Sold me 5G home internet without verifying if the service was even available at my home address. Registered the gateway device to his store address. Can't correct his mistake because my home address is outside of service coverage. Now I am stuck with a g...
January 21, 2025
Karen L.
Employee was very rude. Did not help us at all. Had an attitude. We would ask a question and we would get a snappy response. He/She told us to leave or the police would be called. Will not go back as long as He/She is there.
August 18, 2022
Annette T
I wouldn’t give this store even one star. The young man that currently works there has NO business in customer service. He literally told me he wasn’t going to call the customer service number used to transfer a Verizon number from one plan to a differen...
Verizon
Thank you for the feedback, Annette. We know we can do much better. This does not reflect our values at RC. We want to make sure our customers feel welcome and supported at our store.