Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

ASUS ZenFone™ V Live - Support Overview

Encuentra asistencia y herramientas específicas para tu Smartphone ASUS ZenFone V Live en Internet.
Troubleshoot ZenFone V Live
Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.

Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Guía de consulta rápida de ASUS ZenFone V Live (PDF)

Esta guía de consulta rápida muestra los botones más usados de la pantalla, el puerto de carga, la bandeja para la tarjeta SIM/micro SD, la activación básica y el uso básico del dispositivo.

Guía del Usuario de ASUS ZenFone V Live (PDF)

Esta guía del usuario puede ayudarte a aprovechar al máximo tu dispositivo, con funciones en la pantalla de inicio, soluciones rápidas, widgets, íconos de la barra de estado, panel de notificaciones, sugerencias de navegación, configuración del dispositivo y uso avanzado.

Lo básico

ASUS ZenFone™ V Live Simulator: Charging Your Phone

Learn how to charge your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Getting to Know the Back of Your Phone

Discover more about the back of your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your Asus ZenFone V Live.

Reemplazo certificado como nuevo

Information regarding Verizon Wireless' Certified Like-New Replacement program.

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

Bluetooth®

ASUS ZenFone™ V Live Simulator: Pairing with a Bluetooth® Device

See how to pair your Asus ZenFone V Live with your Bluetooth device.

Llamadas y marcado

ASUS ZenFone™ V Live Simulator: Calling a Contact

An interactive guide on how to call a contact using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Calling a New Number

Discover how to use your Asus ZenFone V Live to call a new number.

ASUS ZenFone™ V Live Simulator: Calling with HD Voice

Discover how to make a call in HD Voice on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Calling with Video

Learn how to make a video call on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Ignoring a Call and Replying with a Text

A visual guide for ignoring a call and sending a text message to the caller with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Returning to a Call

A visual guide on how to return to a call after multitasking, like browsing the internet, on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Switching Between Calls

Learn how to switch between two phone calls on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Teaching Kids How to Call 911

Learn how to teach kids to call 911 on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Turning HD Voice On and Off

Learn how to turn HD voice on and off on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using Handsfree Calling

Discover how to use your voice to place a call with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Viewing a Missed Call and Adding It as a Contact

Discover how to view a missed call and add it as a new contact on your Asus ZenFone V Live.

Cámara, fotos y videos

ASUS ZenFone™ V Live Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Changing the File Size of Pictures and Videos

An interactive guide on how to change the size of your pictures or videos with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Recording a Video

Aprende a grabar un video usando tu Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Taking a Picture

Discover how to take a photo using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Taking a Picture While Recording a Video

Discover how to take a picture while recording a video on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Transferring Photos to an SD Card

Learn how to transfer to photos to an SD Card on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Turning the Flash On and Off

A visual guide for how to take a picture with the flash on using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Asus ZenFone V Live.

Conectividad para computadora/PC

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contactos

ASUS ZenFone™ V Live Simulator: Adding a Contact

Learn how to add a new contact to your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's messaging your Asus ZenFone V Live without looking at it.

ASUS ZenFone™ V Live Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Asus ZenFone V Live.

Configuraciones de dispositivos

ASUS ZenFone V Live - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Sleep, Display size, etc) for your ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Accessing Settings

Explore how to access settings on your Asus ZenFone V Live to change alert sounds, turn off GPS and more.

ASUS ZenFone™ V Live Simulator: Adding an Account

Explore how to add an account on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your Asus ZenFone V Live by adjusting the screen timeout.

ASUS ZenFone™ V Live Simulator: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Changing the Ringtone

Learn how to change the ringtone on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Configuring Location Settings

Learn how to manage location settings on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Managing Data Usage

Discover how to manage data usage on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Turning Airplane Mode On and Off

Una guía interactiva para configurar tu Asus ZenFone V Live en modo Airplane.

ASUS ZenFone™ V Live Simulator: Using Battery Saver Mode

Learn how to switch to Battery Saver mode to save your Asus ZenFone V Live's battery life for the most important functions.

