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ASUS ZenFone™ V Live - Support Overview

Encuentra asistencia y herramientas específicas para tu Smartphone ASUS ZenFone V Live en Internet.
Troubleshoot ZenFone V Live
Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.

Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Guía de consulta rápida de ASUS ZenFone V Live (PDF)

Esta guía de consulta rápida muestra los botones más usados de la pantalla, el puerto de carga, la bandeja para la tarjeta SIM/micro SD, la activación básica y el uso básico del dispositivo.

Guía del Usuario de ASUS ZenFone V Live (PDF)

Esta guía del usuario puede ayudarte a aprovechar al máximo tu dispositivo, con funciones en la pantalla de inicio, soluciones rápidas, widgets, íconos de la barra de estado, panel de notificaciones, sugerencias de navegación, configuración del dispositivo y uso avanzado.

Activar nuevo dispositivo - Cliente actual de Verizon

Here's how to activate your new iPhone or Android smartphone. You can also learn how to turn off iMessage, transfer content and more.

Conectar tu dispositivo directamente a la PC

Entérate cómo conectar tu dispositivo directamente a una computadora.

Lo básico

ASUS ZenFone™ V Live Simulator: Charging Your Phone

Learn how to charge your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Getting to Know the Back of Your Phone

Discover more about the back of your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your Asus ZenFone V Live.

Reemplazo certificado como nuevo

Información sobre el programa de reemplazo certificado como nuevo de Verizon Wireless.

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

Bluetooth®

ASUS ZenFone™ V Live Simulator: Pairing with a Bluetooth® Device

See how to pair your Asus ZenFone V Live with your Bluetooth device.

Llamadas y marcado

ASUS ZenFone™ V Live Simulator: Calling a Contact

An interactive guide on how to call a contact using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Calling a New Number

Discover how to use your Asus ZenFone V Live to call a new number.

ASUS ZenFone™ V Live Simulator: Calling with HD Voice

Discover how to make a call in HD Voice on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Calling with Video

Learn how to make a video call on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Ignoring a Call and Replying with a Text

A visual guide for ignoring a call and sending a text message to the caller with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Returning to a Call

A visual guide on how to return to a call after multitasking, like browsing the internet, on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Switching Between Calls

Learn how to switch between two phone calls on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Teaching Kids How to Call 911

Learn how to teach kids to call 911 on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Turning HD Voice On and Off

Learn how to turn HD voice on and off on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using Handsfree Calling

Discover how to use your voice to place a call with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Viewing a Missed Call and Adding It as a Contact

Discover how to view a missed call and add it as a new contact on your Asus ZenFone V Live.

Cámara, fotos y videos

ASUS ZenFone™ V Live Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Changing the File Size of Pictures and Videos

An interactive guide on how to change the size of your pictures or videos with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Recording a Video

Aprende a grabar un video usando tu Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Taking a Picture

Discover how to take a photo using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Taking a Picture While Recording a Video

Discover how to take a picture while recording a video on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Transferring Photos to an SD Card

Learn how to transfer to photos to an SD Card on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Turning the Flash On and Off

A visual guide for how to take a picture with the flash on using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Asus ZenFone V Live.

Conectividad para computadora/PC

Resolver problemas de Windows Device Manager

Te mostramos cómo resolver conflictos de los controladores si tu dispositivo no se conecta correctamente con tu computadora.

Contactos

ASUS ZenFone™ V Live Simulator: Adding a Contact

Learn how to add a new contact to your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's messaging your Asus ZenFone V Live without looking at it.

ASUS ZenFone™ V Live Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Asus ZenFone V Live.

ID e información del dispositivo

Cómo detectar un daño físico

Esto te ayuda a determinar si tu dispositivo está dañado.

Configuraciones de dispositivos

ASUS ZenFone V Live - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Sleep, Display size, etc) for your ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Accessing Settings

Explore how to access settings on your Asus ZenFone V Live to change alert sounds, turn off GPS and more.

ASUS ZenFone™ V Live Simulator: Adding an Account

Explore how to add an account on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your Asus ZenFone V Live by adjusting the screen timeout.

ASUS ZenFone™ V Live Simulator: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Changing the Ringtone

Learn how to change the ringtone on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Configuring Location Settings

Learn how to manage location settings on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Managing Data Usage

Discover how to manage data usage on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Turning Airplane Mode On and Off

Una guía interactiva para configurar tu Asus ZenFone V Live en modo Airplane.

