I went in to get help porting a number in for a new line and I had a question about the home Internet, heather was assigned to help us and from the very beginning she’s tried to start selling me things. She informed me she couldn’t help with porting th...
Verizon
This is not the impression we want to leave, Hunter. We want to make sure that we're providing excellent service and that we're being completely transparent with you so we can avoid any confusion. Your feedback has been escalated for further review. We v...
June 26, 2025
Angie
Verizon is terrible, i switched from tmobile not wverything transferred ams was put on hold over an hour just to be hung up on and called back and have been waithing another hour. TERRIBLE
Verizon
We're sorry for the inconvenience, Angie. You should always expect reliable and professional service at the store and over the phone, but we missed the mark. We will be escalating your review so the appropriate team can look into this. We are always look...
April 23, 2025
it seems as though I was charged twice for an activation fee. once in sore when we purchased a new mobile device and then on the bill for April. why did this happen?
Verizon
Hi, thank you for letting us know about the unexpected charge. We want every transaction to be as seamless as possible. We'll be escalating your review so the appropriate team can look into this. We hope we can address your concerns in the future.
April 3, 2025
Scott
Shawn did a great job helping us.
Verizon
Thanks for the positive feedback, Scott! We strive to provide you with the best service possible, and it's great to hear Shawn was able to help you with everything. You can always depend on us. Come back again soon if you need further assistance.
March 26, 2025
Shawn today was very helpful in explaining things. We went in the end of Feb to question our bill going up 15.00 and ended up buying new phones. We were told if we got nee phones our bill would be about the same but it is not. Our bill ended up being abo...
Verizon
Hi there, thanks for the review! We are so glad that you had a great experience at this location with our employee, Shawn. We look forward to helping you with any of your future wireless needs.