready to help you with courtesy, urgency, and professionalism. It's disappointing to learn that we have not been living up to our high standards for cu...
April 21, 2025
Andy S
Picked up new trade-in device and accessories But they need to close out the entire transaction…my phone has an alert that is still active related to the transactio
Verizon
Thanks for letting us know about your recent transaction, Andy. Please visit our store so our team can look into your concerns and help you out.
February 12, 2025
null
the associate was very helpful and he quickly assessed the issue and fixed the problem
Verizon
Hi, we want to help you as much as we can whenever you visit our store. Our team really appreciates the feedback.