I had one of the most disappointing customer service experiences I've ever encountered at the Verizon store in Menomonee Falls, WI, and it ultimately led me to cancel my Verizon service entirely. My son’s Gizmo Watch 3 stopped charging yesterday. After t...
Verizon
This is concerning to hear, John. We want to make sure that we're ready to help you with utmost professionalism, and it is also our goal to be a reliable resource for your devices. We will escalate your review and look into this right away. Please fill o...
January 22, 2025
Susie
November 2, 2024
Kristy
September 30, 2024
He was professional and confident in the information he was giving. 100 percent fixed and will not hesitate when upgrading to come back to that store and hopefully have his assistance.
Verizon
Hi, thanks for the great feedback! You can always count on us to have your wireless needs covered. We look forward to helping you out again.
July 3, 2024
KATHRINE
Verizon
We're sorry you did not have a good experience with our team, Katherine. Customer service is important to us, so we're disappointed we fell short. Your feedback is appreciated as we are always looking to improve. We hope you’ll give us a chance to turn t...