After 3 days of dealing with substandard assistance in the other Verizon stores, 3 hours of fighting with Asurion and being hung up on ! I was livid and about to cancel my 30 year contract with Verizon, thanks to Brandon and several hours of help, him in...
Verizon
Thanks for the positive feedback, Dave! We strive to provide you with the best service possible, and it's great to hear Brandon took care of you. You can always depend on us. Come back again soon if you need further assistance.
June 5, 2025
Viviana was very helpful . Thanks
Verizon
Hello, thanks for the great review! Customer service is our first priority, and we want each store experience to be a positive one. Glad to hear that Viviana took care of you. See you again soon!
April 8, 2025
Rep was unwilling to assist me in upgrading my phone in any manner. His device said i was not a manager on the account even though I am according to direct telephonic contact with Verizon. Had he been willing to explore options he would have found that I...
Verizon
Hello, we're sorry to hear you had a frustrating time trying to get help with your upgrade. We want to make sure our customers feel welcome and supported at our store, and it sounds like we fell short this time. We value every member of the Verizon famil...
March 8, 2025
Stan S
My Wife and I got Paul as are Salesman. He did a great job helping us get 3 new phones. We were helped right away. Explained the different plans was executed well.
Verizon
Hi Stan, thanks for taking the time to leave us a review! Our team works hard to provide you with exceptional service. It's great to hear that Paul was able to help you out. Let us know if you need anything else.