I have been getting the run around from day one from everyone and everywhere I go. I'm told by phone techs there isn't a pay off your phone plan like I signed up for yet I got the OST number from an associate at the store to give to the phone support (...
Verizon
This is concerning to hear, Sherry. We want to help you as much as we can and we're disappointed that we could not resolve your issue last time. We will escalate your review and look into this right away. Please fill out this issue resolution contact for...
November 10, 2023
Monica
What is the local number ? Customer service keeps telling me the 1-800 # 🤦🏻♀️
Verizon
Hi Monica, we're so sorry to hear you didn't have a great time with us. Our goal is to not only provide the best wireless network, but provide the best possible service for our customers. We are always improving and hope you'll give us another chance to ...
March 1, 2023
STEPHEN, VARGAS
February 14, 2023
Ann, S
Store closed an hour early. not following posted hours
Verizon
We're sorry for the inconvenience, Ann. We strive to make every customer experience a positive one, and we apologize for the confusion about our store hours. We will review your feedback with our Victoria team and make sure that all of our posted hours a...
August 3, 2022
TYWANISHA, ADAMS
Awesome
Verizon
This is wonderful to hear, Tywanisha! Our goal is to provide you with only the best service and we're glad to know we succeeded. You can always depend on us. Let us know if you need further assistance!