ASUS ZenFone™ V Live Simulator: Using Battery Saver Mode

Learn how to switch to Battery Saver mode to save your Asus ZenFone V Live's battery life for the most important functions.

Email/Gmail

ASUS ZenFone™ V Live Simulator: Forwarding an Email

Aprende cómo reenviar un correo electrónico en tu Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Replying to an Email

Discover how to reply to an email on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Sending an Email to a Group

See how to send a group email on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Setting Up Corporate Email

Learn how to access your work email on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Setting Up Personal Email

See how to access your existing email account on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Switching Between Email Accounts

See how to access different email accounts on your Asus ZenFone V Live.

Gmail for Android - View Messages

Conoce cómo ver un mensaje de Gmail en tu smartphone/tablet Android.

Pantalla de inicio

ASUS ZenFone™ V Live Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Asus ZenFone V Live for quick access to them.

ASUS ZenFone™ V Live Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Asus ZenFone V Live to help organize your apps.

ASUS ZenFone™ V Live Simulator: Adding and Deleting a Home Screen

See how to add and delete Home screens on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Changing an Icon's Appearance

See how to change the appearnce of an icon on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Changing the Default Home Screen

See how to add and delete Home screens on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Use Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your Asus ZenFone V Live.

Internet y navegador de Internet

ASUS ZenFone™ V Live Simulator: Bookmarking a Website

Learn how to bookmark a website on your Asus ZenFone V Live, so it's easy to find later.

ASUS ZenFone™ V Live Simulator: Navigating to a Website

Discover how to find a website using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Asus ZenFone V Live.

Idioma

ASUS ZenFone™ V Live Simulator: Changing the Language

Discover how to change the language settings on your Asus ZenFone V Live.

Bloqueo, desbloqueo, contraseña y seguridad

ASUS ZenFone™ V Live Simulator: Setting Screen Security

A visual guide for setting screen security on your Asus ZenFone V Live to help protect your private information.

ASUS ZenFone™ V Live Simulator: Unlocking the Screen

See how to unlock the screen on your Asus ZenFone V Live.

Hotspot móvil

ASUS ZenFone™ V Live Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Asus ZenFone V Live as a Mobile Hotspot, so you can share your data connection with other devices.

Navegación y multitareas

ASUS ZenFone™ V Live Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using Split Screen

See how to use split screen on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Asus ZenFone V Live.

Sistema operativo y software

ASUS ZenFone V Live - Software Update

Recibe instrucciones sobre cómo descargar la última actualización de software para acceder a mejoras y correcciones en tu dispositivo.

Tarjeta SIM

ASUS ZenFone™ V Live Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Inserting and Removing the microSD Card

Find out how to insert and remove a microSD card from your Asus ZenFone V Live.

Desbloquear PIN de la SIM - Smartphones/tablets Android

Conoce cómo desbloquear el PIN de la SIM de tu smartphone/tablet Android.

Redes sociales

ASUS ZenFone™ V Live Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your Asus ZenFone V Live to help protect your account.

ASUS ZenFone™ V Live Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your Asus ZenFone V Live.

Mensajería de texto y multimedia

Cancelar las suscripciones a mensajería de texto 

Conoce cómo cancelar las suscripciones a mensajería de texto desde tu teléfono.

Sugerencias, trucos y soluciones rápidas

ASUS ZenFone™ V Live Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Planning Your Day

Discover how to do plan your day with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Searching Your Photos

Discover how to do a photo search using Google on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Searching Your Screen

Discover how to do a screen search using Google on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Setting Up Google Assistant™

See how to use set up Google Assistant on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using Voice Actions

Discover how to use your voice in Google Now to write an email on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using Your Feed

See how to use Googleto automatically give you updates and information you want on your Asus ZenFone V Live.

Fondos de pantalla/Tema

ASUS ZenFone™ V Live Simulator: Changing the Theme

Learn how to change the theme on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Asus ZenFone V Live.

Wi-Fi y red

ASUS ZenFone™ V Live Simulator: Connecting to a Wi-Fi Network

Learn how to use your Asus ZenFone V Live to connect to a Wi-Fi network, so you can access the internet without using data.