Email/Gmail

ASUS ZenFone™ V Live Simulator: Forwarding an Email

Aprende cómo reenviar un correo electrónico en tu Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Replying to an Email

Discover how to reply to an email on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Sending an Email to a Group

See how to send a group email on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Setting Up Corporate Email

Learn how to access your work email on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Setting Up Personal Email

See how to access your existing email account on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Switching Between Email Accounts

See how to access different email accounts on your Asus ZenFone V Live.

Gmail™ para Android™ - Ver mensajes

Conoce cómo ver un mensaje de Gmail en tu smartphone/tablet Android.

Pantalla de inicio

ASUS ZenFone™ V Live Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Asus ZenFone V Live for quick access to them.

ASUS ZenFone™ V Live Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Asus ZenFone V Live to help organize your apps.

ASUS ZenFone™ V Live Simulator: Adding and Deleting a Home Screen

See how to add and delete Home screens on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Changing an Icon's Appearance

See how to change the appearnce of an icon on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Changing the Default Home Screen

See how to add and delete Home screens on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Use Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your Asus ZenFone V Live.

Internet y navegador de Internet

ASUS ZenFone™ V Live Simulator: Bookmarking a Website

Learn how to bookmark a website on your Asus ZenFone V Live, so it's easy to find later.

ASUS ZenFone™ V Live Simulator: Navigating to a Website

Discover how to find a website using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Asus ZenFone V Live.

Idioma

ASUS ZenFone™ V Live Simulator: Changing the Language

Discover how to change the language settings on your Asus ZenFone V Live.

Bloqueo, desbloqueo, contraseña y seguridad

ASUS ZenFone™ V Live Simulator: Setting Screen Security

A visual guide for setting screen security on your Asus ZenFone V Live to help protect your private information.

ASUS ZenFone™ V Live Simulator: Unlocking the Screen

See how to unlock the screen on your Asus ZenFone V Live.

Hotspot móvil

ASUS ZenFone™ V Live Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Asus ZenFone V Live as a Mobile Hotspot, so you can share your data connection with other devices.

Navegación y multitareas

ASUS ZenFone™ V Live Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using Split Screen

See how to use split screen on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Asus ZenFone V Live.

Sistema operativo y software

ASUS ZenFone V Live - Software Update

Recibe instrucciones sobre cómo descargar la última actualización de software para acceder a mejoras y correcciones en tu dispositivo.

Reboot the Router

Si no puedes conectarte a tu enrutador Wi-Fi, una posible solución es reiniciarlo o restablecerlo.

Tarjeta SIM

ASUS ZenFone™ V Live Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Inserting and Removing the microSD Card

Find out how to insert and remove a microSD card from your Asus ZenFone V Live.

Unblock SIM PIN - Android Smartphones / Tablets

Conoce cómo desbloquear el PIN de la SIM de tu smartphone/tablet Android.

Redes sociales

ASUS ZenFone™ V Live Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your Asus ZenFone V Live to help protect your account.

ASUS ZenFone™ V Live Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your Asus ZenFone V Live.

Sugerencias, trucos y soluciones rápidas

ASUS ZenFone™ V Live Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Planning Your Day

Discover how to do plan your day with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Searching Your Photos

Discover how to do a photo search using Google on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Searching Your Screen

Discover how to do a screen search using Google on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Setting Up Google Assistant™

See how to use set up Google Assistant on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using Voice Actions

Discover how to use your voice in Google Now to write an email on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using Your Feed

See how to use Googleto automatically give you updates and information you want on your Asus ZenFone V Live.

Fondos de pantalla/Tema

ASUS ZenFone™ V Live Simulator: Changing the Theme

Learn how to change the theme on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Asus ZenFone V Live.

Wi-Fi y red

ASUS ZenFone™ V Live Simulator: Connecting to a Wi-Fi Network

Learn how to use your Asus ZenFone V Live to connect to a Wi-Fi network, so you can access the internet without using data.